Dunkin' Donuts in Philadelphia

“There’s not a day that goes without seeing their smiles & greeting their customers!
SPECIAL APPRECIATION TO SARA, “go b1rds” & the crew MAKING SURE EVERYTHING is running smoothly!
Thank you ! 😊
MY ORDER are ALWAYS tasty!
I APPRECIATE ALL OF YOU!
8 yrs + VIP dunkinLOVER“

“I haven't had the best experiences here in the past so I stopped coming to this location but I noticed they are on Too Good to Go now so I decided to buy a bag from there. The guy working was really friendly when I came in and gave me a good variety of donuts. I'm glad they are participating with Too Good to Go and giving out a good variety of donuts.“

“He should be recognized The store in Greenmount Maryland is the nicest store I've ever been in always says thank you have a good day to everyone always great attitudes he says thank you to every customer. He should be recognized by the company. Have a great day and thank you“

“Very small sized dunkin donuts building with many customers inside at times (both for mobile orders and standing in line at the register) but this place has been consistently good for me, at least. I always never had to wait too long in line and when I needed questions answered about deals or menu items, there was never any stalling for a clear, concise answer.“

“This is one of my go-to Dunkin’ locations. I moved farther away, but I still come here all the time. They always get my order right, and my food always tastes fresh and really good
better than any other Dunkin’ I’ve been to. The staff is great too. Definitely a 5-star spot.“

“This is my neighborhood Dunkin, I've been going here for years. They've got conscientious, friendly staff, always quick with my order so I'm in, out and on my way. This is the only Dunkin that gets my coffee right every time, no matter who makes it. My daughter got me a Mother's Day treat from here recently, everything was perfect, as usual.“

“I visited Dunkin' on September 3rd around 6:30 p.m., and I just want to take a moment to recognize the two workers who were there. They were incredibly nice and welcoming from the moment I walked in. Their friendly attitude and warm service made my visit a great experience. I really appreciate the positive energy they brought, and I hope they get the acknowledgment they deserve for their excellent customer service“

“I am across the street doing laundry on a Sunday afternoon so I decided to cross the Street to visit and purchase some goodies at DUNKIN. Just got my hot sandwich with my refreshing Matcha and a wonderful customer service by the cashier that took care of me.
I know now and days we are going through things and having rough times but to be able to go into a location and make your purchase so smooth and happy with respectful and well mannered customer service is top-tier.
The location on Torresdale Avenue across the street from Tacony laundromat.“

“Good place, gd service, haven't get any issues. They always make everything right. Also the coffee have the right sugar. I think is a china that most of the time is getting my order,most of the time she speak Spanish, lol I she talk clear and nice,I give her that.🌟“

“Dunkin' is my quick, no-nonsense stop when I need a caffeine boost and something sweet. The coffee is consistent, the donuts hit that nostalgic spot, and service is usually fast even when it’s busy. It’s not gourmet, but it doesn’t need to be. When I’m on the go and want something familiar and reliable, this place does the job.“

“I am in this store frequently (they're right by my job and my boss has a Dunkin addiction, lol). Anyway, I love the service here, especially by the manager on the morning, and the malr employees on the afternoons and evenings. The couple of times I have ever had to have them fix a mistake, they did it quickly, and with a minimum of attitude (though both times, it was young women who gave me attitude, the young men were sweet and apologetic). The only thing I would say needs improvement is the lobby needing to be cleaned properly.“

“The other day I stopped by this Dunkin, and I don't usually come here. A sweet girl wearing glasses helped me out — she was super patient and even gave me her opinion on a few items.
She had such a beautiful smile and honestly made my whole evening after a rough day. I even came back the next day at 7 pm before work hoping to see her again, but she wasn't there. Great workers here, really appreciate the kindness.“

“They are always extremely polite at the drive-thru. I always happen to have my Boston Terrier with me and they are always saying hi to him wanting to pet him. They also memorize my order after going there just a handful of times. Don't get discouraged by the area that it is in because this one will not let you down . You will leave with a smile and your order being exactly what you wanted and tasting better than you expected.“

“I hadn't visited this particular Dunkin since the renovations they completed. Although it was crowded due to the concert across the street at the Met, the service, atmosphere and food was very good and I look forward to going there again.“

“The staff here are very nice and professional. I can tell that they keep up on making fresh coffee. The manager in the morning is very nice always telling me to have a good day and asking how my day is going! Its only a chain in the outside. On the inside it feels family owned!“

“Best quality of coffee in Philly, would drive a few miles here than somewhere close bc of how good it is, and how the coffee is persistent, good customer experience, clean store. You can taste the difference in quality here compared to other Dunkin’s. ?

