Rita's Italian Ice & Frozen Custard

5901 Rising Sun Ave, Philadelphia
(215) 342-2500

Recent Reviews

Los Flores

Really good customer service, as soon as I got to the window there was an employee to greet me love them so

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice, Vanilla Ice Cream Sundaes

Izaiah Rodriguez

Super friendly customer service, I didn’t have to repeat myself, no commotion, and was fast with my order, :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice, Vanilla Ice Cream Sundaes

Elisa Delbrey

I loved visiting here, staff is so friendly and are always welcoming! Will be coming back

Atmosphere: 5

Food: 5

Service: 5

evana lora

Gave me the wrong order I asked for a frozen cluster with chocolate sprinkles gave me just chocolate with chocolate

Food: 3

Service: 4

Serena Moore

Love their Gelatos

Mel H.

Delicious mango water ice & mango gelati. Great service! A+

camille ardary

The owners are very friendly. I love going there!!!

Karen Martinez

They charge their own tip on your card! I ordered a concrete and the total came out to almost $9. Be careful!

Keith Cooper

Great customer service and pretzels.

Erica Owens

Boring water ice as expected.

Tanya Holmes

Water ice melts so fast!!! Cheese pretzels barley have Cheese in them!! Ritas need a competitor cause they can't seem to get the water ice in order!!

Nahdiya N.

Rita's will always be better than any other fast food ice cream hot spot. Manageable prices that seem reasonable to those on a budget.

desiree lockett

The young people that work at this Rita’s location are RUDE and they don’t acknowledge customers waiting in line in this extremely hot weather. I refused to spend my money to purchase water ice and pretzels from this particular establishment because I don’t patronize a business with rude employees and I definitely don’t want them serving me food. They don’t any deserve any stars, but unfortunately I had to give one star to leave this review.

Marvella Morris

Went here the other day to get pretzels 2 hours b4 they closed. They didn't have any made, therefore they told me they didn't have any, instead of just making some more. I literally asked if they can make them. The young lady went to ask her manager if it would be ok to make some more and the manager said no. So I bluntly asked the young lady...so its not that u don't have any in the store. your manager just don't feel like making any correct...the young lady said "your right". Smh. I was really upset. I went to another ritas..and they didn't have any made, but the employee asked if I wanted to wait for her to make some more. Now that's good customer service.. this location is a hit or miss with the customer service and satisfying the customers.

Teyohna Shabazz

Mold in my Gelato I’m assuming. It was dark spots I thought I was crazy!

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Rita's Italian Ice & Frozen Custard

5901 Rising Sun Ave, Philadelphia, PA 19120
(215) 342-2500