Burger was huge, hard to get mouth aroundJuicy, drippy just like a burger should be.
Atmosphere: 5
Food: 5
Service: 4
Lee Becla
Really good fries and tots,And my mushrooms Swiss burguer was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Bradley Berthold
Absolutely no seasoning on my burger or my tater tots. Zero salt was out on them. Horrible. Seriously, learn how to cook grill food. Salt is an essential ingredient. Boring
Atmosphere: 3
Food: 2
Service: 2
Karin McConnell
Never again! Worst experience!
Atmosphere: 1
Food: 1
Service: 1
Nicholos
Over charged for a cheese burger. Charged more than the listed price and gave me the wrong burger. Burger had no sauce. The only reason it wasn't a dry Puck with cheese was the
Atmosphere: 1
Food: 2
Service: 1
Lilly Hennessey Adams
Over cooked over priced poor customer service ... Unimpressed would not recommend Wendy's has better
Atmosphere: 2
Food: 1
Service: 1
Andrew Shafer
The young lady working the cart needs to understand manners. I ordered a 15 piece fried mushrooms. Not a hard order to screw up. However, she screwed it up twice. First order she gave us fries. Second time she gave us the 10 piece instead of the 15 piece. When I returned it a second time, the lady starts arguing g with me. I literally physically pointed and touched at the 15 piece on the menu when I ordered and she still argued. I eventually got the 15 piece but they won’t have my business again.
Service: 1
Taryn
Listen to the negative reviews and don't be surprised if they mess up your order. I've never had a bad experience at The Yard before Cadillac Grille. This place ripped us off and practically stole from us.My boyfriend and I ordered two burgers from here. The woman at the counter got my order wrong twice. When we returned the food the 2nd time, I decided I didn't want food from there anymore, so we asked for a refund.We were told they first need to "watch a video of us ordering" to confirm they got the order wrong. Thirty minutes pass, and the woman comes out with a phone number on a piece of paper. She tells us to call the number to speak with the manager. The manager is very polite and tells us he will refund the money to our card. He tells us to contact him if we don't get it within the next few days.It's been over a week and we have not received a refund. He doesn't respond when we contact him. Cadillac Grille essentially stole from us as I did not receive the food I ordered and paid for. They promised a refund and then ghosted us.I am empathetic toward a potential language barrier being the reason they got my order wrong, but there is no excuse for this quality of service.Boyfriend said food is good, but not anything special.
Atmosphere: 1
Food: 2
Service: 1
Olivia G
Listen to the negative reviews and don't be surprised if they mess up your order. I've never had a bad experience at The Yard before Cadillac Grille. This place ripped us off and practically stole from us.My boyfriend and I ordered two burgers from here. The woman at the counter got my order wrong twice. When we returned the food the 2nd time, I decided I didn't want food from there anymore, so we asked for a refund.We were told they first need to "watch a video of us ordering" to confirm they got the order wrong. Thirty minutes pass, and the woman comes out with a phone number on a piece of paper. She tells us to call the number to speak with the manager. The manager is very polite and tells us he will refund the money to our card. He tells us to contact him if we don't get it within the next few days.It's been over a week and we have not received a refund. He doesn't respond when we contact him. Cadillac Grille essentially stole from us as I did not receive the food I ordered and paid for. They promised a refund and then ghosted us.I am empathetic toward a potential language barrier being the reason they got my order wrong, but there is no excuse for this quality of service.Boyfriend said food is good, but not anything special.
brian williams
I got a moldy bun... I dont think much more needs to be
My wife and I just left their disappointed. The guy took my wife's order but would not take mine. I paid for hers and walked away. I will never give that place or for that matter I will not return to that food court ever again. Wife's order was horrible by the way. Food sucks, people running it are not any better
Brandon M
Spent thirty dollars on my order..they forgot items I ordered including somthing as simple as fries...then they added spicey bacon to my child's order when we specifically asked them not to.
Jimmy Polk
Got the Rickster , every aspect of the burger was over cooked the Patties were well done the bacon was on the verge of being burned the egg was way over cooked and so salty it need to be thrown away ! The tater tots I ordered were burnt beyond belief! When you are charging hi end prices you need to deliver ! This was my first time to The Yard and it will be my last !
The Jedi Bug
Just had a horrible experience with the customer service side of things. Asked for a burger with no bacon (twice) received bacon. When I told the lady working the counter she argued with me and said I asked for no tomato (Burger doesn't have tomato on it). She obviously wasn't listening when she took my order and was very rude overall. Good food and the other counter workers have been fine which is why they don't get a 1 star review.
April Starr Kirkendoll
For $26 you don’t get fries anymore!!?? You have to pay extra. Lame. Won’t be going back. New owners is what I was told. Just couple weeks ago it came with fries.. not worth It. Same prices but less food. If you’re going to make that change, might want to inform customers That it’s only the burger now.
