Tim Hortons

91 Southdale Rd E, London
(519) 668-1445

Recent Reviews

Curtis Chute

Not a one time review, I live across the road. I will not be going here. There is one that seems to do better down the road. Rarely get an order right, service has been the worst I’ve seen…in my lifetime. But the cherry on top, they never have what’s on their menu. 10 o’clock on a Sunday and no bagels. How when your name is Tim Hortons. It’s getting out of hand at this location.

Atmosphere: 1

Food: 1

Service: 1

Jeff Lockhart

29 minutes to get 20 Timbits!?!? Inside customers absolutely

Atmosphere: 1

Food: 2

Service: 1

Garth Brophy

They get drove through orders right about 50% of the time. Can’t figure out how to alternate orders in a double drive. Routinely out of just about every food item. Almost never has hash browns or wedges available. Lists steak on their menu for breakfast sandwiches but claims they don’t carry it in this location. Has only gotten worse in the past two years. It ain’t gonna get better… corporate should take this franchise away.

Atmosphere: 2

Food: 2

Service: 1

Joel Ignatius

Great team including Geo Arun Gautam and Neeraj. Cheers lads you make this Tim the best.

S K

Customer service is a lost art at this location. Went there the drive-thur. Barely acknowledged my presence. So sad.

Atmosphere: 1

Food: 5

Service: 1

PJ FERNEYHOUGH

Close one of the drive-thru lanes!!!!!!!. Slower than molasses cuz they only serve one car at a time making two lanes useless!!!!!!

Atmosphere: 1

Food: 2

hakuna matata

Rude managerSlow staff,Worst tims of all

Service: 1

Amber Duncan

Staff was rude, never experienced this before on other visits. I felt mocked by staff. Was ordering donuts and had trouble pronouncing some of their names. One of the staff members mispronounced my tea on purpose. The cashier that took my order had terrible costumer service was rude from the start. Honestly thought that she didn't even want to work there.

Atmosphere: 1

Service: 1

W C

1230pm on a Tuesday and they don't have any sandwich bread, that's insane to me.

Atmosphere: 1

Food: 1

Service: 1

tom lee

I asked a young arab lady I believe named Diana and I asked how long my egg sandwich needed and she kept telling me I didn't order one when the screen shows I did! Then I asked for a medium double double, and she gave me a medium regular instead! Seems like this workers knows what there doing, Not!!!

Service: 1

ToastyJamminHD

It’s the timmies close to my house but always very slow service, seems like it needs management - they ran through the whole left lane at the drive through leaving me in the right lane for 15min for a

Atmosphere: 2

Food: 3

Service: 2

Jamie Cashen

Why are you pulling me up to speed up drive thru times? I ordered a latte and a timbit and am waiting in the parking lot for my order../

Service: 1

Mohamad Mashour

They have the worst coffee in London.

Atmosphere: 1

Food: 1

Service: 1

Jeremy Smith

Evening crew always make amazing coffee. But tonight they closed early. Please, if you are a business and you have posted hours, open and close those hours.

Atmosphere: 4

Food: 4

Service: 4

Jessika Smith

Very quick with service very clean and friendlyParking: The parking lot can fit over 80 carsKid-friendliness: YesWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich

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