Frank's Pizza & Italian Restaurant offers exceptional customer service, creating a warm and welcoming dining experience. However, as a New York native with a discerning palate for authentic NY pizza, I found their pizza fell short of expectations. While the service was outstanding, the pizza lacked the signature flavor and texture of true NY-style pizza. Additionally, the marinara sauce had a slightly sour taste, and the rice ball was disappointingly bland. Although the restaurant has potential, there's room for improvement in capturing the essence of authentic NY cuisine."
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Frank's Pizza
Kenny Campbell
Just your friendly local pizza shop! Good people, good pizza, decent variety of specialty slices. Would recommend!
Atmosphere: 3
Food: 4
Service: 4
A. Merico
Pizza is better than I expected from a Franks.
Atmosphere: 3
Food: 3
Service: 3
Naomi Robinson
We got lunch today and when we got finished and we went up to pay and had a couple questions about our bill, so we asked them and the girl working asked the guy (who is the owner) and he immediately got mad about it but we asked our questions and when we were about to pay he told us that all we do is complain and told us to never come back. We were never rude to them, we just simply asked our questions. I got a chicken dish that came with a salad but i got upcharged for the salad, which is absolutely ridiculous. We have been coming here for years and we really like their food, but we won’t be back.
Atmosphere: 3
Food: 3
Service: 1
Blaine Stover
Giant cheesesteak, low price, friendly staff, very clean bathroom and dining room.Wheelchair accessibility: Ramp up to walkway the front door is located on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Hellcat
Just ordered take out and need to give Miguel, Jenny and staff a huge thumbs up!! We have been going to Franks at Southmont for over 15 years and their food and service is aways exceptional.Thanks again!! As always we’re enjoying our lunch!
Atmosphere: 5
Food: 5
Service: 5
oscar alarcon
Amazing food. All freshly made. Excellent service from beginning to end! Highly recommend stopping here for good food and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Stromboli, Italian Sub, Antipasto for One, Shrimp Parmigiana Sub, Mozzarella Sticks with Side of Sauce, Buffalo Chicken, Cheesesteak, Sandwich Platter, Frank's Pizza, Meatball, Sauce, Calamari, Caesar Salad, Grilled Chicken, Sausage, German, Vodka Sauce, Gluten-Free Pizza, Chicken Parmigiana, Chef Salad
Mary Isabel Gonzalez Osorio
I loved the ??
Atmosphere: 5
Food: 5
Service: 5
Taryn Brown
The woman working the counter was amazing and so pleasant. Some of the best pizza I've had in a while between our group we tried lots of slices cheese, sausage, chicken bacon ranch, 3meat, mushroom, and vodka sauce pasta pizza! Amazing variety fantastic taste still crisp the next day.
Good food, but it could have been better. With the burgers, they should ask how you want them cooked mine came and it was dry. Chef salad for two was nice, decent size.
Atmosphere: 4
Food: 4
Service: 4
Monique Carreras
Delicious pizza!! The staff is so kind and wonderful! Always go here with my daughter when we are in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plain
Martinez Martinez
They are so lovely and kind it's every family
Atmosphere: 5
Food: 5
Service: 5
Teresa Harding
Very great pizza and the staff are always super friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frank
Sukie N
As a long time Frank’s customer, it sucks to leave a negative review, but here it is…We ordered a sausage and bacon pizza. We received a SPICY sausage and ONION (red and white) pizza! Just awful.I ordered a piece of pizza with pepperoni and pineapple. The slice was cold and the pineapple was just thrown on top, not actually warmed up or cooked in like it should be. The WORST part is, the pineapple tasted fermented and smelled like beer. We were unable to eat any of it. When we called to explain the situation they said the onions must be shredded sausage. ?? and we can bring the pizza back tomorrow since it’s 21:30. It’s like we threw the money out the window and are still hungry.Update: 12hrs later. Now I am sick. Nausea and vomiting first thing in the morning. Unbelievable! What kind of bacteria was on those pineapples!? ?
