Didnt Honor the $ value menu even after they just told me what it was.Im homeless so Please Dont Sit my breakfast in front of me and not honor the price you just said with your mouth.The Manager who made the mistake then picks up my food and walks away.Thank you.Homeless Marine Veteran.
Wendy Westbrook
Horrible customer service!!!!!!!
Atmosphere: 1
Service: 1
Kevin A. Gerde
I ordered the "Daily Double " and everytime they are acting as if they are broadsided by my request and I have to pull up to the last window & wait. Only when I order the DD that chaos seems to happen! Other than that stellar service.
Good, quick, fast food place. Our west Albany McDonald's is a true go-to stop for those days when the munchies strike.
Atmosphere: 5
Food: 5
Service: 5
Mypony 73
Its mcdonalds
Jef Nordtvedt
As far as McDonald's go, I like this one a lot. The play place is always a highlight when I take my kids.
Atmosphere: 5
Food: 4
Service: 4
David Gay
Why do I keep going back?I think to remind me to go to Burger King , or
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Big Mac
Sara Hughes
I always have a good experience here even when I don’t. This location is consistent in quality and timeliness, and their staff are friendly and personable. I would like to specifically point out my very positive experience with the manager Zach, who went above and beyond to both deal with my frustration and help make things right in any way he could when a mistake was made, while also keeping a calm and collected composure despite my escalated tone. I appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Marina Bean
Drive thru was quick and easy and the 2nd window guy was really nice. The food was good. The wait was short.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese
The curb pickup was a little slow, but the young man was very positive and friendly.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mccafé Caramel Iced Coffee, Quarter Pounder with Cheese
Andrea Markus
Great employees with fast and efficient service :)
Atmosphere: 5
Food: 5
Service: 5
Matthew Castillo
Sometimes it is good, but it's pretty random.If you order something customized, it will take exponentially longer (adding or removing onions), but even then, your fries will be Luke warm. I do go here a lot, but mostly for the kids.
Atmosphere: 3
Food: 2
Service: 3
River
I hate McDonalds. Everytime I eat there I'm sick for 2-3 days. So I just don't eat from
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World Famous Fries
Rodney Wilson
Service was at Snails pace, was told by one get one for a dollar not available even when on menu board.
It's McDonald's
Atmosphere: 3
Food: 3
Service: 3
Didnt Honor the $ value menu even after they just told me what it was.Im homeless so Please Dont Sit my breakfast in front of me and not honor the price you just said with your mouth.The Manager who made the mistake then picks up my food and walks away.Thank you.Homeless Marine Veteran.
Horrible customer service!!!!!!!
Atmosphere: 1
Service: 1
I ordered the "Daily Double " and everytime they are acting as if they are broadsided by my request and I have to pull up to the last window & wait. Only when I order the DD that chaos seems to happen! Other than that stellar service.
Food: 5
Service: 4
Recommended dishes: Hash Browns, Sausage Mcmuffin, Dr Pepper, Quarter Pounder Hamburger
Good, quick, fast food place. Our west Albany McDonald's is a true go-to stop for those days when the munchies strike.
Atmosphere: 5
Food: 5
Service: 5
Its mcdonalds
As far as McDonald's go, I like this one a lot. The play place is always a highlight when I take my kids.
Atmosphere: 5
Food: 4
Service: 4
Why do I keep going back?I think to remind me to go to Burger King , or
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Big Mac
I always have a good experience here even when I don’t. This location is consistent in quality and timeliness, and their staff are friendly and personable. I would like to specifically point out my very positive experience with the manager Zach, who went above and beyond to both deal with my frustration and help make things right in any way he could when a mistake was made, while also keeping a calm and collected composure despite my escalated tone. I appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Drive thru was quick and easy and the 2nd window guy was really nice. The food was good. The wait was short.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese
Restaurantji Recommends
The curb pickup was a little slow, but the young man was very positive and friendly.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mccafé Caramel Iced Coffee, Quarter Pounder with Cheese
Great employees with fast and efficient service :)
Atmosphere: 5
Food: 5
Service: 5
Sometimes it is good, but it's pretty random.If you order something customized, it will take exponentially longer (adding or removing onions), but even then, your fries will be Luke warm. I do go here a lot, but mostly for the kids.
Atmosphere: 3
Food: 2
Service: 3
I hate McDonalds. Everytime I eat there I'm sick for 2-3 days. So I just don't eat from
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World Famous Fries
Service was at Snails pace, was told by one get one for a dollar not available even when on menu board.
Food: 3
Service: 2