Nobody is perfect! #Auroras Hillside did, however, nail it so so so so ‘( 4 x so) very close this past Thursday March 13 2024! We decided to go for the large square #Pizza Thin Crust - Well Done - Pepperoni Mushrooms SausageCumble GroundBeef and Onions w GreenPepper on half!It was synchronicity from the idea right from the outset! We called. They answered. We spoke briefly. Discussion more than satisfied. We ordered. They said 45 minutes. i said Thank You kindly!45 minutes later I watched as it was removed from Aurora’s Hillside ovens! “Sweet I said..finally a well cooked hot pizza -Not Doughy!!” And, that’s exactly how simple uninvolved the ordering was along with the pick up & purchase transaction. It was old school simple the way it should be! Mo coupons, no loyalty card, no survey, no unnecessary add-on sales! It was pleasure!Why not 5/5 across the board?Two Things:(1) Where did the mushrooms end up? That is an indispensable tie-the-flavours-together-item that brought the otherwise perfection in even their perfect pizza box down quite a bit! In fact, if it were not for the perfect service at near late 90s pricing (Not quite that good and cheap but still highly reasonable in compare to all options!!) and otherwise perfectly assembled and impeccably well cooked pizza,the while dinner could very well have never warranted even a word!Yet, here, I am providing a Beacon Calling report and Review on the place known as Aurora’s Hillside which I will in rare fashion take a bold stance now and bestow it with the honour of “TwinSaults’ Best Pizza hands down”!!And, I did not forget:(2) Without a solid Chocolate offering and I mean chocolate desert offering(s) Perfection will always remain out of reach! Aurora’s Hillside I dare you to #RefuseToEverLetItSuck and strive further toward perfection in the TwinSaults’ local takeout dining and takeout Italian fare spaces including ALL-Things-Pizza hands down!You are definitely the closest from my vantage today!Be bold: put double check item protocols in play & bring in some great local chocolate desserts (hint chocolate & marshmallow make delicious cookies especially served warm!) and watch your pies learn to fly right out that front door!
Atmosphere: 4
Food: 5
Service: 5
Bryan Biluk
Had the pizza ready for the time I asked.Food was hot and good even after driving home.And the young lady at the counter was friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Micheal Mador
Families favorite go to pizza place. Always awesome tasting, fresh ingredients. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Nicolle Leblanc
Absolutely delicious, home made food. The waitress was amazing and always there when we needed
Atmosphere: 5
Food: 5
Service: 5
Ben Spurr
I miss having a sit down Aurora's restaurant, but the food is still consistently oh so delicious after all of these years.
Atmosphere: 4
Food: 5
Service: 5
Ry
Used to be a good place, now it’s overpriced and lacklustre food. Ordered 2 meals of spaghetti and meatballs with a salad. The total was 42 dollars. Take out containers were not full, and the bread they include was literally toonie sized. You feel like you’re getting ripped off.On the plus side, the staff were very friendly, courteous and efficient. Great group of people working there. Just wish my meal tasted better than something I could get out of a Chef Boyardee can.
Atmosphere: 4
Food: 2
Service: 5
Krista
I went to pick up our order and I thought everything wasn’t there. The person who had taken our order forgot our chicken Casear salad. Then the very nice girl at the counter (not the person who took the order) realized that the other Casear Salad was also missing so got another one. Once home we realized that we were also missing the add on meatballs that were ordered. Good food but when the orders aren’t done right it makes for frustrated customers.
Food: 3
Service: 3
Hearing First
June 22, 2023Brianna took our order over the phone, I called initially at 10:50am to place a large order for our company (7 people). Brianna was impatient over the phone, didn't want to write our names on our orders. She gave me a total and hung up promptly.I called back shortly thereafter to complain about her service and asked what her name was and so she told me but also was very curt over the phone. I asked if she did write our names down and if she could repeat our order to verify she got it right. After she repeated it, I verified it was right. We advised her 3x that we would be there to pick it up for 11:45am, her response was "it might be later than that, but ok". And hung up.Upon receiving the food, our names were NOT written on our orders, we were missing a side of mayo for someone's fries, and a meatball that was supposed to be added with lasagna.Other than the missing items and the service, the food was a pretty good.