Parking: parking lot ?“

“This DD is good and reliable. I once ordered something that I did not know contained something I couldn't eat, both the cashier and the worker in the back alerted me. Its the extra care they showed me that really made me feel like they cared about me. I'd come back 100%.“

“This is by far the best location of DD. I work all the way downtown Center City, and was going to the location near my job. However, since 66th is not far from me, I buy my coffee here. And Just heat it up once I get o work downtown. The workers are nice & sweet. The inside is clean, and it's never crowded. So this will for sure be my go to DD spot.“

“This Dunkin’ is conveniently located right in front of the Pennsylvania Convention Center. If you’re planning to visit the Reading Terminal or the market, I suggest grabbing a drink here. However, I’ve had to wait a few times because the items I wanted were out of stock.“

“lol this has got to be the most efficient dunkin’ donuts in the history of dunkin’ donuts?? in the morning they’re always so quick it actually confuses me. great customer service and most morning they have a team member taking orders on an ipad outside and it seems to speed up the process tremendously.“

“To whomever stole my daughter’s purse this morning from Dunkin’ Donuts on Frankford Ave in Philadelphia, just know that the police have been contacted. And good luck using any of her cards, because they have all been canceled and reported stolen. We are also aware of the last location in which you attempted to use one of the cards. You WILL be found out, sooner or later. But in the meantime, I hope you feel good about stealing from a kid. And to the Dunkin’ Donuts employee who assisted me over the phone and gave me advice, I want to sincerely thank you. I know that you were probably incredibly busy, but that didn’t stop you from being kind and compassionate and helpful. So thank you.“

“The best male crew ever! Such hard working young black men…..professional,fast,social just the best they deserve a big raise!!!!

Kid-friendliness: The employees interact great with the kids while demonstrating patience

Parking: Never had a problem with parking“

“Grading on the curve of Dunkin’s, this is as good of a Dunkin as possible. Staff are friendly, helpful and try to get you through as quickly as possible. Often a bit swamped on a weekday morning but it would be more concerning if they weren’t.“

“When I walked in to pick up my mobile order, I noticed the only employee there on the floor on a prayer mat. I gave him time to finish his prayer and he stood up and asked if I was waiting for an order. After he gave me my food and coffee, I walked out, but just as I left I noticed he had put his prayer mat on the shelves where the mobile orders go. The mat had just been on the floor, and now was on a shelf that holds people's food. I am all for religious freedom, but store employees can practice their religion and keep a sanitary environment, too. He should have placed the prayer mat in a discreet corner where customers won't see.“

“I would say that this is one of the best Dunkin drive-through in Philadelphia. The staff members are always pleasant and the service is normally quick unless you are coming during rush-hour I always use this location when I’m in the area and recommend this to anyone who is looking for a quick grab to go coffee and breakfast“

“I go to this dunkin multiple times a day. Staff is always pleasant and respectful. Most know what I want or how to make my order when they see me, so that's always nice. They are accommodating if something runs out and they are kind to the local homeless community, which is a major plus.“

“Good evening Family. I ordered 2 coffees, one for myself and a friend. I ordered decaf med coffee, black with butter pecan and a regular coffee for friend, no cream or sugar. The young lady employee who assisted me was very nice and she had a friendly smile. I didn't wait long for my items. Parking is nonexistent here. Take a Lyft or Uber. Have a good night, workout, be active and mobile, fit and fabulous especially for people over 50 years of age.“

“We love going here as our church is close by. The night supervisor here Jose and his staff are welcoming and give us good and prompt service. I have been coming faithfully to this store for more than 5 years and happy to see Jose is still here managing the store well. Mango Pineapple and Strawberry refresher is very good here. Thank God for this store for sure !“

“This is the cleanest dunkin in Philly and I know this because I always get iced tea and anyone who gets iced tea regularly at chain coffee shops knows what I’m talking about. This location never lets me down. I also get breakfast sandwiches and they’re pretty good. Service is fast and friendly, the only slight complaint I have is after the renovation they got last year the lighting now is bright white and intense like a doctors office“

“Some of the staff are friendly and other than that what can I say it's Dunkin' Donuts a bit pricey anymore. Most of the staff is friendly ran into one yesterday morning who looks to be Ukrainian or something the rest of them are Indian I bought two Donuts and she's looking at me and looking at the tip cup like I owed her something bad enough I paid almost $3 for two Donuts I'm not tipping you“

“I can respect this Dunkin Location for how the employees work well together, to ensure the efficiency and accuracy of orders! It’s a supportive and cooperative service; each worker pulls their own weight and it’s observed by the customers! This is a good flow :-)“

“This is one of the best Dunkin’ Donuts in all of Philadelphia everyone in there is so nice and friendly. They always get to order right it’s very clean. I go here every morning at 5:30 in the morning and it’s just a wonderful atmosphere 100% better than Starbucks“

