KFC

3049 Jefferson Dr, Brockville
(613) 341-9848

Recent Reviews

maxwell lascelle

Purchased a two piece meal, paid the premium for White meat and received two pieces of the worst looking chicken you’ve ever seen when I brought it back in they offered to replace one piece of chicken Despite me asking for a refund and the return of their product, so I put the food on the counter and left the store with nothing including my money. There is a reason the restaurant is empty, including the drive-through at 1 PM

Atmosphere: 2

Food: 1

Service: 1

liquordrinx

Girlfriend had severe food poisoning from a chicken sandwich. Additionally, they screwed the order up too.

Atmosphere: 1

Food: 1

Service: 1

Jeff Taylor

Easily the dirtiest KFC I have ever been in. Everything, and I mean everything was filthy. I would hate to see what the kitchen looks like.Can't imagine going back.

Atmosphere: 1

Food: 2

Service: 2

Moira Taylor

My family and I have not had Kentucky fried chicken in many years. Tonight it was the worst meal I have ever eaten.The chicken was burnt, hardly any meat. The white piece was so tough I couldn't chew it. The fries were thin all 12 of them.I tried calling to speak to a manager, the young girl refused to give me her name and hung up on me. I will follow up with the manager tomorrow. 10th January 2024.

Atmosphere: 1

Food: 1

Service: 1

Wayne Linder

Customer service was okayish The pop machine was so dirty with mostOptions out of order fries were over cooked and hard chicken tasted like it. Was double cooked. I have never seen a place so unclean. If I was corporate head office this franchisee would lose this place. Worst experience ever at a kfc!!!!!

Atmosphere: 1

Food: 1

Service: 1

Gwynne Johnston

Slower than malaise, didn't have enough chicken, waited 20 minutes. The french fries were non existent. This location has been up graded on the exterior, but the interior has not, extremely outdated.Was in there 12/14/2023: Enterance had 1 of 4 lights working.Food thrown together cold. Will not go again. Still bad still out dated counter is horrid looking and fountain machine not working.

Atmosphere: 1

Food: 1

Service: 2

Janice Tedford

The original recipe nuggets were delicious. Hubby's chicken extremely greasy and mashed potatoes were soupy.

Ramika Batra

The food and service is decent, atmosphere is pretty sad. Lighting is pretty bad. Major renovation required.

Atmosphere: 1

Food: 3

Service: 4

Recommended dishes: Popcorn Chicken

Samba Siva Rao

Ordered meals famous chicken sandwiches box , one item is missed .Taste wise not good .Washrooms are horrible , not clean and flys are there fully . Worst experience.

Atmosphere: 1

Food: 2

Service: 1

Mark F.

The chicken is not the quality of years ago that we used to pull out of a bucket! We got an order recently... one piece was confusing. It was the size of the wings. Turned out to be a breast. We joked that it must have been imported from Haiti or Ethiopia from a starving chicken. There used to be a day when the news of the family getting KFC brought excitement of getting "big juicy finger licking good" chicken... now the news brings visions of small and greasy food. We've had better cooked deli fried chicken sold at a grocery store.

Walter Paczkowski

Worst KFC I've had in my 66 years !!! Unbelieveable... undercooked, no sign of any spices and this was a "fresh batch " according to the person who served us. We waited 15 minutes for a 6 piece bucket that was disgusting !!! Only reason we didn't take it back was because we were tired out after a 12 hour drive today. Please be warned and do not patronize this establishment !!

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Pitiful Excuse for Chicken Piece

Denise Johnson

Food is disgusting . Chicken is dried out & gravy is like water. I don’t get how the mangers don’t see that their employees are sending food out like this. They charge outrageous prices for garbage food. Will not order from here again

dan creamer

Fastest order serve of any KFCs I've ever been

Atmosphere: 5

Food: 5

Service: 5

Gord Booth

Excellent service and a very clean restaurant.The food was exceptionally fresh and delicious.I must mention again how kind and friendly the staff were.Keep up the great job.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Large Fries,

Brenda Montgomery

The new owners need to really get involved. I've been waiting 6 months for a district manager to call me back regarding food we bought there, and it wasn't even proper or order what we paid for we didn't get, but anyways since the new owners took Uber, it's just been horrible, and there we have to go to Ottawa Kingston. To get decent KFC, they should be closed.

Atmosphere: 1

Food: 1

Service: 1

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