Dunkin'

38 Sterling Rd, Mt Pocono
(570) 839-9609

Recent Reviews

Sergio Rojas

Great donuts ? ?!!

Atmosphere: 4

Food: 5

Service: 5

Alex S

I'm a Dunkin fiend and love to stop here on my way to work or any other opportunity Ican take advantage of. The weekday morning shift crew all seem nice and committed to providing good customer service, from my experiences. At this point, they recognize me when I pull up. A while back I did have a couple issues in a short time span, but those were corrected with ease, and it's been an good lately.

Food: 5

Service: 4

Recommended dishes: Hash Browns, Bagels, Sandwich, Hazelnut Iced Coffee, Everything Stuffed Bagel Minis, Toasted Almond Cold Brew, Donuts

Edward Karst

Great place coffee always fresh and good.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Croissant, Bacon Egg and Cheese, Coolatta, Sandwich

Hugo H

As all the big chains in the food industry quality is not the best but I like the consistency. Decent cup of coffee no matter the location.

Atmosphere: 4

Food: 4

Service: 5

Elizabeth B.

I go here all the time. Sometimes I do drive through orders. Sometimes I go in the store and sometimes I do mobile orders. Every single time the staff are very pleasant and friendly. My orders are always correct. Absolutely excellent service. Whoever is managing it needs to be commended on picking great staff with great attitudes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Bagels, Sandwich, Caramel Iced Macchiato, Hazelnut Iced Coffee, Sourdough Breakfast Sandwich, Toasted Almond Cold Brew, Donuts

Tiffine Parrett

On 11/6/2023 at 6:15am I placed an order at the drive through. When I got to the window to pay, the Young lady working the window had tissue jammed in her nose. I asked her if she was OK? and she replied I don't feel well. ARE YOU SERIOUS RIGHT NOW???? I declined my order to which she replied I didn't touch your food. lady, there is no need to touch my food, you are touching the counter the coffee pots the register, the credit cards, receipts, handing the customers their coffee and food ect. Management/owners. This is not safe food service. You are responsible for the health and well being of your employees and the public. By allowing a sick person to handle food is completely irresponsible. To the sick young lady, please believe they will have someone else at that window the second your symptoms worsen TAKE CARE OF YOU FIRST! And please take that damn tissue out of your nose what are you 2? Totally disgusting. Do better Dunkin.

Hugh McGinley

There was only 3 types of donuts available. They weren't ready considering I called the order in. The coffee was the only thing made. No cream, no sgar, no cups. What am I supposed to pour my coffee into, my hand. Box of joe was. Bitter. Worst Dunkin I have been in to date.

Atmosphere: 2

Food: 2

Service: 2

A. J.

Great staff and great coffee all of the time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Butter Baby

Great staff. Wonderful energy. They were singing “One Wish” while i was there lol. Made my morning.

Judy Kantor

Omg this is my new and only favorite dunkin donut store. Everything g was so fresh and service was outstanding. Thank

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Egg and Cheese, Sandwich, Donuts

ran11112023

The coffee and donuts were great. It was a little tricky getting into the parking lot because of all the road construction in the area. Worth the drive though.

Angela Gillespie

I ordered an Iced Pumpkin Latte with coconut milk and I received it made with whole milk. I got out my car and went inside to explain why I wanted a refund. Some angry lady I guess was the manager told me that lattes are made with milk. Ma’am I know what I ordered. Instead of going back and forth with customers you need to listen. I know how to order a drink but your employees don’t know that everyone can’t drink cows milk. My bad for being in a pumpkin spirit. Starbucks would never !!!

Atmosphere: 1

Food: 1

Service: 1

Why Not

I love this Dunkin. They are fast and very helpful.Parking: There's always parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Croissant, Bacon Sandwich, Muffins, Donuts, Bagels

Rosa Estevez

I ordered an iced decaf latte with two Splendas for my grandmother and she said it tasted like regular and it was immensely sweet! I had to take her to the hospital bc she cannot drink regular coffee, I called told them about this and they apologized for getting it wrong. I have been calling for the past five six days and I have gotten no answer this is utterly ridiculous

Food: 1

Service: 1

E Riv

They either don’t know how to correctly check their money or they simply can’t count to 100 but they don’t accept US CURRENCY in the form of $100 bills

Atmosphere: 1

Food: 1

Service: 1

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