Les heures d'ouverture affichées ne sont pas les bonnes, j'ai commandé en ligne via le site web et quand je suis passé ramasser ma commande le resto était fermé! quand j'en ai parlé au staff le lendemain on m'a répondu qu'ils n'étaient pas capable de modifier les heures sur internet et on se foutait pas mal que je me sois déplacée pour rien la veille.
Atmosphere: 3
Food: 3
Service: 1
Jean-Philippe Desormiers
I ordered online for a pickup (paid) and to my surprise, after 30 minutes of traveling, the restaurant is closed!!No communication on the website, on Facebook or on the door… Desert… big problem. Close for real or get your business together.
Service: 1
Eric Moreau
REALLY to avoid!! The customer is not welcome, very disrespectful employees.
Gerrard Leach
Smoothie wasn't completely blended, we weren't provided a straw, and had a piece of a broken blender in it.Fries were very mushy, wasn't provided a fork.One new Staff member was unilingual (French) and unable to assist.No English menu's, told to go online.Second staff member who was training the first, was not happy, but did refund us for the smoothie.Finally, the food took an extremely long time to comeVegetarian options: Whole place is vegetarian and we're able to customize the menu.
Atmosphere: 4
Food: 2
Service: 1
j.j.j
I am generous in putting one star, worst customer service experienced this Wednesday, December 6, we went to eat for dinner, as soon as we entered we could see in their faces that they were not happy that we were there, we went see when the restaurant closed and it was at 8 p.m., it was 7:30 p.m., we asked if it was okay to order and eat here, and the answer was yes, at the same time another couple arrived and we been served and eating there, 8 p.m. sharp arrives and they come to see us at our table and tell us: it's 8 a.m. so that's when you're ready, SCUSE ME but we took the trouble to ask if we could eat here, Can we finish our plate at $30 each? get up, throw our plates in the complete darkness, nice way of telling us in good Quebecois to: decriss, and the other little couple grabs with their vegan burguer at -20 outside, in short never could,
Atmosphere: 1
Food: 1
Service: 1
Isabelle Gagnon
I'm a fan of vegan, but I was frankly disappointed. The tables were dirty and no one came to clean them, even though we asked and the restaurant was empty. We were served a children's meal although we never ordered that and there were 5 adults. The meals were cold and we were asked to reheat one and were told that it was not possible, we had to insist. We felt no desire from the 2 young waitresses there to serve us well. It's very ordinary.
Atmosphere: 1
Food: 1
Service: 1
Monique Tremblay
Super expensive. Burger shiitake have no taste anymore. I get more deception every time in the last years. Last time there.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich V
Martin Laforest
Bad delivery service… got half of the order and didn’t get a refund from DoorDash or Copper Branch…
Christopher G.
Absolutely disgusting. They are ruining the franchise. First time I go to this location. I was shocked we threw out over 60$ worth of food. Not to mention that half the menu wasn’t available. Son had poutine, I would not allow him to eat it. He was starving and complaining the salt was burning his lips! Potatoes were RAW and sauce was literally liquid salt.
Really would give this company a miss. Ordered breakfast, forgot part of the order, rest of the order was cold, incredibly salty and burnt. Had to remind the waitress of the drinks order, to be told that they they had no tea left!! Given the coldness of the 'hot' breakfast and burnt product, requested the money back - which they refused. And we wondered why the restaurant was empty!!
Chrissy Lamontagne
6 /8/23 Commandés toast avocat payés le prix sur le menu SAUF qu'ils ont supprimés les mungos pas piments non plus, pas huile dolive. Qd dis pensant cetait 1 erreur repondu on en met pus menu a changé
Margarita
This is my favourite vegan spot!The personnel are very polite and always seem to be trying their best at satisfying their customers.I can see they get a lot of negative reviews, but give them a break! Customer service isn’t easy.A lot of the complaints they receive are out of their control.Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Poutine
Booge
Cold boring atmosphere!Terrible service!Not enough ingredients in all bowls and always have to ask them why did you not add sesame seeds as on picture?And to be judged by the amount of napkins we took 6 for three people (not that I had to explain….)To the employees……….Smile you are not handicap or stuck in a wheel chair
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bol G
594ttc
There were great vegan options. The service was pleasant. There was a lot of choice. It is more of a fast food place. Something to eat on the go, even though I did sit down to eat (this was an option).
