“Only reason im giving 5 starts is because the girl that made me drink and food was amazing everyone else was to busy playing to take my order even had a very rude girl look right at me not say anything walk away and start talking to someone else then a guy finally asked if I had been helped after he was done joking and playing around do better and give the people that are actually there to work a raise.“
“Leaving here feeling good about what we got for the price. Coffee was hot and the donut was surprisingly fresh, even in the late afternoon. It's just a quick stop for us, and exactly what we needed to power through. A really good value option.“
“This Dunkin is hands down the best Dunkin in philly. Since they opened back in 2020, it has been a neighborhood staple. They provide the most consistent food and service I have seen at a Dunkin' donuts. I am there almost every single morning for a cold brew and various food items. Staff and the manager specifically always recognize me and greet me by name, showing how amazing they are at their customer service. This staff and location are 1000000/10.“
“This DD is good and reliable. I once ordered something that I did not know contained something I couldn't eat, both the cashier and the worker in the back alerted me. Its the extra care they showed me that really made me feel like they cared about me. I'd come back 100%.“
“If I could give them a thousand this has been the best Dunkin I have ever in life went too the food is on point hot the coffee is great just the way you like it hot or cold the employees are very very very fast no matter if you go in or drive-through nice polite the inside is very very clean I wish you all could get a big rise I really really enjoy going here GREAT WORK Mr or MS or MRS CEO please give them a rise and vacation days it is well well deserved I’m so amazed and thank you for always keeping the same faces at this location that makes a big difference“
“Everytime I’ve been to this location my drinks are always perfect. There’s a Dunkin less than a 1 minute drive from my house but my husband and I drive 15 minutes out of the way to this location. The one near us is absolute trash and inconsistent. This one is great. Drinks are great, it’s clean and customer service is great.“
“Grading on the curve of Dunkin’s, this is as good of a Dunkin as possible. Staff are friendly, helpful and try to get you through as quickly as possible. Often a bit swamped on a weekday morning but it would be more concerning if they weren’t.“
“I haven't had the best experiences here in the past so I stopped coming to this location but I noticed they are on Too Good to Go now so I decided to buy a bag from there. The guy working was really friendly when I came in and gave me a good variety of donuts. I'm glad they are participating with Too Good to Go and giving out a good variety of donuts.“
“This is one of my go-to Dunkin’ locations. I moved farther away, but I still come here all the time. They always get my order right, and my food always tastes fresh and really good
better than any other Dunkin’ I’ve been to. The staff is great too. Definitely a 5-star spot.“
“The best Dunkin to go to in the afternoon-evening like 3-5pm always so yummy but in the morning they played so bad in my drink but I forgave them cuz yk it happens it was busy.
Earlier me n this worker were cracking up cuz the dude messed up my drink so bad bc why they give me a purple drink when the sticker says mango pineapple like take that back asap 😭 but one of my favorite Dunkin’s ever 🙏🙏“
“Glad I grabbed a coffee here on my way home. The brew was exactly what I needed, a solid cup to shake off the workday. The donut I picked up was fresh and didn't disappoint. Service was quick, and the atmosphere was what you'd expect for a quick stop.“
“No complaints at all! Every time I stop here, my coffee and food are always made perfectly. The staff is friendly, the service is quick, and they even remember to give me ketchup without me having to ask, which is such a small thing but always appreciated.“
“This Dunkin’ is conveniently located right in front of the Pennsylvania Convention Center. If you’re planning to visit the Reading Terminal or the market, I suggest grabbing a drink here. However, I’ve had to wait a few times because the items I wanted were out of stock.“
“I am across the street doing laundry on a Sunday afternoon so I decided to cross the Street to visit and purchase some goodies at DUNKIN. Just got my hot sandwich with my refreshing Matcha and a wonderful customer service by the cashier that took care of me.
I know now and days we are going through things and having rough times but to be able to go into a location and make your purchase so smooth and happy with respectful and well mannered customer service is top-tier.
