Dairy Queen Grill & Chill

365 University Ave, Charlottetown
(902) 892-1892

Recent Reviews

Lisa Van Altena-Walsh

The dirt worms are my favorite! But in summer...

Atmosphere: 3

Food: 3

Service: 5

Landen Macdonald

Yesterday I went around 6 PM, I needed to get a cake, the worker who had helped me out was very polite and I was very impressed. I didn’t get the workers name but he had glasses

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Cheesecake

Amanda Birt

Made my 17 year Olds birthday cake surprise so much better! All came out and sang happy birthday!! Such a great team!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard

Laurette McGaughey

After I had paid an employee indicated it would be a few minutes for my order. I, unfortunately, had very little time so requested a refund. Two additional people confirmed I wanted a refund. I was asked to move ahead, and waited the “few minutes” regardless, only to be brought food I no longer had time to eat (not the refund I requested). When brought the food the woman seemed surprised I had indicated a refund.

Basil Killorn

Every time I ask for the restroom key, the staff takes me to the women’s restroom. So I ask for the key to the men’s room, and they still take me to the women’s. There shouldn’t be a key for the restroom if they’re not going to listen and force trans people into uncomfortable situations where they feel

Atmosphere: 5

Food: 5

Service: 1

Baconator James

Burgers are the best in all fast food. They keep using those awful fries that taste like the bag they're in. In 30+ years I've been going to this same DQ, they simply can't think of a container for any desserts that won't tip over or the top won't come off, and HOW many cars have been soiled? Containers are for presentation, I get it, but not everyone wants to sit there.The owner is a wonderful person. This is a very profitable DQ - but it's depressing. Look at the StreetView images of it - it's miserable. Broken concrete lining the drive-thru, barely wide enough for a compact car. The property just looks...I don't know, think Moscow 1989.We're all appreciative of the newcomers working at DQ, but those with communications issues shouldn't be manning the registers, IMO. Drive-thru is very slow. This DQ needn't be such a sad place. Parking lot is disorganized, paint is worn off. At least they haven't added a speed bump - a redundancy on PEI.

Atmosphere: 2

Food: 4

Service: 3

The Violator

Staff needs to learn how to handle and count Canadian currency. They make so many mistakes is feels like they're stealing.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Peanut Buster Parfait

Shah Tabin

I really loved the service and I wanna say thankyou to Narinder for providing me an excellent customer service.

Atmosphere: 5

Food: 5

Service: 5

Bhavneet Kaur

The worst customer service we’re received at any of the DQ. All the employees had an attitude and were least interested in helping. We went on Feb 17 at 8:00PM. All the employees on shift need some training in how to treat people and how to service customers with their questions!WORST EXPERIENCE EVER!!!!

Logan macdonald

Honestly this place is a joke. Waited almost 25 minutes for 1 meal when there was nobody else in line, guys in the back are dancing to music instead of actually making your food. They ruin the entire desire to stay in and eat by blasting Indian music in the kitchen. I’m surprised nothing has been done by now I’ve went twice and it’s the same thing. eat out anywhere else possible.

Atmosphere: 1

Food: 3

Service: 1

Riya Patel

Very bad customer service from them, I ordered a brownie and oreo cupfection through drive thru, and the brownie was not heated when I went back telling them they said they do not heat up the brownie it’s upon request but I’ve been having this same thing from the past one year and I’ve always got the brownie heated, when I told them they said you have to tell us on the screen but they did not bother to accept their mistake, they should have at least asked on the screen if I want it heated or not plus they telling me to return to the screen and reorder like come on this service is the worst please improve on this and train your employees properly at least to accept their mistake once rather than showing attitude to customers

Atmosphere: 1

Food: 1

Service: 1

Steven Marchbank

Had a great experience at Daily Queen Charlottetown! Car broke down in parking lot. Frank (owner) himself contacted a towing company and treated my grandkids to an ice cream and he was kind enough to even drive us home! The grandkids had an unforgettable experience! It is nice to know that there are still good people in this world!(Posting for my mother)Granny Anne

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard, Chicken Strips

lauren lee

It took FOREVER!! My mother & I were then told it was $24 bucks for a hamburger. A $3 wrap and a small Sunday??..and the person working thought we were the crazy ones for telling her that was not the correct price..

Atmosphere: 3

Food: 2

Service: 1

Hailey Coleman

We brought our nieces and nephews the other day and had the best experience. Great food, timely manner, super clean and they were all soo friendly! Haven’t had that great at a fast food spot maybe ever??? Above and beyond we all loved it!

Atmosphere: 5

Food: 5

Service: 5

Gurpal Saini

I went to dairy queen drive thru today around 2am and was addressed by this Indian girl who really needs to know that she was so marvellous at her service, different from all the other indian girls.She greeted me so well and that caught my attention because she was different from all the other indian girls and had her own way of working which was really kind and impressive.Thankyou for being so kind and nice. You made my day ??

Food: 5

Service: 5

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