The worst KFC in this area.. but they get customers because its the closest store to the University. They are supposed to close at 9 pm, but they lock their doors at 8:15-8:30.. they run out of chicken at 6:30 - 7. This is probably the only KFC I have seen without chicken. The owner is a stingy clown since he never hires more than 2 staff members to work at any given time. I am sure that he cheats on taxes by paying the staff in cash too. Just stay away honestly. Go to popeyes chicken which is like a 2 minute drive from here for better chicken.
Atmosphere: 2
Food: 1
Service: 1
Kendra Klezok
The lady or manager that is always at the cashier is constantly rude and in a mood. This place needs to hire all new staff. Awful that it's gotten this bad. Only two people working and she is always yelling at the guy in the back. Doesn't seems right. Why is there no where to Contact the owner of the establishment?
Atmosphere: 2
Food: 3
Service: 2
Danielle Knox
Waited at the counter, stood unacknowleged by staff for several minutes, left without receiving service.
Atmosphere: 1
Food: 1
Service: 1
Lana Li
This is what I got instead of my food on Sat, Feb 17/2024, didn't know they started to substitute chicken to bunch of empty boxes.
lisa gordon
Walked in lady was rude, smells like a backed up septic tank turned around and left! I never leave a bad review!
Peggy Krimmer
The woman that took our order made us feel like we had bothered her. When we went in their was no one in the
Atmosphere: 3
Food: 3
Service: 2
Jordan Brown
Food was okay but the staff member Dulanga was super rude. She didn't include the fries that were included in my combo order as she substituted a side of gravy I'd ordered instead. Obviously mistakes and misunderstandings happen, but when I went back to ask her about this she straight up lied and became argumentative, saying that she had asked if I'd wanted fries (not true) and doubled down hard on it. Bizarre. When I tried to order the fries separately she continued to argue for some reason. While I waited, 2 different customers came back about mistakes with their orders, which she also argued about and refused to admit she'd made a mistake. Won't be back after this experience.
Atmosphere: 1
Food: 4
Service: 1
Richard Murray
Waited for 8 and a bit songs for my order. They seem to be understaffed. Given the wait, I did expect the food to be fresh, and the fries were. But the chicken was old and dry. It had been sitting for quite some
Atmosphere: 4
Food: 2
Service: 4
Mike Bourque
Over cooked chicken part order missing ordered a bucket meal with fries popcorn chicken 2 sides get home no fries called oh we don't have fries that's bull .... time before ordered a bucket meal would have been 47 bucks was told we don't serve white meat I be dammed I having 10 pieces dark meat only I say stay away from this kfc I never goin back
Atmosphere: 1
Food: 1
Service: 2
Kathy Vargyas
This is the worst place to eat. They cut one piece of chicken into two. The gravy is like black water. They’re not making the signature gravy that Kentucky fried chicken is known for and when I called to tell them, the girl just laughed. Also, I had to wait over 15 minutes very unfriendly. Keep your money in your pocket and go elsewhere.
KFC had a deal on this day-09/18/2024 at 4:30 P.M. The deal goes until February 11-2024, for $10.00 + HST Dinner for 2, includes 4 pieces chicken, 2 fries and 2 servings of Popcorn Chicken, plus 2 sauces. Although the pieces were on the small side, included 2 small breasts and 2 legs. To our surprise, this time the chicken wasn’t greasy, and the fries were freshly fried as were the popcorn chicken balls. All in all, I would say, this limited time deal was well worth it. Wife said service at the order taker was polite and accommodating. We’ve had the Tuesday Special in the past, and hasn’t been very good (was very greasy) and small pieces. Still doesn’t taste like KFC was in the 60’s or 70’s. They’ve changed their recipes obviously.
Atmosphere: 5
Food: 4
Service: 5
Yasith Samarasinghe
The food here was so bad. The fries barely had any seasoning on them, and the chicken was extremely dry and salty. Would never order from here again.
Food: 1
Service: 2
John Brown
It seems every year KFC quality has gotten worse over the last 10 years. But last nights birthday dinner of KFC will be my last. It was that bad. In one bucket, over and under cooked chicken with so little breading l swear the drum sticks wear shivering.
Atmosphere: 1
Food: 1
Service: 1
Kristopher Ross
Expect to wait at the counter for 15-20 minutes before even placing an order, another 25-45 minutes to handed your meal.The owners should seriously consider hiring more staff to help operate this store, especially if they want to flood them with delivery orders.There are currently 9 delivery drivers waiting on their orders, many of which have been here longer than I have.Terrible, pitiful, disgraceful, and in efficient way to operate a business.Just go to another spot.
