The High schooler employees did nothing wrong I enjoyed them, the manager/older female on the other hand was not so pleasant, she was negative and demanding of the younger employees she was creating a hostile work environment for them and it was obvious. Food was alsokinda dog water and who gonna spend 5 bucks on a tiny bowl of mid chicken soup.
Sam S
Got a large itailan, forgot my onions, bread was a little stale, got it on a Tuesday.
Loud Pedal
Got a chicken cheesesteak and it’s prob one of the worst ones Iv ever had in my life. Chicken is not fresh and way over
Food: 1
Ryan Boiardi
Subs and atmosphere are alright. Staff is awesome. Price are are a bit expensive, but overall I like it.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheese Steak
Vincent Cardella
I had a steak sandwich. It was very good. Only two people working but our sandwiches were done pretty quickly.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: The Bobbie, Cheese Steak
Adidas
Called in was placed on hold, then hung up on. Called back and said “placing an order for pickup” stated my name and the guy said we don’t have an order for that name. I SAID IM PLACING AN ORDER! Guy says oh oh ok what do you want. Ordered 2 large..1 turkey(no onions) and 1 Italian w everything sweet. Go to pick order up and they made 2 Italians, re made the turkey. Get home and the turkey had onions on it and the Italian had nothing sweet on it! Not rocket science on how to make hoagies, this capriottis gives a bad name to the good ones. Terrible service and I’ll never go back to this location. Maybe hire some people that aren’t brain dead or just close!
Tiffany Marron
Food was good, called ahead was given 20-30 minutes wait time. Arrived 25 minutes after call and waited an additional 20-30 minutes for two large Italian hoagies. Hoagies were good but service here was not very friendly, they presented as tired, frustrated maybe overwhelmed. I understand if you're understaffed but possibly let people know this when calling in. This is the 2nd time I went to this Capriotti's, I think I'll just go to West Chester one from now on. I just never feel my service is valued here. But maybe it was just the frustration in the air.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chicken Cheese Steak, Homemade Turkey, Slaw Be Jo, Italian Sub, The Bobbie, Waygu Cheesesteak Hoagie, Cheese Steak
Yarlet Castaneda
I came I want to say either Wednesday or Thursday! Food was amazing ! Seem like there was a change in management because The girls where Soo sweet!! Everything was Soo clean ! No one was rushing me! They made me feel Soo welcomed !!! I even convinced my husband to do capriotti's twice a week!! Because our food was that good ! And the energy was very welcoming!! Thank you lady's Soo much for your hard work and the love you guys put into making our food !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Turkey, Italian Sub
Yarlet Castaneda
I came In I want to say either Wednesday or Thursday! Food was amazing ! Seem like there was a change in management because The girls where Soo sweet!! Everything was Soo clean ! No one was rushing me! They made me feel Soo welcomed !!! I even convinced my husband to do capriotti's twice a week!! Because our food was that good ! And the energy was very welcoming!! Thank you lady's Soo much for your hard work and the love you guys put into making our food !!! YOU ALL DISSERVE A RAISE !!!
Chrissie Petrillo
I’ve lived in Delaware all my life and been eating Capriotti’s all of my life. I paid $28 for a large turkey sub and two small bags of chips. The amount of meat in the sub was about half of what they used to give you. So disappointing. Not the same Capriotti’s. Probably go to subway and get a better sub.
Horrible service, do not use this Capriotti's in Kennett Square, PA. I ordered delivery on their website - they use door-dash, they don't even check your order before they let the door-dash driver leave their establishment. They refunded a portion of my order, said oh well, not their problem that door-dash didn't pick up my entire food order and that they don't feel they have any obligation to correct their mistake. They don't even check to make sure your entire order is leaving their store! HORRIBLE customer service, really poor management.
K Dugan
The open sign was out, the lights were all off and the shades were closed. The inside is very beat up and run down. I did enjoy part of my sub even though I ordered it plain, and it wasn't. I won't stop here again.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Cheese Steak
James H
Purchased a $27 cheesesteak and was very disappointed with the steak. A vast majority of the meat was take out burnt to a crisp and the oil it had been cooked in tasted and smelled rancid. Have been a long time enjoyer of the cheesesteaks here but after tonight’s survice I will take my money elsewhere.
