“Had a whistle dog for the first time in years, it was so good, as were the onion rings! Also just wanted to say thank you for supporting the Russell Trivia for the 125th anniversary mural with your donation of gift cards!! Really appreciated!!“
“Your average A&W Location. We stopped by for some Teen Burgers after we finished our soccer game next door at the arena.The staff were great, but only provided us with one tray for all 3 of us. We had to go back and ask for an additional 2 trays.The ketchup pump was also out, and all they had were packets, which were all leaking sauce.Other than that, the interior is clean, and staff were pleasant to deal with.If it weren’t for our dissatisfaction with the ketchup pump, or trays, this review would definitely deserve a perfect 5 stars.“
“I was in tonight to pick up a sub. Food was great, well made and the staff was very polite. What I didn’t like was one of the staff members belittling her fellow coworkers in front of customers, throwing away perfectly good food and interfering with a cohesive team ready to work. It is senior staff like this that completely demoralize our youth today trying to work.“
“We went in for breakfast before dropping the kiddo off at school this morning, and another customer and I had actually looked at each other in shock confirming what we were seeing…A staff member was on his hands and knees scrubbing the floor with a bucket of soap and water and a rag under the tables and chairs!!! Like SHOUTOUT to whoever this male worker was at around 8:30am this morning.. you went absolutely above and beyond and I’ve never seen someone at a McDonald’s or any restaurant for that matter of fact go as far to do that. I’m not sure if this employee was made to do this, or if it was his choice, or if there was no mop available but kudos to you. You deserve a raise lol!PS next time ask your supervisor for gloves maybe!“
“We were at the Russell arena for a hockey tournament last weekend and the owners did such a great job keeping up with the rush. Poutine and fries are amazing and I really enjoyed my burger too. Very friendly lady serving us and I am sure she was quite tired by the end of the weekend. I loo forward to our next trip the Russell for another round of poutine“
“Just want to say how amazing the cake artist, Elise is. We ordered a custom cake with unicorns, rainbows and gems for our little girl. Boy, did she deliver on that theme! We were all blown away and our little girl loved it. Cannot get over how amazing it looked. Thanks so much!“