KFC

27 Dalhousie St, Brantford
(519) 753-4623

Recent Reviews

Peter Chu

Date of Visit: April 16, 2024Items Ordered: 1 Chicken Slider Special, 3 Chicken Only Tuesday SpecialsService: I asked if the Tuesday Special included fries. The male staff replied "As you can read.." and pointed to the Tuesday options they printed on paper.My thoughts: Is this staff being rude intentionally or is he rude, but he doesn't know it? This is like saying "I know you can read, so read..". I have never been to this restaurant, so is it my fault for not seeing the options?Food:1. Slider Special: Absolutely the tiniest chicken slider I have ever seen. There's barely any mayonnaise, and requesting for more mayo incurs an upcharge. There is also an unbelievably small portion of coleslaw on the side. What KFC needs to do is rename this meal to "Miniature Special" or collaborate with Mattel and call it "Lunch with Barbie".2. Tuesday Special: Absolutely the tiniest chicken thighs I have ever seen. What's unbelievable is that KFC chicken thighs are smaller than the chicken leg. Does a chicken like this look anatomically correct? Each box had 2 thighs instead of 1 leg + 1 thigh. I asked the staff if they made a mistake. He said there is no mistake because Tuesday Special is to have 2 pieces of dark meat. He refused to change the thigh to a leg because the meat had already been packaged.Washroom:There is only 1 washroom key, which only opens the men's washroom.

Atmosphere: 1

Food: 1

Service: 1

Antoni Gdyczynski

Dried up mystery meat ( chicken)Possibly ?

Kayla Drassich

Went today to try the tuesday deals. Instead i got my family some dinner. It was super busy today but our food was handed to us quickly!Unfortunately, “Meg” is her name, is very rude, bossy and demanding. She sat in the back , watched the line grow and yelled at the gentleman working the counter. I could tell he was stressed but he kept his calm. He’s always amazing and gives excellent service. On the other hand, she was not. Low stars for her.

Atmosphere: 3

Food: 3

Service: 1

Sage

Always have to wait for food if you’re doing pickup, at least 5-10 minutes. Manager is rude, loud, and doesn’t care about her job. Inside feels gross and unclean

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Poutine

skyler Kotris

Food was good but cook was somewhat rude a little bit but food good but good

Atmosphere: 3

Food: 5

Service: 3

Stella B

Went there yesterday and I told the lady that the last 2 times I ordered and paid for my coleslaw, the two times the coleslaw was missing. I gave her the order, which was supposed to be 2 Tuesday specials with fries + 2 Tuesday specials with fries and to add 4 extra pieces of chicken. One thing I find extremely annoying and aggravating, is to be constantly interrupted with the cashier rushing us with: "anything else, anything else!" Not just at KFC, anywhere you go these days, that's what they say and it drives me up the wall, cause they don't do much listening and 9/10, the order is wrong. So after all the "yeah, yeah, yeahs and anything else", she must have given me the order from the lady in front of us, cause I got chicken tenders with fries, and no Tuesday special with fries and def no extra pieces of chicken. So am assuming the kids who wanted chicken tenders got my order and vice-versa. ? They refused to give me the coleslaw, because I didn't have the receipt with me... No need to lie for a coleslaw, as you guys will most likely get my order wrong again. Got home and realized everything with the order was wrong, so I called and said am keeping the receipt this time, and btw everything on the receipt is not my oder, which states I ordered a diet pepsi, which I didn't do and certainly did not get. They promised to give me what I ordered free of charge and I we will see if they will honor it or fail on their word.

Dallas Reimer

SLOW!! POOR service I left because service was so bad. Went to Popeyes instead.

Atmosphere: 1

Food: 1

Service: 1

deep patel

Not at all bothered for delivery ordersServing with an

Atmosphere: 1

Food: 3

Service: 1

Mr Toxic

Place is gross ? the second i got in there i started to feel sick and loss my appetite the girl workin was a complete mess and the only one workin handling money and food and goin outside the buildin without washin her hands then when i say i want a refund she goes on to lie and say she has been washin her hands the whole time this place is a complete waste of time and money to go to would not recommend at all

Atmosphere: 1

Food: 1

Service: 1

Andy B

I know quality has been decreasing for years, but my order from this store was by far and away the worst KFC I've ever had. Most of the chicken went to the garbage. It was ridiculously greasy and hardly battered at all. Disgusting. Shame on this restaurant for serving this absolute garbage.

Atmosphere: 1

Food: 1

Service: 1

Aysana Sonya

Gross… never coming back. I spent 45$ on a bucket and two sandwiches and these two big guys are wiping their noses on their shirt not wearing gloves and than making the food Infront of me . I asked for my money back asap and walked out.

Atmosphere: 1

Food: 1

Service: 1

Shawn Sturgeon

Ordered a pick up order online via skip the dishes. I arrived per the time on the app and my food was ready and correct.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Big Crunch

Eric Goodyear

Exterior run down, interior not clean. Druggies hanging about outside. Wanted to eat in, but took it out. Did not feelmsafe.

Atmosphere: 1

Food: 4

Service: 3

Leonidas King Of Sparta

Building is run down. Poor quality of food. Didn't have lettuce, but tell u after taken ur money. No customization from App. Workers will handle cash, serve customers and then handle ur food.

Atmosphere: 1

Food: 1

Service: 1

Ryan Patterson

Great KFC. Amazing gravy. Skip dropped the food at the door without knocking so it was cold. We called and they replaced it and dropped it off to us for free. Great customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Gravy

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