4-20-2024 at 10:41am... lazy employees and who mess up the orders.
Atmosphere: 1
Food: 3
Service: 1
Brian Zettervall
I Waited 30 minutes after ordering inside at the kiosk tonight before ending up having to get my money back. Meanwhile in that 30 minute period the employees in the back were busy yelling, cussing, & arguing with each other. The employee that refunded me Not once apologized to me either.This location has been going downhill for quite some time, now I can see why.I ended up going down the road to the other location and I got my order within 5 minutes of placing my order. Clearly this location needs to train the river rd one how to work as a “Team”.The employee who refunded me gave me a partial refund and said that I already got my pies and drinks… what drinks?!? And No I did not receive my pies either. She then refunded the difference.I have attached a photo of the receipts showing the wait time and refund mistake.Clearly this place needs to either work as a team or just shut it down.I’ll be avoiding this location at all costs now.
Atmosphere: 1
Service: 1
Jackie Martin
Love the staff at this location. The whole team deserves 5 stars
Atmosphere: 5
Food: 5
Service: 5
Mike O
Years of good service, great fries, but not today. Not busy but very slow service, 2 large fries to go went, 25 minutes, half way home, look in the sack, 2 large fry boxes less than half full soggy! I've never been handed a fry order like this by any Mcdonalds restaurant. I Returned the food to the restaurant, the Manager agreed, the order was not right, apologise, replaced my fries. At home I found 2 large fries both short again, mabe 60% I paid $7.98... Mark my words Mcdonald's is cutting, portion sizes, yet continuing to take "Large order Money. Things will change before I return again.
Food: 2
Service: 1
Dixie Ensminger
Very rude when I showed up for my order and they claimed they didn't have an order for me. I ordered in the app just like normal. Then when given the order number they find my food, but are still rude giving me it, and couldn't even acknowledge that they made a mistake and it really was there. 10 min spent to pick up an order.
Atmosphere: 1
Food: 2
Service: 1
DebiP Potter
They NEVER get our order correct. Think we’ve made our LAST visit today.
Hilda Lopez
My little ones love it, and I personally really like smoothie drinks, frapes?
Atmosphere: 4
Food: 5
Service: 4
Abby Deeken
My god the lines here in the drive thru are always ridiculous! My daughter likes cheeseburgers with nothing but cheese. I have to open them before driving away because it’s often wrong.
Food: 2
Service: 2
steve hults
Cold coffee full of grounds rude attude told to wait while in drive thru while waiting on counter not nice today at all
Atmosphere: 1
Food: 1
Service: 1
RACHEL sciortino
Prices are to high and not clean. Service is quick.
It’s McDonalds. Clean, fast friendly service. Consistent quality food.
Atmosphere: 5
Food: 5
Service: 5
Charles Sekafetz
It was a standard McDonalds run. As expected. Food was truely as expected.
Atmosphere: 4
Food: 5
Service: 4
michael crowe
It's McDonalds, but the Keizer is one of your better
Food: 3
Service: 4
Recommended dishes: Mcmuffin
Jonathan Little
This location always gives me fresh, hot food. Probably the best location in salem/keizer.
Food: 5
Tina Elliott
Got to admit. The small happy meal type cheeseburgers are my secret weakness.Kid-friendliness: If I'm not mistaken the 3 that I've visited in Salem and Keizer all have play areas for the kiddos.
4-20-2024 at 10:41am... lazy employees and who mess up the orders.
Atmosphere: 1
Food: 3
Service: 1
I Waited 30 minutes after ordering inside at the kiosk tonight before ending up having to get my money back. Meanwhile in that 30 minute period the employees in the back were busy yelling, cussing, & arguing with each other. The employee that refunded me Not once apologized to me either.This location has been going downhill for quite some time, now I can see why.I ended up going down the road to the other location and I got my order within 5 minutes of placing my order. Clearly this location needs to train the river rd one how to work as a “Team”.The employee who refunded me gave me a partial refund and said that I already got my pies and drinks… what drinks?!? And No I did not receive my pies either. She then refunded the difference.I have attached a photo of the receipts showing the wait time and refund mistake.Clearly this place needs to either work as a team or just shut it down.I’ll be avoiding this location at all costs now.
Atmosphere: 1
Service: 1
Love the staff at this location. The whole team deserves 5 stars
Atmosphere: 5
Food: 5
Service: 5
Years of good service, great fries, but not today. Not busy but very slow service, 2 large fries to go went, 25 minutes, half way home, look in the sack, 2 large fry boxes less than half full soggy! I've never been handed a fry order like this by any Mcdonalds restaurant. I Returned the food to the restaurant, the Manager agreed, the order was not right, apologise, replaced my fries. At home I found 2 large fries both short again, mabe 60% I paid $7.98... Mark my words Mcdonald's is cutting, portion sizes, yet continuing to take "Large order Money. Things will change before I return again.
Food: 2
Service: 1
Very rude when I showed up for my order and they claimed they didn't have an order for me. I ordered in the app just like normal. Then when given the order number they find my food, but are still rude giving me it, and couldn't even acknowledge that they made a mistake and it really was there. 10 min spent to pick up an order.
Atmosphere: 1
Food: 2
Service: 1
They NEVER get our order correct. Think we’ve made our LAST visit today.
My little ones love it, and I personally really like smoothie drinks, frapes?
Atmosphere: 4
Food: 5
Service: 4
My god the lines here in the drive thru are always ridiculous! My daughter likes cheeseburgers with nothing but cheese. I have to open them before driving away because it’s often wrong.
Food: 2
Service: 2
Cold coffee full of grounds rude attude told to wait while in drive thru while waiting on counter not nice today at all
Atmosphere: 1
Food: 1
Service: 1
Prices are to high and not clean. Service is quick.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
It’s McDonalds. Clean, fast friendly service. Consistent quality food.
Atmosphere: 5
Food: 5
Service: 5
It was a standard McDonalds run. As expected. Food was truely as expected.
Atmosphere: 4
Food: 5
Service: 4
It's McDonalds, but the Keizer is one of your better
Food: 3
Service: 4
Recommended dishes: Mcmuffin
This location always gives me fresh, hot food. Probably the best location in salem/keizer.
Food: 5
Got to admit. The small happy meal type cheeseburgers are my secret weakness.Kid-friendliness: If I'm not mistaken the 3 that I've visited in Salem and Keizer all have play areas for the kiddos.
Recommended dishes: Cheeseburger