Starbucks

$ • Coffee Shops

Hours:
3800 Locust Walk, Philadelphia
(215) 898-0805

Starbucks Reviews

Restaurantji Rating
1.8 (70)
Restaurantji Rating

DO NOT COME HERE. horrible customer service experience. When they messed up my order with almond milk, they told me it was my fault and said they didn’t want to remake it. So rude:(

Restaurantji Rating

The workers here are all extremely rude to the customers. The manner in which they ask the customers questions and speak to them… it’s very accusatory and generally rude and not like any Starbucks I’ve ever visited. Instead of speaking like they’re willing to help, they say things like “why are you doing that?” In an angry way. I guess the hiring is different since it’s in a school but Starbucks usually prioritizes customer service. I saw these reviews (the problem...read full review

Restaurantji Rating

Worst customer service. The attitude from the employees is horrible — especially by the older short lady who was the cashier (she didn’t wear a name tag so i don’t know her name). I had them make an iced matcha latte with 2% milk, no other customization (a drink that i’ve had from starbucks so many times before) and it tasted sour. The aftertaste lingered horribly in my mouth. I had asked them politely to remake it with oatmilk instead and told them that the milk tasted...read full review

More Reviews(70)

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Hours

Monday 8AM - 11:45PM
Tuesday 8AM - 11:45PM
Wednesday 8AM - 11:45PM
Thursday 8AM - 11:45PM
Friday 8AM - 9PM
Saturday 11AM - 6PM
Sunday 11AM - 11:45PM
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