Pita Factory

324 Highland Rd W Unit 17, Kitchener
(519) 749-2844

Recent Reviews

Michelle Leithhead

Always amazing food, my favourite is the chicken pita. The staff provide great service, and are always knowledgeable on what is good to try. Had a young man tonight even try to help me figure out the sauces I had previously to recreat the same flavors. The best pita place!

Atmosphere: 5

Food: 5

Service: 5

Stephen Swartzentruber

The Pita Factories (all locations collectively) are a gift to the region. I remember my first time — it was a newly-opened Pita Factory on Northfield Dr, and my colleagues were taking me there at my first full-time job. Beautiful pitas stuffed full of fresh lettuce and chicken (sometimes two chickens!), poutines overflowing with gravy… at least once a week for over a year I went there. Then I moved jobs; Pita Factory was further away but I kept coming (though less so). Then the pandemic hit, and I kept coming still (for takeout, this time). Now my workplace offers lunch, so I don’t have the privilege of stuffing myself with my usual chicken ceaser. But that’s what weekends are for.When I’m out of the region, I WISH I could go to Pita Factory. Whether you’re sad and alone or have a date night, it’s a perfect match. Everyone loves a pita. I’ve travelled the world yet no place tickles the pita itch like the Pita Factory.Parking: Right in front and free.

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Chicken Caesar

Twarit Lakhia

Devanshi, you are amazing and very hard working. Keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Simon Miller

Been grabbing pitas here since uni. Great veggie and saucy options to give you a bit more variety from the usual pita/shawarma

Atmosphere: 5

Food: 5

Service: 5

Amilynn B

Parking: Staff was kind and friendly. Toppings fresh and now I am satisfyingly full! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gyro Pita

Ky W

Great options and food.

Atmosphere: 4

Food: 4

Service: 4

Harshit Bubna

Good service with amazing food..

Atmosphere: 5

Food: 5

Service: 5

james cadieux

Been going there for years went tonight and they would not honor there own club card. The card allows you to buy 10 pitas and receive one free. The worker phoned the owner and he decided the card was expired even though there was no expiry date on it. So I left the store with my daughter and went to a newly opened pita factory on the corner of Westmount and Fisher Hallman. They agreed to honor the club card from another store amazing. Will always go back there now and never to the one on Highland. They just lost my business.

Atmosphere: 1

Service: 1

james c

This pita factory on Highland would not honor there own club card. This card is get one free after 10 purchases of pitas. She even called the manager and he told me the card was expired even though there was no expiry date on it. So I went to a newly opened pita factory on Westmount and Fisher Hallman. They honored the club card from the other pita factory . The one on Highland Has lost my business and my respect I will never go there again. So from now on I will be going to pita factory on Westmount and Fisher Hallman.

Nathan Kamphuis

Friendly owner, good food!

Food: 5

Service: 5

Em Pea

This place is right by my work so I'm there alot. staff are all sweet and helpful when it comes to my current diet requirements as well.

Food: 5

Service: 5

Jen McGuire

Always so nice and friendly and great food!

Atmosphere: 5

Food: 5

Service: 5

M K

Food was good, service was just ok.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Chicken Caesar

Brett Winterbottom851

First time here. Service was genuinely friendly and impeccable l! Amazing. Can't wait to go back!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gyro Pita, Chicken Souvlaki

Cher Canonizado

I don’t usually like to complain. I’d rather write reviews to applaud amazing food and businesses. But…Ordered a Greek salad, add chicken.First of all, came to over $15. For a “fast food” joint this was appalling as I get fresh made (better quality) salads in sit down restaurants for cheaper.The quality…. Not good! Not fresh ingredients. The chicken was a tiny dried out/overcooked/you could see the hardened outer dryness of this piece of chicken… at an additional $4 to the salad cost.I asked the person if it was fresh and they said yes.I walked away and tasted the chicken only to reaffirm what I could see, which is that it was chokingly dry.I returned and explained this to the person working who immediately became defensive and insisted it was fresh, not dry, and that there is nothing wrong with it.I reiterated just how dry and overcooked it is. They eventually offered to replace it, though they replaced it with another dry/overcooked piece of chicken. It was only slightly less dry because I told them not to throw it on the grill to heat which would’ve cooked it even more.Pretty awful quality, value/price, and costumer service.

Atmosphere: 2

Food: 1

Service: 1

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