Food: 4
Service: 1
Kaylee Dickson
Pizza wise these guys use to be amazing, back in 1995 . Everything has changed, definitely the most hyped/ worst pizza in the soo. Team perfecto pizza all the way now! Save your self the money and a trip and go anywhere else. Hey the service is great tho.
Atmosphere: 1
Food: 1
Service: 5
Edmund Beith
Just went and ordered a slice of pizza with the young lady workimg the counter who was very courteous and professional. Unfortunately the owner/manager was not. Reprimanding her employee publicly infront of customers is NOT okay - esp when that employee provides very good service. I will not be returning if this is the atmosphere at this restaurant.
Used to be great food. Lately they have been over cooking everything. Ordered a combo platter and asked for double sauce which they said would be extra which is not a problem. When the order arrived the sauce was not with it. Not a big deal but out of 5 orders and being charged for the I have only actually got it once. The combo platter was all over cooked. Chicken strip were rock hard baked potatoes had bacon that was black cheese sticks cheese was crunchy from cooking to long not even cheese anymore. The cheese dip was great though. When we called nicely to explain all they said was they would send out the extra sauce which would take another hour to deliver. Place has really fallen on my list of places to order from very disappointing
Atmosphere: 4
Food: 1
Service: 4
Collin Marchand
Excellent pizza and wings with gluten free options. ?
Planet Karma
So awesome to arrive with my bike and heavy load there and see my friend Lil Jas for a pizza! Always loved the food there when I lived nearby during my journey!
Elaine Bradley
This is a takeout for premium frozen Italian food. Good variety, quick, easy, staff is helpful. I love the meatballs.
Atmosphere: 5
Food: 5
Service: 5
G “iFlYsOLO” Oh
All the hype..nah. the panzo was a glorified sub. No sauce inside, I have never seen a panzo done so bald. And the pizza was just edible. Nothing special at all..sorry Aurora's fans!
Nobody is perfect! #Auroras Hillside did, however, nail it so so so so ‘( 4 x so) very close this past Thursday March 13 2024! We decided to go for the large square #Pizza Thin Crust - Well Done - Pepperoni Mushrooms SausageCumble GroundBeef and Onions w GreenPepper on half!It was synchronicity from the idea right from the outset! We called. They answered. We spoke briefly. Discussion more than satisfied. We ordered. They said 45 minutes. i said Thank You kindly!45 minutes later I watched as it was removed from Aurora’s Hillside ovens! “Sweet I said..finally a well cooked hot pizza -Not Doughy!!” And, that’s exactly how simple uninvolved the ordering was along with the pick up & purchase transaction. It was old school simple the way it should be! Mo coupons, no loyalty card, no survey, no unnecessary add-on sales! It was pleasure!Why not 5/5 across the board?Two Things:(1) Where did the mushrooms end up? That is an indispensable tie-the-flavours-together-item that brought the otherwise perfection in even their perfect pizza box down quite a bit! In fact, if it were not for the perfect service at near late 90s pricing (Not quite that good and cheap but still highly reasonable in compare to all options!!) and otherwise perfectly assembled and impeccably well cooked pizza,the while dinner could very well have never warranted even a word!Yet, here, I am providing a Beacon Calling report and Review on the place known as Aurora’s Hillside which I will in rare fashion take a bold stance now and bestow it with the honour of “TwinSaults’ Best Pizza hands down”!!And, I did not forget:(2) Without a solid Chocolate offering and I mean chocolate desert offering(s) Perfection will always remain out of reach! Aurora’s Hillside I dare you to #RefuseToEverLetItSuck and strive further toward perfection in the TwinSaults’ local takeout dining and takeout Italian fare spaces including ALL-Things-Pizza hands down!You are definitely the closest from my vantage today!Be bold: put double check item protocols in play & bring in some great local chocolate desserts (hint chocolate & marshmallow make delicious cookies especially served warm!) and watch your pies learn to fly right out that front door!