“I had a nice time at dunkin' donuts this morning. My iced coffee was good but one thing that was bothering me was that it was extremely crowded inside of the dunkin' donuts and the employees were taking orders like one person's order every 5 minutes or“

“This Dunkin’ Donuts is the best dunkin in the entire North East region of Philadelphia! BEST QUALITY DONUTS, BEST SERVICE, FRIENDLIEST STAFF, FAST SERVICE and the best part is I can get gas while getting my food at the same time. Perfect when you’re in a pinch 24/7 😎“

“I've been going to this particular Dunkin Donuts for over 10 years. Overall, Dunkin has always had inconsistent quality across the entire franchise, but this spot is good in retrospect. The morning drive-thru greeter has always had an upbeat positive attitude, more than the other local options. The site is rather small, so the morning rush hour drive-thru lines get awkward fast as it starts to spill out into the main road. Atmosphere is rather limited as well as it's more of a come and go spot.“

“For my work I sometimes I have to put in very large box of joe coffee and hot chocolate orders along with large orders for dozens of donuts. This location is my favorite to frequent as they are always so helpful if I call a day ahead and go through the order. They had a total of ten box of joes and 12 dozen donuts all ready for me the following day at the time I requested. They even went above and beyond and loaded up everything in my car, which was so appreciated! The location is super clean and everyone is so friendly and happy to help whether my order is small or very large for work. HIGHLY recommend!!!“

“Anytime I am in here they are running around like a well oiled machine. The workers are very courteous at the register and food and coffee comes out quick and it’s always made well. Also my wife and I drink midnight coffee and they always make it fresh!!“

“Very amazing customer service and great quality? all the food was expeditiously delicious and working environment was extremely clean, I walked in with a frown and left with all teeth showing, safe to say I will be coming back , this week, next week and definitely the weeks after that, go here if you love yourself?

Kid-friendliness: The gave my kid munchkins on the house because they were out of what we ordered?“

“Always clean, ordered coffee box was a few minutes late picking up and the lady from drive thru came out from the back to bring right to me. That was so nice of her she could have informed me to go straight to drive thru but she insisted I’m bringing out to you now. Very nice of her“

“Everytime I'm here it's a pleasant experience. The transactions are smooth and timely. What I want is usually in supply. The strawberry coolata with hash browns is my favorite thing to get there. My kids love the donuts, of course, and sandwiches. It's clean and surprisingly quiet and calm considering the location (busy shopping plaza, heavily trafficked streets).“

“All of the staff are phenomenal. The few times I have went, staff always makes me want to come back, just hearing their kindness, ways they interact and engage customers. I only heard one name, Vickie - but everyone there deserves a raise :)“

“Awesome?

Parking: Great parking space but don’t park unless you are going to buy something. You should always support any businesses if you are going to park in their parking lot.

Kid-friendliness: This is definitely a place you can bring your kids and family.“

“For mobile orders go to the register to get your food. They either won’t call it out or can’t complete orders with food AND drinks like most Dunkin locations.
Waited 25 minutes while they served dozens of people. Such thing for “skipping the line”.“

“This spot was the light in the darkness. Late for your flight? Dunkin. Fast, good portions for prices, and nice folk running it. I had a grilled cheese pesto sandwich, 6 piece hash brown (which was wayyy tastier than I expected), and a chocolate Bavarian creme donut. 10 bucks, perfectly reasonable. After a long day, little sleep, and a rush to get something quick before my flight, Dunkin nailed it ?“

“This is one of my favorite Dunkins'. They are friendly, except for one of the ladies and they get my mobile order correct. I have only had maybe two times that it wasn't and they corrected the error right away. It's busy on weekday mornings but not too bad. Nice stop for breakfast.

Parking: A little hard to park in the mornings.“

“They just remodeled and opened not too long ago so I decided to stop and get a coffee. It was so nice and clean in there. They gave an area where you can sit down and enjoy your items. A new employee was training when I ordered, she was really nice and friendly. Customer service is very important especially when you are ordering food. My coffee was free because of their rewards. I'd go back for coffee and more.“

“I was there with my daughter today & my coffee spilled. I was super overwhelmed because my daughter is a crazy little toddler but the lady behind the counter was immediately so nice & made me a new coffee & told me to stop cleaning it up because they got it. A little niceness goes a long way! You now have a forever customer. Thank you so much to that woman + man who mopped it up!“

“Dont be mis-taken, even Dunkin's taken ur money here. Limited Menu prices are 30% higher than most stores in area (luxury markup). Staff is courteous, efficient, and underpaid. Quite often DDapp incorrectly states they're closed.“

“One of my favorite Dunkin's in the Northeast (Philadelphia), but the one bad thing is the riff raff that is outside the doors bothering the people either by asking for money and/or having unwanted chats just to give them money. Management needs to have them go away before its customers find another place to go.“