If you look at my pictures, I state my review.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Falafel Wrap
Les heures d'ouverture affichées ne sont pas les bonnes, j'ai commandé en ligne via le site web et quand je suis passé ramasser ma commande le resto était fermé! quand j'en ai parlé au staff le lendemain on m'a répondu qu'ils n'étaient pas capable de modifier les heures sur internet et on se foutait pas mal que je me sois déplacée pour rien la veille.
Atmosphere: 3
Food: 3
Service: 1
I ordered online for a pickup (paid) and to my surprise, after 30 minutes of traveling, the restaurant is closed!!No communication on the website, on Facebook or on the door… Desert… big problem. Close for real or get your business together.
Service: 1
REALLY to avoid!! The customer is not welcome, very disrespectful employees.
Smoothie wasn't completely blended, we weren't provided a straw, and had a piece of a broken blender in it.Fries were very mushy, wasn't provided a fork.One new Staff member was unilingual (French) and unable to assist.No English menu's, told to go online.Second staff member who was training the first, was not happy, but did refund us for the smoothie.Finally, the food took an extremely long time to comeVegetarian options: Whole place is vegetarian and we're able to customize the menu.
Atmosphere: 4
Food: 2
Service: 1
I am generous in putting one star, worst customer service experienced this Wednesday, December 6, we went to eat for dinner, as soon as we entered we could see in their faces that they were not happy that we were there, we went see when the restaurant closed and it was at 8 p.m., it was 7:30 p.m., we asked if it was okay to order and eat here, and the answer was yes, at the same time another couple arrived and we been served and eating there, 8 p.m. sharp arrives and they come to see us at our table and tell us: it's 8 a.m. so that's when you're ready, SCUSE ME but we took the trouble to ask if we could eat here, Can we finish our plate at $30 each? get up, throw our plates in the complete darkness, nice way of telling us in good Quebecois to: decriss, and the other little couple grabs with their vegan burguer at -20 outside, in short never could,
Atmosphere: 1
Food: 1
Service: 1
I'm a fan of vegan, but I was frankly disappointed. The tables were dirty and no one came to clean them, even though we asked and the restaurant was empty. We were served a children's meal although we never ordered that and there were 5 adults. The meals were cold and we were asked to reheat one and were told that it was not possible, we had to insist. We felt no desire from the 2 young waitresses there to serve us well. It's very ordinary.
Atmosphere: 1
Food: 1
Service: 1
Super expensive. Burger shiitake have no taste anymore. I get more deception every time in the last years. Last time there.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich V
Bad delivery service… got half of the order and didn’t get a refund from DoorDash or Copper Branch…
Absolutely disgusting. They are ruining the franchise. First time I go to this location. I was shocked we threw out over 60$ worth of food. Not to mention that half the menu wasn’t available. Son had poutine, I would not allow him to eat it. He was starving and complaining the salt was burning his lips! Potatoes were RAW and sauce was literally liquid salt.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Really would give this company a miss. Ordered breakfast, forgot part of the order, rest of the order was cold, incredibly salty and burnt. Had to remind the waitress of the drinks order, to be told that they they had no tea left!! Given the coldness of the 'hot' breakfast and burnt product, requested the money back - which they refused. And we wondered why the restaurant was empty!!
6 /8/23 Commandés toast avocat payés le prix sur le menu SAUF qu'ils ont supprimés les mungos pas piments non plus, pas huile dolive. Qd dis pensant cetait 1 erreur repondu on en met pus menu a changé
This is my favourite vegan spot!The personnel are very polite and always seem to be trying their best at satisfying their customers.I can see they get a lot of negative reviews, but give them a break! Customer service isn’t easy.A lot of the complaints they receive are out of their control.Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Poutine
Cold boring atmosphere!Terrible service!Not enough ingredients in all bowls and always have to ask them why did you not add sesame seeds as on picture?And to be judged by the amount of napkins we took 6 for three people (not that I had to explain….)To the employees……….Smile you are not handicap or stuck in a wheel chair
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bol G
There were great vegan options. The service was pleasant. There was a lot of choice. It is more of a fast food place. Something to eat on the go, even though I did sit down to eat (this was an option).