Atmosphere: 4
Food: 5
Service: 5
Had the pizza ready for the time I asked.Food was hot and good even after driving home.And the young lady at the counter was friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Families favorite go to pizza place. Always awesome tasting, fresh ingredients. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Absolutely delicious, home made food. The waitress was amazing and always there when we needed
Atmosphere: 5
Food: 5
Service: 5
I miss having a sit down Aurora's restaurant, but the food is still consistently oh so delicious after all of these years.
Atmosphere: 4
Food: 5
Service: 5
Used to be a good place, now it’s overpriced and lacklustre food. Ordered 2 meals of spaghetti and meatballs with a salad. The total was 42 dollars. Take out containers were not full, and the bread they include was literally toonie sized. You feel like you’re getting ripped off.On the plus side, the staff were very friendly, courteous and efficient. Great group of people working there. Just wish my meal tasted better than something I could get out of a Chef Boyardee can.
Atmosphere: 4
Food: 2
Service: 5
I went to pick up our order and I thought everything wasn’t there. The person who had taken our order forgot our chicken Casear salad. Then the very nice girl at the counter (not the person who took the order) realized that the other Casear Salad was also missing so got another one. Once home we realized that we were also missing the add on meatballs that were ordered. Good food but when the orders aren’t done right it makes for frustrated customers.
Food: 3
Service: 3
June 22, 2023Brianna took our order over the phone, I called initially at 10:50am to place a large order for our company (7 people). Brianna was impatient over the phone, didn't want to write our names on our orders. She gave me a total and hung up promptly.I called back shortly thereafter to complain about her service and asked what her name was and so she told me but also was very curt over the phone. I asked if she did write our names down and if she could repeat our order to verify she got it right. After she repeated it, I verified it was right. We advised her 3x that we would be there to pick it up for 11:45am, her response was "it might be later than that, but ok". And hung up.Upon receiving the food, our names were NOT written on our orders, we were missing a side of mayo for someone's fries, and a meatball that was supposed to be added with lasagna.Other than the missing items and the service, the food was a pretty good.
Food: 4
Service: 1
Pizza wise these guys use to be amazing, back in 1995 . Everything has changed, definitely the most hyped/ worst pizza in the soo. Team perfecto pizza all the way now! Save your self the money and a trip and go anywhere else. Hey the service is great tho.
Atmosphere: 1
Food: 1
Service: 5
Just went and ordered a slice of pizza with the young lady workimg the counter who was very courteous and professional. Unfortunately the owner/manager was not. Reprimanding her employee publicly infront of customers is NOT okay - esp when that employee provides very good service. I will not be returning if this is the atmosphere at this restaurant.
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Used to be great food. Lately they have been over cooking everything. Ordered a combo platter and asked for double sauce which they said would be extra which is not a problem. When the order arrived the sauce was not with it. Not a big deal but out of 5 orders and being charged for the I have only actually got it once. The combo platter was all over cooked. Chicken strip were rock hard baked potatoes had bacon that was black cheese sticks cheese was crunchy from cooking to long not even cheese anymore. The cheese dip was great though. When we called nicely to explain all they said was they would send out the extra sauce which would take another hour to deliver. Place has really fallen on my list of places to order from very disappointing
Atmosphere: 4
Food: 1
Service: 4
Excellent pizza and wings with gluten free options. ?
So awesome to arrive with my bike and heavy load there and see my friend Lil Jas for a pizza! Always loved the food there when I lived nearby during my journey!
This is a takeout for premium frozen Italian food. Good variety, quick, easy, staff is helpful. I love the meatballs.
Atmosphere: 5
Food: 5
Service: 5
All the hype..nah. the panzo was a glorified sub. No sauce inside, I have never seen a panzo done so bald. And the pizza was just edible. Nothing special at all..sorry Aurora's fans!