The location on Torresdale Avenue across the street from Tacony laundromat.“
“One of my favorite Dunkin's in the Northeast (Philadelphia), but the one bad thing is the riff raff that is outside the doors bothering the people either by asking for money and/or having unwanted chats just to give them money. Management needs to have them go away before its customers find another place to go.“
“Honestly, finding a seat here on a weekday afternoon is surprisingly simple. They always have fresh coffee brewing, and while the donuts are standard, you can usually count on snagging a table without much fuss, which is a small miracle these days.“
“They are always extremely polite at the drive-thru. I always happen to have my Boston Terrier with me and they are always saying hi to him wanting to pet him. They also memorize my order after going there just a handful of times. Don't get discouraged by the area that it is in because this one will not let you down . You will leave with a smile and your order being exactly what you wanted and tasting better than you expected.“
“Some of the staff are friendly and other than that what can I say it's Dunkin' Donuts a bit pricey anymore. Most of the staff is friendly ran into one yesterday morning who looks to be Ukrainian or something the rest of them are Indian I bought two Donuts and she's looking at me and looking at the tip cup like I owed her something bad enough I paid almost $3 for two Donuts I'm not tipping you“
“Everytime I'm here it's a pleasant experience. The transactions are smooth and timely. What I want is usually in supply. The strawberry coolata with hash browns is my favorite thing to get there. My kids love the donuts, of course, and sandwiches. It's clean and surprisingly quiet and calm considering the location (busy shopping plaza, heavily trafficked streets).“
“Really nice Dunkin. Donuts are always soft and the workers do a good job making the drinks. If it doesn’t taste the way you want it to, they are more than happy to fix it. They also close at 9 p.m., not 8 p.m. anymore. source: trust me bro“
“I love this location my ice coffee is always made with love ❤️ and the staff are very welcoming. I don’t remember the lady name but I remember she remembered my name just from me using the kiosk machine and one day I went to the counter and she knew my name when my drunk was ready. That made smile and feel good inside.“
“This is the cleanest dunkin in Philly and I know this because I always get iced tea and anyone who gets iced tea regularly at chain coffee shops knows what I’m talking about. This location never lets me down. I also get breakfast sandwiches and they’re pretty good. Service is fast and friendly, the only slight complaint I have is after the renovation they got last year the lighting now is bright white and intense like a doctors office“
“He should be recognized The store in Greenmount Maryland is the nicest store I've ever been in always says thank you have a good day to everyone always great attitudes he says thank you to every customer. He should be recognized by the company. Have a great day and thank you“
“Very small sized dunkin donuts building with many customers inside at times (both for mobile orders and standing in line at the register) but this place has been consistently good for me, at least. I always never had to wait too long in line and when I needed questions answered about deals or menu items, there was never any stalling for a clear, concise answer.“
“Sure, it's a standard Dunkin' coffee shop. But the seating area was surprisingly spacious and clean, offering a comfortable refuge from the weekday rain. It was a perfectly adequate stop for our group to regroup before heading back out.“
“Best quality of coffee in Philly, would drive a few miles here than somewhere close bc of how good it is, and how the coffee is persistent, good customer experience, clean store. You can taste the difference in quality here compared to other Dunkin’s. ?
Parking: parking lot ?“
“Good place, gd service, haven't get any issues. They always make everything right. Also the coffee have the right sugar. I think is a china that most of the time is getting my order,most of the time she speak Spanish, lol I she talk clear and nice,I give her that.🌟“
“To whomever stole my daughter’s purse this morning from Dunkin’ Donuts on Frankford Ave in Philadelphia, just know that the police have been contacted. And good luck using any of her cards, because they have all been canceled and reported stolen. We are also aware of the last location in which you attempted to use one of the cards. You WILL be found out, sooner or later. But in the meantime, I hope you feel good about stealing from a kid. And to the Dunkin’ Donuts employee who assisted me over the phone and gave me advice, I want to sincerely thank you. I know that you were probably incredibly busy, but that didn’t stop you from being kind and compassionate and helpful. So thank you.“
“The best male crew ever! Such hard working young black men…..professional,fast,social just the best they deserve a big raise!!!!
Kid-friendliness: The employees interact great with the kids while demonstrating patience
Parking: Never had a problem with parking“
“Anytime I am in here they are running around like a well oiled machine. The workers are very courteous at the register and food and coffee comes out quick and it’s always made well. Also my wife and I drink midnight coffee and they always make it fresh!!“
“Now I have gone to quite a few dunkin' donuts in my life, by far. This is one of the fastest customer service that I have Encountered i don't have a waiting period the moment I walk in through the door when I get to the register place, my order is already being made at the same time. That's called teamwork. as i'm walking away from the register, my coffee is ready. And my food is done at the end and i'm right back out the door walking towards my car I don't have to worry about my coffee being too sweet or bitter Or taste like water this dunkin' donuts is spot on and imagine. We in the hood! Don't worry when the post has been made.Because I waited until I got back to work.“
“I had a nice time at dunkin' donuts this morning. My iced coffee was good but one thing that was bothering me was that it was extremely crowded inside of the dunkin' donuts and the employees were taking orders like one person's order every 5 minutes or“
“I go to this dunkin multiple times a day. Staff is always pleasant and respectful. Most know what I want or how to make my order when they see me, so that's always nice. They are accommodating if something runs out and they are kind to the local homeless community, which is a major plus.“
“I had a delightful experience at the Dunkin Donuts on Rising Sun Ave. The staff was friendly, welcoming, and efficient in taking my order. The donuts were fresh and delicious, and their hot chocolate was the perfect pick-me-up. I highly recommend stopping by this Dunkin Donuts location for a tasty treat and excellent service.“
“This is by far the best location of DD. I work all the way downtown Center City, and was going to the location near my job. However, since 66th is not far from me, I buy my coffee here. And Just heat it up once I get o work downtown. The workers are nice & sweet. The inside is clean, and it's never crowded. So this will for sure be my go to DD spot.“
“My food is always great.