Frank's Pizza & Italian Restaurant offers exceptional customer service, creating a warm and welcoming dining experience. However, as a New York native with a discerning palate for authentic NY pizza, I found their pizza fell short of expectations. While the service was outstanding, the pizza lacked the signature flavor and texture of true NY-style pizza. Additionally, the marinara sauce had a slightly sour taste, and the rice ball was disappointingly bland. Although the restaurant has potential, there's room for improvement in capturing the essence of authentic NY cuisine."
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Frank's Pizza
Just your friendly local pizza shop! Good people, good pizza, decent variety of specialty slices. Would recommend!
Atmosphere: 3
Food: 4
Service: 4
Pizza is better than I expected from a Franks.
Atmosphere: 3
Food: 3
Service: 3
We got lunch today and when we got finished and we went up to pay and had a couple questions about our bill, so we asked them and the girl working asked the guy (who is the owner) and he immediately got mad about it but we asked our questions and when we were about to pay he told us that all we do is complain and told us to never come back. We were never rude to them, we just simply asked our questions. I got a chicken dish that came with a salad but i got upcharged for the salad, which is absolutely ridiculous. We have been coming here for years and we really like their food, but we won’t be back.
Atmosphere: 3
Food: 3
Service: 1
Giant cheesesteak, low price, friendly staff, very clean bathroom and dining room.Wheelchair accessibility: Ramp up to walkway the front door is located on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Just ordered take out and need to give Miguel, Jenny and staff a huge thumbs up!! We have been going to Franks at Southmont for over 15 years and their food and service is aways exceptional.Thanks again!! As always we’re enjoying our lunch!
Atmosphere: 5
Food: 5
Service: 5
Amazing food. All freshly made. Excellent service from beginning to end! Highly recommend stopping here for good food and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Stromboli, Italian Sub, Antipasto for One, Shrimp Parmigiana Sub, Mozzarella Sticks with Side of Sauce, Buffalo Chicken, Cheesesteak, Sandwich Platter, Frank's Pizza, Meatball, Sauce, Calamari, Caesar Salad, Grilled Chicken, Sausage, German, Vodka Sauce, Gluten-Free Pizza, Chicken Parmigiana, Chef Salad
I loved the ??
Atmosphere: 5
Food: 5
Service: 5
The woman working the counter was amazing and so pleasant. Some of the best pizza I've had in a while between our group we tried lots of slices cheese, sausage, chicken bacon ranch, 3meat, mushroom, and vodka sauce pasta pizza! Amazing variety fantastic taste still crisp the next day.
Atmosphere: 5
Food: 5
Service: 5
Nice warm people. Nice pizzas.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Frank's Pizza
Restaurantji Recommends
Good food, but it could have been better. With the burgers, they should ask how you want them cooked mine came and it was dry. Chef salad for two was nice, decent size.
Atmosphere: 4
Food: 4
Service: 4
Delicious pizza!! The staff is so kind and wonderful! Always go here with my daughter when we are in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plain
They are so lovely and kind it's every family
Atmosphere: 5
Food: 5
Service: 5
Very great pizza and the staff are always super friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frank
As a long time Frank’s customer, it sucks to leave a negative review, but here it is…We ordered a sausage and bacon pizza. We received a SPICY sausage and ONION (red and white) pizza! Just awful.I ordered a piece of pizza with pepperoni and pineapple. The slice was cold and the pineapple was just thrown on top, not actually warmed up or cooked in like it should be. The WORST part is, the pineapple tasted fermented and smelled like beer. We were unable to eat any of it. When we called to explain the situation they said the onions must be shredded sausage. ?? and we can bring the pizza back tomorrow since it’s 21:30. It’s like we threw the money out the window and are still hungry.Update: 12hrs later. Now I am sick. Nausea and vomiting first thing in the morning. Unbelievable! What kind of bacteria was on those pineapples!? ?