One of the worst. Long wait times, poor service and food.
Atmosphere: 1
Food: 1
Service: 1
Madelyn Laubscher
Very nice employees! I enjoyed my experience.
Atmosphere: 5
Food: 5
Service: 5
Netty Boo
The manager really tried to charge me almost $4 for a cup of ice. Outrageous. Very horrible customer service and when I said something about it he got an attitude with me. Corporate needs to train there managers on customer service
Regina K
One of the worst! Hardly ever have frosty snapAvail. Fries always cold.
Food: 2
Service: 1
Coleman “GRILLIN AND CHILLIN” Hudson
My wife had a craving for a baked potato at 8:30 at night, so I took her to Wendy's for one of their famous potatoes....and they were out! It would not have been so bad if this was not the THIRD Wendy's we had gone to, and they were all out. One even had the doors locked at 8 pm. What's going on, Wendy's?
Atmosphere: 1
Food: 1
Service: 1
Sheree Hill
The food was perfect?
Atmosphere: 5
Food: 5
Service: 5
Cherie Putt
Uses the drive through, ordered cold brew and frosty, received two straws. Had to ask for a spoon.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Kim Green
Had to go inside to get mobile order because the delivery truck arrived and drive thru was closed. Disappointing !
Atmosphere: 2
Food: 4
Service: 2
Jake Russell
This specific Wendy's on Rodi Road always has the absolute best food. Hot beef, cool crisp veggies. Everything is fresh and delicious, every time.
Atmosphere: 5
Food: 5
Service: 5
T McC
Being told by the manager that I can’t have hot fries with my order is bogus! Being dismissed by the drive-thru cashier because the line was getting long & I wanted hot fries was unprofessional. I asked for hot fries while placing my order. I will say that the only person who wanted to help me & did was Merle. He not only told me that he would drop hot fries for my order, he brought my fries to my car & was so kind about the entire situation. Please hire more people like him, your reviews will increase! All 5 stars for service goes to Merle.
Even after repeating my order three times, they still got it wrong, then tried to give me three extra cheeseburgers. Chicken was hard as a rock. Is Fast Food really that difficult??
Atmosphere: 1
Food: 1
Service: 1
Lenny Tate
Bun was super hard. Almost as if the burger has been made for a wial got soggy then hardened as they do. Fries were cold. Service sucked they almost seemed pissed I even pulled up. Inside was closed before it should have been. Will never go to this wendys again. Hope corporate shows up. Absolutely horrible food.
Atmosphere: 1
Food: 1
Service: 1
Melody Gatto
My son ordered delivery (Wendy's uses Doordash) and the driver never arrived. He picked up my food then texted me that he was "stuck" and the food never arrived. Neither Wendy's or Doordash will refund my money. Apparently Wendy's doesn't care if you actually get your food, just that they get their money. They washed their hands of me, referring me to Doordash. Doordash can't help because I didn't order through them. DON'T ORDER DELIVERY FROM WENDY'S!
Food: 1
Service: 1
Vanessa
The most ghetto, unprofessional, and unintelligent employees, especially management. This specific location needs to fire everyone working there and rehire new staff that have been trained in professionalism and customer service. They locked or doors in the middle of the day and yet try to tell you to come in for a mobile order. Management are nothing more than middle aged idiots
Darin Fritz
Drive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, French Fries, Baked Potato, Wendy’S Baked Potatoes
One of the worst. Long wait times, poor service and food.
Atmosphere: 1
Food: 1
Service: 1
Very nice employees! I enjoyed my experience.
Atmosphere: 5
Food: 5
Service: 5
The manager really tried to charge me almost $4 for a cup of ice. Outrageous. Very horrible customer service and when I said something about it he got an attitude with me. Corporate needs to train there managers on customer service
One of the worst! Hardly ever have frosty snapAvail. Fries always cold.
Food: 2
Service: 1
My wife had a craving for a baked potato at 8:30 at night, so I took her to Wendy's for one of their famous potatoes....and they were out! It would not have been so bad if this was not the THIRD Wendy's we had gone to, and they were all out. One even had the doors locked at 8 pm. What's going on, Wendy's?
Atmosphere: 1
Food: 1
Service: 1
The food was perfect?
Atmosphere: 5
Food: 5
Service: 5
Uses the drive through, ordered cold brew and frosty, received two straws. Had to ask for a spoon.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Had to go inside to get mobile order because the delivery truck arrived and drive thru was closed. Disappointing !
Atmosphere: 2
Food: 4
Service: 2
This specific Wendy's on Rodi Road always has the absolute best food. Hot beef, cool crisp veggies. Everything is fresh and delicious, every time.
Atmosphere: 5
Food: 5
Service: 5
Being told by the manager that I can’t have hot fries with my order is bogus! Being dismissed by the drive-thru cashier because the line was getting long & I wanted hot fries was unprofessional. I asked for hot fries while placing my order. I will say that the only person who wanted to help me & did was Merle. He not only told me that he would drop hot fries for my order, he brought my fries to my car & was so kind about the entire situation. Please hire more people like him, your reviews will increase! All 5 stars for service goes to Merle.
Food: 2
Service: 5
Restaurantji Recommends
Even after repeating my order three times, they still got it wrong, then tried to give me three extra cheeseburgers. Chicken was hard as a rock. Is Fast Food really that difficult??
Atmosphere: 1
Food: 1
Service: 1
Bun was super hard. Almost as if the burger has been made for a wial got soggy then hardened as they do. Fries were cold. Service sucked they almost seemed pissed I even pulled up. Inside was closed before it should have been. Will never go to this wendys again. Hope corporate shows up. Absolutely horrible food.
Atmosphere: 1
Food: 1
Service: 1
My son ordered delivery (Wendy's uses Doordash) and the driver never arrived. He picked up my food then texted me that he was "stuck" and the food never arrived. Neither Wendy's or Doordash will refund my money. Apparently Wendy's doesn't care if you actually get your food, just that they get their money. They washed their hands of me, referring me to Doordash. Doordash can't help because I didn't order through them. DON'T ORDER DELIVERY FROM WENDY'S!
Food: 1
Service: 1
The most ghetto, unprofessional, and unintelligent employees, especially management. This specific location needs to fire everyone working there and rehire new staff that have been trained in professionalism and customer service. They locked or doors in the middle of the day and yet try to tell you to come in for a mobile order. Management are nothing more than middle aged idiots
Drive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, French Fries, Baked Potato, Wendy’S Baked Potatoes