“Starbucks on Hwy 15 is definitely my favourite location!! Everything is always fresh, and for some reason my chai tea lattes always taste the best from there!! The staff are super friendly, especially Julia who serves me quite often! Thank you for the wonderful service Julia! Keep up the amazing work :)“
“We stopped at this place twice, both while traveling from Ottawa to Toronto via the Book a Ride bus and on our return journey. The shop was very clean overall, the staff were friendly and the service was prompt. I tried a caramel mocha and it tasted decent. They have a decent number of seating arrangements. The restroom was clean as well“
“Stopped by for a bit of a treat. I hadn't been to a Starbucks in some time. Thank you for not laughing hysterically when I completely forgot how to order using the proper lingo ?Accessibility ♿️ overall was well designed but the washrooms are a tight squeeze for those with mobility devices.Friendly staff and I appreciated that there were a variety of seating options to accommodate different needs and mobility devices.Dietary restrictions: Starbucks offers a good variety of milk substitutes and dairy-free alternatives.Wheelchair accessibility: Seating options are available for different types of mobility devices. The bar height tables, for example, work better for the height of my powerchair as I can sit at the table without having my knees jammed into the edge. There are accessible tables at standard height and also a small seating area with enough space to sit beside other patrons and enjoy polite conversation.“
“Very nice SB, right near the book store and Marshalls in the mall. They have seating inside and outside in the mall, I sat there because it felt like more space with my stroller. Only odd thing, they refused to throw out the little old coffee I had in my personal cup, all previous SBs I’ve visited do that, no problem. So strange but otherwise quick and friendly service.“
“This particular location is special. How special? My wife and I live beside a Starbucks. We drive AWAY from that one, PAST another one to go to our favourite, this one. Why? They are quicker, more accurate, and they (until today) hold your mobile order until it’s complete then call you to grab the whole thing. The right way. Apparently the have been instructed to change this. Shame on you head office, bringing your best team down to be level with the rest. This is the flagship in Kingston, learn from them.“
“This is the best starbucks ever. I come here and the workers are always smiling and greeting me when I walk in. They always try their best and they make all drinks with love. Yes it is a grab and go location but they still try to make it a warm and welcoming space. Best service ever “
“I found it to be a peasant experience. It was not busy at the time I was there. It is a convenient spot in the store, near the front but not intrusive. This makes it possible to get a beverage before or after shopping if you please or not at all. There is no pressure from the workers to buy anything which is nice. It was the first time I had that particular drink dragons breath I believe it is called. Dragon something, my memory is not at all like it used to be. It was very tasty I really enjoyed it. Over all it was a very pleasant experience, and I'm sure I will go back to this particular location many times. While shopping there in the store or when I visit my friend across the street and we want a good tasting beverage. I will tell my friends and family what I think of this location. Its a great Starbucks location to visit any time.“
“This is the most consistent amazing customer service I have ever experienced. All of the staff are friendly, especially Ashley. She always remembers my name and asks about my day or follows up on things I have told her last time. The rare times I have had mistakes in my order, the staff goes above and beyond to fix it. Amazing people!“
“I really want to give a shoutout to the employees here. I left my wallet on the table at this location with a considerable sum of cash and all my IDs, credit cards etc. I realized it about an hour later and went back with little hope of finding it but someone has found it and turned it to the barrista who safely put it in a safe. To me, this shows tremendous customer care and I feel this is deserving of a great rating.“