My coffee is always great… until they run out of creamer and add COFFEE MATE 🤬
Coffee mate??????? This abomination from the 90s???? 😡 yall really gotta throw that away, this is unacceptable.“
“Good evening Family. I ordered 2 coffees, one for myself and a friend. I ordered decaf med coffee, black with butter pecan and a regular coffee for friend, no cream or sugar. The young lady employee who assisted me was very nice and she had a friendly smile. I didn't wait long for my items. Parking is nonexistent here. Take a Lyft or Uber. Have a good night, workout, be active and mobile, fit and fabulous especially for people over 50 years of age.“
“I can't say enough great things about this store! Their overnight crew are the amazing! Delina is always on point getting orders right and her personality shines! Food is always fresh, service is awesome, and of course the coffee!! Never want to go anywhere else. Shoutout to the owners for knowing exactly who to hire!“
“I ask for a ice coffee and I got fired that same day I think the manager wears a hearing aid she thought I said I took the ice coffee machine home they couldn't find it for about a week come to find out if was right next to the donut maker they put it in the oven I will never go to Wendys again“
“My go to Dunkin, anytime of the day my iced coffee is always perfect. Drinks and food always on point for me and my kids. I’ve ordered early mornings as well as late nights. Staff is always friendly, amazing team. Idc where im at I make sure I stop at this Dunkin before anything lol“
“The staff here are very nice and professional. I can tell that they keep up on making fresh coffee. The manager in the morning is very nice always telling me to have a good day and asking how my day is going! Its only a chain in the outside. On the inside it feels family owned!“
“Friday evening felt damp and chilly, so ducking into this Dunkin' was a welcome pause. The seating is what you'd expect, functional rather than fancy, but it beat standing around outside. It was busy, as expected, but we found a corner.“
“lol this has got to be the most efficient dunkin’ donuts in the history of dunkin’ donuts?? in the morning they’re always so quick it actually confuses me. great customer service and most morning they have a team member taking orders on an ipad outside and it seems to speed up the process tremendously.“
“This is one of my fav locations because they make everything right. They actually use espresso in my espresso drinks instead of coffee (yes ppl can taste the difference between coffee and espresso bc other Dunkin locations/certain employees think that we can’t). The staff are nice and reasonable. If there is a mistake they fix it and they always look like they’re working as a team behind the counter. It’s always busy which sucks but they get through the line quick.“
“I was there with my daughter today & my coffee spilled. I was super overwhelmed because my daughter is a crazy little toddler but the lady behind the counter was immediately so nice & made me a new coffee & told me to stop cleaning it up because they got it. A little niceness goes a long way! You now have a forever customer. Thank you so much to that woman + man who mopped it up!“
“The people that work in this store take pride in what they do. My coffee is always very good. It’s not watered down, always hot and delicious. The store is clean, and they are very polite. Most of the people that work in this store are young and African American. Being an older African American woman, they make me proud. Thank you so kindly for all that you do.“
“Dont be mis-taken, even Dunkin's taken ur money here. Limited Menu prices are 30% higher than most stores in area (luxury markup). Staff is courteous, efficient, and underpaid. Quite often DDapp incorrectly states they're closed.“
“Needed a quick coffee and a bite before heading out on a Sunday. The atmosphere was surprisingly calm, a nice change from the usual rush. Service was efficient, and what I got was perfectly fine. It's a reliable option when you're on the go.“
“There’s not a day that goes without seeing their smiles & greeting their customers!
SPECIAL APPRECIATION TO SARA, “go b1rds” & the crew MAKING SURE EVERYTHING is running smoothly!
Thank you ! 😊
MY ORDER are ALWAYS tasty!
I APPRECIATE ALL OF YOU!
8 yrs + VIP dunkinLOVER“