Crack heads everywhere and they charged for mayo and gave no
Atmosphere: 1
Food: 1
Service: 1
David S
Very good coffee today, keep up the good coffee!
Atmosphere: 3
Graeme Gillespie (Triblendlightning)
Cowards. If there's a shamrock shake promotion, stock it until the promotion is over, or close your doors forever. This franchise isn't worth the 15 cents of gas it took to get here.
Atmosphere: 2
Food: 1
Service: 1
George Dragosavljevic
Been here multiple times. Slowest service out of every mcdonalds in the city.
Earnest Tom Joseph
Went there today march 3 at 5.15 am nd waited at the drive through speaker till 5.30 the dude inside didn't wanted to take any orders.
Atmosphere: 1
Food: 1
Service: 1
Vaikalya Patel
The girl with glasses (Nimo) is really good on DT….she was so sweet in nature and help to find my reward points on app….
Atmosphere: 3
Food: 4
Service: 5
Jim McColl
No toilet paper in washroom. Staff could not find key to storage area where it was kept.
Atmosphere: 3
Food: 4
Service: 2
Stephanie Higgins
The number of times we mobile order from here and they get it wrong is ridiculous. Luckily my kids aren't super picky about McDonald's but it's such a hassle to try and check the bag every time. Why have a mobile app when the order isn't going to be right anyway?
For some reason the New Hamburg charge more for a senior's coffee than any other MC's in the KW Waterloo and Cambridge area's (50 cents more for 2 coffees). Worse still, you don't get what you ask for and they are so unpleasant. Let's face it, they are not cheap anymore, and I shake my head in shear wonderment how parents with young families can afford to go there.
Atmosphere: 1
Food: 1
Service: 1
highlyacclaimed
Rarely leave reviews.4 last purchases have been messed up.Maple Bacon Burger: No Maple BaconMcFlurrys: took order, waited 15 minutes drive thru, said they didn't have any. Argued they didn't charge me. They did.McRibb: 2 of them to try... No Sauce.Last night, half the order wasn't in the bag. I'll never visit this location again. Pure unapologetic incompetence. Fast food is supposed to be convenient
Atmosphere: 1
Food: 1
Service: 1
Colin Nikel
Worst McDonald's in town. It will take 15 mins and you WILL get the wrong order.
G M
I go multiple times a week, every morning, order on the mobile app my coffee and go in to pickup, always the same way. Same 3 people in there. The young girl is amazing and always remembers my order and gives me my coffee right away - this is the only reason I give 2 stars for service. She is amazing and her little sister works there too. Very efficient, fast and actually smiles. The other 2 gentleman - one I always get, is soooooo slow, never smiles. I call him "the sloth". Absolutely miserable. He does, however, get my order right, so I will give him that. One time however, he closed the lid on my coffee with so much force that it started leaking all over me on my way to work and I couldnt drink it unless I took the lid off, so it was cold fast. Sloth was extra angry that day. Anyways, he has been there for years - since before Covid and sees me at least 3 times a week and serves me and still ignores me, never acknowledges me until my order is up, says my number/name in his annoying monotonous "I hate it here" voice and then slowly moves to the next order. Just miserable. Then there is a more quick fella who is newer but he always gets my order wrong. He started a few months ago and only makes the orders from what I have seen. Sloth will just punch in the orders and when he feels like it or new guy isnt there, actually make them. This has happened like 6 times where I have had to throw away my coffee. I ask for 2 creams everytime and ever since this guy has started (bless his heart) I have been getting double doubles. The order will clearly say 2 creams, but nope- sugar. Today, he even marked it on the cup 2 cream, 2 sugar. I cannot have sugar. I have finally snapped. Now I am super annoyed, because fine, once, twice. - people make mistakes. But it has happened half a dozen times now and its only been a few months. Read the freaken chit!!! I complained to head office and if it happens again I will be going into the store where my inner Karen will come out. Train your freaken employees to read the freaken chits!!!! Namaste.