Atmosphere: 1
Food: 1
Service: 1
Darlene Quick
This is the second time I have gone In kfc university plaza it was 1:00 food should be fresh. I feel I got yesterday's batch of chicken finger. Terrible. Dry and looks so dark. Not impressed. I hope they go out of business. They care about money and not there customers. Absolutely disappointed
The worst KFC in this area.. but they get customers because its the closest store to the University. They are supposed to close at 9 pm, but they lock their doors at 8:15-8:30.. they run out of chicken at 6:30 - 7. This is probably the only KFC I have seen without chicken. The owner is a stingy clown since he never hires more than 2 staff members to work at any given time. I am sure that he cheats on taxes by paying the staff in cash too. Just stay away honestly. Go to popeyes chicken which is like a 2 minute drive from here for better chicken.
Atmosphere: 2
Food: 1
Service: 1
The lady or manager that is always at the cashier is constantly rude and in a mood. This place needs to hire all new staff. Awful that it's gotten this bad. Only two people working and she is always yelling at the guy in the back. Doesn't seems right. Why is there no where to Contact the owner of the establishment?
Atmosphere: 2
Food: 3
Service: 2
Waited at the counter, stood unacknowleged by staff for several minutes, left without receiving service.
Atmosphere: 1
Food: 1
Service: 1
This is what I got instead of my food on Sat, Feb 17/2024, didn't know they started to substitute chicken to bunch of empty boxes.
Walked in lady was rude, smells like a backed up septic tank turned around and left! I never leave a bad review!
The woman that took our order made us feel like we had bothered her. When we went in their was no one in the
Atmosphere: 3
Food: 3
Service: 2
Food was okay but the staff member Dulanga was super rude. She didn't include the fries that were included in my combo order as she substituted a side of gravy I'd ordered instead. Obviously mistakes and misunderstandings happen, but when I went back to ask her about this she straight up lied and became argumentative, saying that she had asked if I'd wanted fries (not true) and doubled down hard on it. Bizarre. When I tried to order the fries separately she continued to argue for some reason. While I waited, 2 different customers came back about mistakes with their orders, which she also argued about and refused to admit she'd made a mistake. Won't be back after this experience.
Atmosphere: 1
Food: 4
Service: 1
Waited for 8 and a bit songs for my order. They seem to be understaffed. Given the wait, I did expect the food to be fresh, and the fries were. But the chicken was old and dry. It had been sitting for quite some
Atmosphere: 4
Food: 2
Service: 4
Over cooked chicken part order missing ordered a bucket meal with fries popcorn chicken 2 sides get home no fries called oh we don't have fries that's bull .... time before ordered a bucket meal would have been 47 bucks was told we don't serve white meat I be dammed I having 10 pieces dark meat only I say stay away from this kfc I never goin back
Atmosphere: 1
Food: 1
Service: 2
This is the worst place to eat. They cut one piece of chicken into two. The gravy is like black water. They’re not making the signature gravy that Kentucky fried chicken is known for and when I called to tell them, the girl just laughed. Also, I had to wait over 15 minutes very unfriendly. Keep your money in your pocket and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
KFC had a deal on this day-09/18/2024 at 4:30 P.M. The deal goes until February 11-2024, for $10.00 + HST Dinner for 2, includes 4 pieces chicken, 2 fries and 2 servings of Popcorn Chicken, plus 2 sauces. Although the pieces were on the small side, included 2 small breasts and 2 legs. To our surprise, this time the chicken wasn’t greasy, and the fries were freshly fried as were the popcorn chicken balls. All in all, I would say, this limited time deal was well worth it. Wife said service at the order taker was polite and accommodating. We’ve had the Tuesday Special in the past, and hasn’t been very good (was very greasy) and small pieces. Still doesn’t taste like KFC was in the 60’s or 70’s. They’ve changed their recipes obviously.
Atmosphere: 5
Food: 4
Service: 5
The food here was so bad. The fries barely had any seasoning on them, and the chicken was extremely dry and salty. Would never order from here again.
Food: 1
Service: 2
It seems every year KFC quality has gotten worse over the last 10 years. But last nights birthday dinner of KFC will be my last. It was that bad. In one bucket, over and under cooked chicken with so little breading l swear the drum sticks wear shivering.
Atmosphere: 1
Food: 1
Service: 1
Expect to wait at the counter for 15-20 minutes before even placing an order, another 25-45 minutes to handed your meal.The owners should seriously consider hiring more staff to help operate this store, especially if they want to flood them with delivery orders.There are currently 9 delivery drivers waiting on their orders, many of which have been here longer than I have.Terrible, pitiful, disgraceful, and in efficient way to operate a business.Just go to another spot.
Atmosphere: 1
Food: 1
Service: 1
This is the second time I have gone In kfc university plaza it was 1:00 food should be fresh. I feel I got yesterday's batch of chicken finger. Terrible. Dry and looks so dark. Not impressed. I hope they go out of business. They care about money and not there customers. Absolutely disappointed