Worst hotpot place you can possibly find on Earth, one server working the entire time, everything is slow af. Whatever you order does not come to your table, and its ridiculously expensive. Please avoid spending 35 bucks here. Not worth it at all!!!!!!
James McDonald
Delicious food and great prices. Amazing attention to food allergies and willingness to substitute to accommodate. Highly recommended. Thank you!
Weiyu Liu
I ordered a customized Malatang with all my favorite food and sugar ice jelly. Very tasty. It would be even better if the portion for the Malatang could be a bit more.
Vincent Tang
Excellent hot pot for good value in Waterloo! They had a 20% off sale when I was there. The owner is very nice. Their menu also offers a bigger variety than other hot pot restaurants around here.老板人很好！以后还会再来的！
Michelle Liang
I was very impressed with this restaurant, and will definitely be visiting again. The owner and employees were so kind, we came today for dinner and the owner was super understanding about our friend who is vegetarian.After seeing the negative reviews we were skeptical, but I think it was due to being overwhelmed on their opening day. There was free unlimited pop, they were really attentive to our order (we had a huge group of 8 people), and the ingredients were so fresh and the quality was great. Highly recommend the spicy soup base.While we were eating, the servers kept coming back to our table to ask how we're doing and to ask what else we want. They were fast with our orders and at the end after we were stuffed, they cut up fresh watermelon for us to cool off with!
Art Garcia
This is a fairly new hot pot place in waterloo. This restaurant replaced a previous hotpot located in the same place. I do not know if this is just a change in name or ownership.The service was good and friendly. The food is as expected in a hot pot restaurant. However, we did not receive all the items we ordered. The ordered meats take a while to be served. The sauces are limited, we also actually had to wait awhile before it became available on the table, and the table felt disorganized. The pop is included in the price. I did not see any spices I could use to flavor their basic hot pot soup. There is no good ventilation so chances are, you would smell like the food you are cooking. Being a buffet, I was expecting the menu and a piece of paper to fill-up, that was not the case. I was going for another round and had to find my way to the counter to do it. I find the price too expensive for the experience.
Raphael Koh
Unlike what the previous reviewers have experienced, my friends and I received excellent service! The staff were gracious and nice. They checked in every once in a while to ask if we needed any more food and refilled our pot. The owners are especially nice. I think that people should not be deterred by the earlier reviews as opening day was probably a bit stressful for them. I do agree that having more staff would be helpful and make their service even more efficient.Overall, food quality was really fresh and the amount of meat per plate were just right. They even gave out free watermelons as dessert. A definite must-try for authentic hotpot cuisine!
Chenyang Guo
We intentionally avoid going to eat on the first day of Grand Opening 'cause we know there would definitely flood of people especially that was a Saturday. So we went on Monday evening and turned out it's a good choice.The food out there is pretty good and it's noteworthy mutton is served! We ordered a lot of meat and the waitress had some casual talk with us with smile. The atmosphere is very enjoyable! Overall, we had a lot of satisfaction and would definitely come down again!
Shawn
Fantastic hotpot location.Selection of food was great and everything was extremely delicious. Pop is included in the price, bonus!Spicy broth was the best I've had in town, give it a try!One thing to note is the staff and service was well above and beyond any other hotpot I've ever visited.Definitely recommended.
Tony Kwok
Absofruitly amazing. Had great service, and even gave us dessert for free! Highly recommend :)Oh, and they have a student deal for $19.99. probably the Best value all you can eat that you can find in WaterlooI wish I could give this place 6 stars. I was so busy eating I forgot to take pictures!
Wonderful place to dine with friends. Many fresh ingredients to choose from and a pop can is included in the All You Can Eat price. The got pot broth was very fresh and tasty and staff were attentive.
Worst hotpot place you can possibly find on Earth, one server working the entire time, everything is slow af. Whatever you order does not come to your table, and its ridiculously expensive. Please avoid spending 35 bucks here. Not worth it at all!!!!!!
Delicious food and great prices. Amazing attention to food allergies and willingness to substitute to accommodate. Highly recommended. Thank you!
I ordered a customized Malatang with all my favorite food and sugar ice jelly. Very tasty. It would be even better if the portion for the Malatang could be a bit more.
Excellent hot pot for good value in Waterloo! They had a 20% off sale when I was there. The owner is very nice. Their menu also offers a bigger variety than other hot pot restaurants around here.老板人很好！以后还会再来的！
I was very impressed with this restaurant, and will definitely be visiting again. The owner and employees were so kind, we came today for dinner and the owner was super understanding about our friend who is vegetarian.After seeing the negative reviews we were skeptical, but I think it was due to being overwhelmed on their opening day. There was free unlimited pop, they were really attentive to our order (we had a huge group of 8 people), and the ingredients were so fresh and the quality was great. Highly recommend the spicy soup base.While we were eating, the servers kept coming back to our table to ask how we're doing and to ask what else we want. They were fast with our orders and at the end after we were stuffed, they cut up fresh watermelon for us to cool off with!
This is a fairly new hot pot place in waterloo. This restaurant replaced a previous hotpot located in the same place. I do not know if this is just a change in name or ownership.The service was good and friendly. The food is as expected in a hot pot restaurant. However, we did not receive all the items we ordered. The ordered meats take a while to be served. The sauces are limited, we also actually had to wait awhile before it became available on the table, and the table felt disorganized. The pop is included in the price. I did not see any spices I could use to flavor their basic hot pot soup. There is no good ventilation so chances are, you would smell like the food you are cooking. Being a buffet, I was expecting the menu and a piece of paper to fill-up, that was not the case. I was going for another round and had to find my way to the counter to do it. I find the price too expensive for the experience.
Unlike what the previous reviewers have experienced, my friends and I received excellent service! The staff were gracious and nice. They checked in every once in a while to ask if we needed any more food and refilled our pot. The owners are especially nice. I think that people should not be deterred by the earlier reviews as opening day was probably a bit stressful for them. I do agree that having more staff would be helpful and make their service even more efficient.Overall, food quality was really fresh and the amount of meat per plate were just right. They even gave out free watermelons as dessert. A definite must-try for authentic hotpot cuisine!
We intentionally avoid going to eat on the first day of Grand Opening 'cause we know there would definitely flood of people especially that was a Saturday. So we went on Monday evening and turned out it's a good choice.The food out there is pretty good and it's noteworthy mutton is served! We ordered a lot of meat and the waitress had some casual talk with us with smile. The atmosphere is very enjoyable! Overall, we had a lot of satisfaction and would definitely come down again!
Fantastic hotpot location.Selection of food was great and everything was extremely delicious. Pop is included in the price, bonus!Spicy broth was the best I've had in town, give it a try!One thing to note is the staff and service was well above and beyond any other hotpot I've ever visited.Definitely recommended.
Absofruitly amazing. Had great service, and even gave us dessert for free! Highly recommend :)Oh, and they have a student deal for $19.99. probably the Best value all you can eat that you can find in WaterlooI wish I could give this place 6 stars. I was so busy eating I forgot to take pictures!
Restaurantji Recommends
Wonderful place to dine with friends. Many fresh ingredients to choose from and a pop can is included in the All You Can Eat price. The got pot broth was very fresh and tasty and staff were attentive.