Quick in and out
I’m loving iiiiiiiittttttttttttt!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fry
Crack heads everywhere and they charged for mayo and gave no
Atmosphere: 1
Food: 1
Service: 1
Very good coffee today, keep up the good coffee!
Atmosphere: 3
Cowards. If there's a shamrock shake promotion, stock it until the promotion is over, or close your doors forever. This franchise isn't worth the 15 cents of gas it took to get here.
Atmosphere: 2
Food: 1
Service: 1
Been here multiple times. Slowest service out of every mcdonalds in the city.
Went there today march 3 at 5.15 am nd waited at the drive through speaker till 5.30 the dude inside didn't wanted to take any orders.
Atmosphere: 1
Food: 1
Service: 1
The girl with glasses (Nimo) is really good on DT….she was so sweet in nature and help to find my reward points on app….
Atmosphere: 3
Food: 4
Service: 5
No toilet paper in washroom. Staff could not find key to storage area where it was kept.
Atmosphere: 3
Food: 4
Service: 2
The number of times we mobile order from here and they get it wrong is ridiculous. Luckily my kids aren't super picky about McDonald's but it's such a hassle to try and check the bag every time. Why have a mobile app when the order isn't going to be right anyway?
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
For some reason the New Hamburg charge more for a senior's coffee than any other MC's in the KW Waterloo and Cambridge area's (50 cents more for 2 coffees). Worse still, you don't get what you ask for and they are so unpleasant. Let's face it, they are not cheap anymore, and I shake my head in shear wonderment how parents with young families can afford to go there.
Atmosphere: 1
Food: 1
Service: 1
Rarely leave reviews.4 last purchases have been messed up.Maple Bacon Burger: No Maple BaconMcFlurrys: took order, waited 15 minutes drive thru, said they didn't have any. Argued they didn't charge me. They did.McRibb: 2 of them to try... No Sauce.Last night, half the order wasn't in the bag. I'll never visit this location again. Pure unapologetic incompetence. Fast food is supposed to be convenient
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald's in town. It will take 15 mins and you WILL get the wrong order.
I go multiple times a week, every morning, order on the mobile app my coffee and go in to pickup, always the same way. Same 3 people in there. The young girl is amazing and always remembers my order and gives me my coffee right away - this is the only reason I give 2 stars for service. She is amazing and her little sister works there too. Very efficient, fast and actually smiles. The other 2 gentleman - one I always get, is soooooo slow, never smiles. I call him "the sloth". Absolutely miserable. He does, however, get my order right, so I will give him that. One time however, he closed the lid on my coffee with so much force that it started leaking all over me on my way to work and I couldnt drink it unless I took the lid off, so it was cold fast. Sloth was extra angry that day. Anyways, he has been there for years - since before Covid and sees me at least 3 times a week and serves me and still ignores me, never acknowledges me until my order is up, says my number/name in his annoying monotonous "I hate it here" voice and then slowly moves to the next order. Just miserable. Then there is a more quick fella who is newer but he always gets my order wrong. He started a few months ago and only makes the orders from what I have seen. Sloth will just punch in the orders and when he feels like it or new guy isnt there, actually make them. This has happened like 6 times where I have had to throw away my coffee. I ask for 2 creams everytime and ever since this guy has started (bless his heart) I have been getting double doubles. The order will clearly say 2 creams, but nope- sugar. Today, he even marked it on the cup 2 cream, 2 sugar. I cannot have sugar. I have finally snapped. Now I am super annoyed, because fine, once, twice. - people make mistakes. But it has happened half a dozen times now and its only been a few months. Read the freaken chit!!! I complained to head office and if it happens again I will be going into the store where my inner Karen will come out. Train your freaken employees to read the freaken chits!!!! Namaste.
Atmosphere: 4
Food: 5
Service: 2
Pretty
Atmosphere: 4
Food: 4
Service: 3