Burger was huge, hard to get mouth aroundJuicy, drippy just like a burger should be.
Atmosphere: 5
Food: 5
Service: 4
Really good fries and tots,And my mushrooms Swiss burguer was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Absolutely no seasoning on my burger or my tater tots. Zero salt was out on them. Horrible. Seriously, learn how to cook grill food. Salt is an essential ingredient. Boring
Atmosphere: 3
Food: 2
Service: 2
Never again! Worst experience!
Atmosphere: 1
Food: 1
Service: 1
Over charged for a cheese burger. Charged more than the listed price and gave me the wrong burger. Burger had no sauce. The only reason it wasn't a dry Puck with cheese was the
Atmosphere: 1
Food: 2
Service: 1
Over cooked over priced poor customer service ... Unimpressed would not recommend Wendy's has better
Atmosphere: 2
Food: 1
Service: 1
The young lady working the cart needs to understand manners. I ordered a 15 piece fried mushrooms. Not a hard order to screw up. However, she screwed it up twice. First order she gave us fries. Second time she gave us the 10 piece instead of the 15 piece. When I returned it a second time, the lady starts arguing g with me. I literally physically pointed and touched at the 15 piece on the menu when I ordered and she still argued. I eventually got the 15 piece but they won’t have my business again.
Service: 1
Listen to the negative reviews and don't be surprised if they mess up your order. I've never had a bad experience at The Yard before Cadillac Grille. This place ripped us off and practically stole from us.My boyfriend and I ordered two burgers from here. The woman at the counter got my order wrong twice. When we returned the food the 2nd time, I decided I didn't want food from there anymore, so we asked for a refund.We were told they first need to "watch a video of us ordering" to confirm they got the order wrong. Thirty minutes pass, and the woman comes out with a phone number on a piece of paper. She tells us to call the number to speak with the manager. The manager is very polite and tells us he will refund the money to our card. He tells us to contact him if we don't get it within the next few days.It's been over a week and we have not received a refund. He doesn't respond when we contact him. Cadillac Grille essentially stole from us as I did not receive the food I ordered and paid for. They promised a refund and then ghosted us.I am empathetic toward a potential language barrier being the reason they got my order wrong, but there is no excuse for this quality of service.Boyfriend said food is good, but not anything special.
Atmosphere: 1
Food: 2
Service: 1
Listen to the negative reviews and don't be surprised if they mess up your order. I've never had a bad experience at The Yard before Cadillac Grille. This place ripped us off and practically stole from us.My boyfriend and I ordered two burgers from here. The woman at the counter got my order wrong twice. When we returned the food the 2nd time, I decided I didn't want food from there anymore, so we asked for a refund.We were told they first need to "watch a video of us ordering" to confirm they got the order wrong. Thirty minutes pass, and the woman comes out with a phone number on a piece of paper. She tells us to call the number to speak with the manager. The manager is very polite and tells us he will refund the money to our card. He tells us to contact him if we don't get it within the next few days.It's been over a week and we have not received a refund. He doesn't respond when we contact him. Cadillac Grille essentially stole from us as I did not receive the food I ordered and paid for. They promised a refund and then ghosted us.I am empathetic toward a potential language barrier being the reason they got my order wrong, but there is no excuse for this quality of service.Boyfriend said food is good, but not anything special.
I got a moldy bun... I dont think much more needs to be
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My wife and I just left their disappointed. The guy took my wife's order but would not take mine. I paid for hers and walked away. I will never give that place or for that matter I will not return to that food court ever again. Wife's order was horrible by the way. Food sucks, people running it are not any better
Spent thirty dollars on my order..they forgot items I ordered including somthing as simple as fries...then they added spicey bacon to my child's order when we specifically asked them not to.
Got the Rickster , every aspect of the burger was over cooked the Patties were well done the bacon was on the verge of being burned the egg was way over cooked and so salty it need to be thrown away ! The tater tots I ordered were burnt beyond belief! When you are charging hi end prices you need to deliver ! This was my first time to The Yard and it will be my last !
Just had a horrible experience with the customer service side of things. Asked for a burger with no bacon (twice) received bacon. When I told the lady working the counter she argued with me and said I asked for no tomato (Burger doesn't have tomato on it). She obviously wasn't listening when she took my order and was very rude overall. Good food and the other counter workers have been fine which is why they don't get a 1 star review.
For $26 you don’t get fries anymore!!?? You have to pay extra. Lame. Won’t be going back. New owners is what I was told. Just couple weeks ago it came with fries.. not worth It. Same prices but less food. If you’re going to make that change, might want to inform customers That it’s only the burger now.