“I usually have bad luck in new Castle. Alot of people are not fit to be in customer service. I noticed at the Wendy's on state street, even though our order was hard to comprehend, Mike took our order and after like it was no big deal. He handled everything with ease and very polite. Give Mike a raise, I will keep coming back to this one now.“
“Food is always fresh! If you do have to wait a little bit it’s because they are making it fresh for you. Also, every time I’ve ever had an even slightly above average wait time, I’ve been given a frosty or drink for my inconvenience. That is customer service. Great place.“