Popeyes Louisiana Kitchen

1 Promenade Cir, Thornhill
(905) 597-4448

Recent Reviews

Adam Cooper

god awful customer service at 215 on 04/12/2024. cook in the back yelling at customers to wait when the employees are just chatting in the back. train ur employees on how to speak to people

Atmosphere: 1

Food: 2

Service: 1

Charlie

It’s been the 4th time that they let me wait for 20min. Feels like they are not following the standard procedure. I never encountered the situation in other stores.

Atmosphere: 1

Food: 1

Service: 1

Kamal Dalirani

$8.50 for just 7 pieces of shrimp ?

Gabe Tegzes

Not a

Atmosphere: 1

Food: 1

Service: 1

Golshid Kheirani

This location has the best customer service I believeThey are all really polite and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Combo

Hedone

Food is never freshly cooked here. Service was

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Onion Rings, Chicken Sandwich

Simar Kaur

One of the best place I’ve eaten before

Kevin Ly

How do you guys close at 950 when the sign shows 10. Staff took the food and went home already. Owner should probably get his staff to fix up and close on proper

Atmosphere: 1

Food: 1

Service: 1

Dongmin Kim

Waited 20 minutes to receive partially uncooked piece of chicken.

Food: 1

Service: 1

Garnet

After ordering, my wife needed to use the washroom. We were told that it's closed after 9 pm. We asked if they could open it as my wife was not in a position to enjoy her meal if she was not allowed to use it. The manager said,'No'. I questioned as to why they closed the washroom when the business is still operating. Decided to ask for refund and take my business elsewhere.Worst customer service I've encountered.Will not dine here again.

Atmosphere: 1

Food: 1

Service: 1

Matcha

This Popeyes is flavorless & chicken don't taste fresh. I got 4 pieces of chicken Spicy and I saw the guy there mix with non spicy because they are lazy to make new ones. I indirectly called him out and said "These are all spicy right?" and he said "Yes, they are all spicy." Guess what, I was right! I'm never coming to this location again.

Mae Sajorne

Staff is extremely friendly and food is just

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Karen AuYeung

Cashier Aman is so sweet and provide excellent customer service. Kudos to you guys.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Combo

D S

The staff was very nice. There was no sign to indicate the ice machine was not working. When asked, we were told we could get a cold drink from the fridge. Not run professionally.

Jono Halpern

Ordered 3 piece chicken tenders - clerk told me she would give me extra pieces because they were so small. Turns out they were stale - overcooked, dry, flavourless as if they were sitting in the warming tray all day long - she was just trying to get rid of them. Coleslaw was turning brown too. Choose another location, or better yet, support Mary Browns which is a Canadian company that is ten times better quality.

Atmosphere: 1

Food: 1

Service: 1

Load More