Atmosphere: 4
Food: 1
Service: 4
Wilson Villafane
I purchased a cheesesteak around 11:06 a.m. it was the worst cheesecake I've ever had no taste I'll never go
The High schooler employees did nothing wrong I enjoyed them, the manager/older female on the other hand was not so pleasant, she was negative and demanding of the younger employees she was creating a hostile work environment for them and it was obvious. Food was alsokinda dog water and who gonna spend 5 bucks on a tiny bowl of mid chicken soup.
Got a large itailan, forgot my onions, bread was a little stale, got it on a Tuesday.
Got a chicken cheesesteak and it’s prob one of the worst ones Iv ever had in my life. Chicken is not fresh and way over
Food: 1
Subs and atmosphere are alright. Staff is awesome. Price are are a bit expensive, but overall I like it.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheese Steak
I had a steak sandwich. It was very good. Only two people working but our sandwiches were done pretty quickly.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: The Bobbie, Cheese Steak
Called in was placed on hold, then hung up on. Called back and said “placing an order for pickup” stated my name and the guy said we don’t have an order for that name. I SAID IM PLACING AN ORDER! Guy says oh oh ok what do you want. Ordered 2 large..1 turkey(no onions) and 1 Italian w everything sweet. Go to pick order up and they made 2 Italians, re made the turkey. Get home and the turkey had onions on it and the Italian had nothing sweet on it! Not rocket science on how to make hoagies, this capriottis gives a bad name to the good ones. Terrible service and I’ll never go back to this location. Maybe hire some people that aren’t brain dead or just close!
Food was good, called ahead was given 20-30 minutes wait time. Arrived 25 minutes after call and waited an additional 20-30 minutes for two large Italian hoagies. Hoagies were good but service here was not very friendly, they presented as tired, frustrated maybe overwhelmed. I understand if you're understaffed but possibly let people know this when calling in. This is the 2nd time I went to this Capriotti's, I think I'll just go to West Chester one from now on. I just never feel my service is valued here. But maybe it was just the frustration in the air.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chicken Cheese Steak, Homemade Turkey, Slaw Be Jo, Italian Sub, The Bobbie, Waygu Cheesesteak Hoagie, Cheese Steak
I came I want to say either Wednesday or Thursday! Food was amazing ! Seem like there was a change in management because The girls where Soo sweet!! Everything was Soo clean ! No one was rushing me! They made me feel Soo welcomed !!! I even convinced my husband to do capriotti's twice a week!! Because our food was that good ! And the energy was very welcoming!! Thank you lady's Soo much for your hard work and the love you guys put into making our food !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Turkey, Italian Sub
I came In I want to say either Wednesday or Thursday! Food was amazing ! Seem like there was a change in management because The girls where Soo sweet!! Everything was Soo clean ! No one was rushing me! They made me feel Soo welcomed !!! I even convinced my husband to do capriotti's twice a week!! Because our food was that good ! And the energy was very welcoming!! Thank you lady's Soo much for your hard work and the love you guys put into making our food !!! YOU ALL DISSERVE A RAISE !!!
I’ve lived in Delaware all my life and been eating Capriotti’s all of my life. I paid $28 for a large turkey sub and two small bags of chips. The amount of meat in the sub was about half of what they used to give you. So disappointing. Not the same Capriotti’s. Probably go to subway and get a better sub.
Restaurantji Recommends
These guys have some great sandwiches. ?
Atmosphere: 5
Food: 5
Service: 5
Horrible service, do not use this Capriotti's in Kennett Square, PA. I ordered delivery on their website - they use door-dash, they don't even check your order before they let the door-dash driver leave their establishment. They refunded a portion of my order, said oh well, not their problem that door-dash didn't pick up my entire food order and that they don't feel they have any obligation to correct their mistake. They don't even check to make sure your entire order is leaving their store! HORRIBLE customer service, really poor management.
The open sign was out, the lights were all off and the shades were closed. The inside is very beat up and run down. I did enjoy part of my sub even though I ordered it plain, and it wasn't. I won't stop here again.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Cheese Steak
Purchased a $27 cheesesteak and was very disappointed with the steak. A vast majority of the meat was take out burnt to a crisp and the oil it had been cooked in tasted and smelled rancid. Have been a long time enjoyer of the cheesesteaks here but after tonight’s survice I will take my money elsewhere.
Atmosphere: 4
Food: 1
Service: 4
I purchased a cheesesteak around 11:06 a.m. it was the worst cheesecake I've ever had no taste I'll never go
Atmosphere: 5
Food: 1
Service: 5