“I go to this dunkin very frequently and always have a fine experience but today an employee by the name of Rich went above and beyond! Great great great employee! Sweetest fast food employee I have met in a very long time! Rich, if you’re seeing this I wish you nothing but the best! Keep up the great work! You definitely made my morning better!-Lexis“
“First off, I want to apologize to the lady that made my coffee even though you did a great job and mean well it's just me that is SUPER STRANGE. About how I want and the amount that's in the cup other than that, the 2 women that I encountered there are very precise, friendly, and quick with the highest level of service. Good going lady's“
“Shorter drive-up line than DD near my home but slower service, so same amount of time through. Ordered pumpkin spice coffee with milk, but it was too creamy-sweet so it must have been a latte. Short line but no less time & innacurate order ... maybe try again, maybe not.“
“This is my choice for coffee, hands down. It's more budget friendly than some other places, smooth, hot and they always get it right. The egg white omelet bites are amazing, and the relatively new croissant stuffer is a revelation! And of course, who doesn't want a sweet treat with their Java now and then?Vegetarian options: Order most options without meat at your request.Kid-friendliness: What kid can refuse a donut and hot chocolate?“
“The staff is always doing there best to get all bvb the orders out but there always in good spirits and very friendly and respectful.There are time were they are training a new person but there doing there best and if you politely mention your order was messed up they would be happy to redo it.Show respect and you will get respect, dont ever disrespect someone who is handling your food cause you will be waiting for a long time.“
“This particular Dunkin Donuts on Lancaster Ave has the greatest service I've ever had at any drive through. I stop by every Friday morning around 8:15. The line is always out of the parking lot to the side street. Don't let that stop you because your expected wait time is only about 5 min!!! It's incredible how quickly they move everyone along. I am always so impressed with their fast and friendly service which I can't say about other DDs in the area I've visited. My order is always perfect too. Just wanted to say thank you!!!“
“This Dunkin Donuts, located along the very busy, Route 61, is brand new. It just opened in January 2021. While there is a center turning lane that you may use if you are traveling north on Route 61, it may be easier to access the driveway from the south. The parking lot comes up fast. So, use caution. An overflow parking area is available. Everything is running very well. The menu is what you would expect to see for this business establishment. As a courtesy to the staff, I wore my mask (Covid-19 era) when I went through the drive-thru. All went, as expected.“
“I appreciated the customer service & warm donuts. It shouldn't be so difficult to find as I'm not in downtown Reading that often. Of course be prepared to pay the meters, but the donut & smoothie hit the spot. It wouldn't hurt to add more signs or neon lights directing you to this business. I'd make a return trip when I'm in the area.“
“A weekly staple for us. The food is great and the prices fair!! Staff is very nice and the baked goods/desserts are very good as well. The few low reviews they have are probably fake been going there since it opened and never had a single issue with any of our food and we’ve tried just about everything on the “
“So I gave five stars because the food is really good, especially the coffee. Now the service I gave that a four star because sometimes you have nice people working and sometimes not. The atmosphere is really good and can't complain there.Parking: There are no issues with parking.Wheelchair accessibility: It's a one floor shop.“