I was served undercooked pizza. The dough on the bottom was still white, soft and uncooked. The top of the pizza appeared fine, other than the pool of grease on sausage pizza. Really, take time to cook it, I'll wait.
Atmosphere: 1
Food: 1
Service: 3
jackie dixon
Made wrong pizza to make up for a long wait from previous visit then charged me almost 50 bucks with 20 credit for 3 pizzas horrible horrible
Atmosphere: 1
Food: 1
Service: 1
Amy Fredrickson
I love this place! The curb side delivery is my favorite part. And who doesn't love a pizza sandwich?
Atmosphere: 5
Food: 4
Service: 5
Johnathan S.
The customer service was nice over the phone. Then after 25 minutes a ghetto lady called me back and said they had to cancel my order and they would have to restart my order! I just cancelled my order.
Erik G
I don't know if they changed the seasoning on pizza. But our pizza tasted like salt. Never was like that before. Maybe an employee made a mistake
Emerald Perez
I ordered via phone call and the person who I spoke with was very nice and helpful
Engelberg Antiks
We just had a pizza delivery. Your pizza is always good, but the delivery drive was very rude. my pizza box was open when I got and I did not get my receipt. I tried to call your store just after it was delivered but no one answered. The drive didn't say Hi when he came into my business nor did he say thank you. We had customers at our register and they couldn't believe how he acted. We have ordered from you many times. But after this it may be are last.
Jennifer Grace
West Salem Pizza Hut in Salem, Oregon has the best customer service. And the pizza's and salads are great.
Christian Rhyne
I had a friend who worked at pizza hut and i once asked her to get me half buffalo half garlic parm with extra sauce and rub on each and i was always given a decent portion of the 2 types wjth good sauce (i still paid the store she just took it home after her shifts for me to enjoy) and i decided to order it by myself via app from west salem dominos and i was given 2 full garlic parm and buffalo wing portions which is fine its not any different if anything its more food right? Well i got the most pathetic unseasoned garlic parm and probably the last few drops of buffalo the store had.. i even paid delivery fee and tipped and i was given reallllllyyyy sad food. Broke my heart! This was a couple days ago 06-04-23
Pizza Hut continues to be my favorite Pizza Place and I have tried many
Fabian Kioku
Been awhile since ive order from Pizza Hut. Have better deals and they are improving on their pizza. Food was made quick and was still warm by the time I arrived home. Great customer service as well
Clyde Parker
I have been to other big name pizza places, Pizza Hut is the only one that makes what I call an honest pizza. Ask for a pepperoni pizza at other places and they sprinkle a few on it. Pizza Hut actually covers the pizza with pepperoni. So at least once a month I get a pepperoni pizza from Pizza Hut.
Jose M.
i got food poisoning because of the boneless chicken wings. never again. the service was good. the ambiance was okay.
W M
Amazing. Terrible day, car accident and urgent care to end a long workday.... I even showed up flustered thinking I was at a domino's! Laughing now, the logo is on her hat, and highly noticeable! ... Christina was a breath of fresh air, caring, understanding. Thank you for improving such a stressful day. I've worked in customer service for 20 years. She is truly a quality employee, and person. Your kindness was beyond appreciated. I don't leave many reviews, but a 5-Stars well earned; I'd give 10.... Really, thank you. Yes, we typically go to domino's. We came here because it was next door to the urgent care. We'll be back just because of you.
Great service, bad food
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Breadsticks, Breaded Boneless Wings, Pepperoni Pizza
I was served undercooked pizza. The dough on the bottom was still white, soft and uncooked. The top of the pizza appeared fine, other than the pool of grease on sausage pizza. Really, take time to cook it, I'll wait.
Atmosphere: 1
Food: 1
Service: 3
Made wrong pizza to make up for a long wait from previous visit then charged me almost 50 bucks with 20 credit for 3 pizzas horrible horrible
Atmosphere: 1
Food: 1
Service: 1
I love this place! The curb side delivery is my favorite part. And who doesn't love a pizza sandwich?
Atmosphere: 5
Food: 4
Service: 5
The customer service was nice over the phone. Then after 25 minutes a ghetto lady called me back and said they had to cancel my order and they would have to restart my order! I just cancelled my order.
I don't know if they changed the seasoning on pizza. But our pizza tasted like salt. Never was like that before. Maybe an employee made a mistake
I ordered via phone call and the person who I spoke with was very nice and helpful
We just had a pizza delivery. Your pizza is always good, but the delivery drive was very rude. my pizza box was open when I got and I did not get my receipt. I tried to call your store just after it was delivered but no one answered. The drive didn't say Hi when he came into my business nor did he say thank you. We had customers at our register and they couldn't believe how he acted. We have ordered from you many times. But after this it may be are last.
West Salem Pizza Hut in Salem, Oregon has the best customer service. And the pizza's and salads are great.
I had a friend who worked at pizza hut and i once asked her to get me half buffalo half garlic parm with extra sauce and rub on each and i was always given a decent portion of the 2 types wjth good sauce (i still paid the store she just took it home after her shifts for me to enjoy) and i decided to order it by myself via app from west salem dominos and i was given 2 full garlic parm and buffalo wing portions which is fine its not any different if anything its more food right? Well i got the most pathetic unseasoned garlic parm and probably the last few drops of buffalo the store had.. i even paid delivery fee and tipped and i was given reallllllyyyy sad food. Broke my heart! This was a couple days ago 06-04-23
Restaurantji Recommends
Pizza Hut continues to be my favorite Pizza Place and I have tried many
Been awhile since ive order from Pizza Hut. Have better deals and they are improving on their pizza. Food was made quick and was still warm by the time I arrived home. Great customer service as well
I have been to other big name pizza places, Pizza Hut is the only one that makes what I call an honest pizza. Ask for a pepperoni pizza at other places and they sprinkle a few on it. Pizza Hut actually covers the pizza with pepperoni. So at least once a month I get a pepperoni pizza from Pizza Hut.
i got food poisoning because of the boneless chicken wings. never again. the service was good. the ambiance was okay.
Amazing. Terrible day, car accident and urgent care to end a long workday.... I even showed up flustered thinking I was at a domino's! Laughing now, the logo is on her hat, and highly noticeable! ... Christina was a breath of fresh air, caring, understanding. Thank you for improving such a stressful day. I've worked in customer service for 20 years. She is truly a quality employee, and person. Your kindness was beyond appreciated. I don't leave many reviews, but a 5-Stars well earned; I'd give 10.... Really, thank you. Yes, we typically go to domino's. We came here because it was next door to the urgent care. We'll be back just because of you.