When the cook is not able to cook a 1 cheese omelette you know you won't go back another time.
Atmosphere: 4
Food: 1
Service: 4
KerMas
Amazing food at an affordable price, little wait during the week, friendly service from smiling waitresses who are always ready to help. In short, I will come back, you can be sure of that!
Atmosphere: 5
Food: 4
Service: 5
Mario Geoffroy
Quick and
Atmosphere: 5
Food: 5
Service: 5
Eric Ouellet
Impeccable service, despite the large crowds, good portion for the price, excellent food, variety on the menu, I will definitely return, well done to the whole team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poêlons BBQ
Nath Beaulne
First time I'm desapointed enough to put a comment here. When asked if I wanted a coffee I said yes please and a glass of water, she brought the coffee no water. I said thank oh you forgot the water she behaved as if she never was never asked. Ok maybe she didn't hear it. She wanted to take our orders I had a slight hesitation she rolled her eyes looked back as if to say I was slowing her down, had the same crapy attitude with my guest. Got our meals I took a brunch it came with no beans no creton very small and thin half of a slice of ham a very well done sausage & bacon. We couldn't see her so one of us went to asked if we could have someone to our table she showed up before we spoke she said ok so beans are missing and said the name of another person that must've forgot I mentioned it being the first time that I had such a bad looking plate. She said ok and walked away. Leaving me with an empty cup of coffee. Some other young lady brought our missing food and kindly offered coffee. Bottom line is a little I'm sorry we'll fix that for you would've been nice. At the end she was there with our bill and I said you know you have a great smile but the passive aggressive behavior and naming the person to blame for the errors is not the greatest way to react and that a simple sorry for this we'll fix that would've made a major difference in how we felted. Her response was I'll google what passive aggressive means thank you. Questionning what the problem was would've been appropriate. I didn't complain about the meat just the missing items. I never write negative reviews but this was really unpleasant.No I wasn't rude I'm in customer service myself. No it wasn't crowded. I've seen that place full and had an amazing service each and every time.We had a hard time getting a second cup of coffee with her.Now my guest said never again...She didn't give her a tip and in return was thrown her bill on the table.I'm usually a big tipper and around the holidays even more, this time I didn't give much.This happened today December 12.2023 at 11h15 Ben & Florentine Granby.Sorry for the long message.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Poêlée a L'Érable
Andrée-Anne Béland
Super nice staff! Excellent food, good quantity for the price. I recommend Ben&Florentine from Granby!
Atmosphere: 5
Food: 5
Service: 5
Gerard Deshaies
I ate very well, the service excellent, smiling waitress we had a pleasant time, thank
Atmosphere: 5
Food: 5
Service: 5
Eric Tetrault
There is always a queue to enter the restaurant, perhaps that means that people
We can't book on weekends, but even after 30 minutes of waiting and several groups of 4 pass before us because there are 6 of us and the hostess doesn't tell us anything. Really disappointed with the customer service. We left before we had a seat...there was no one waiting at the door. In short, we certainly won't go back! There is no shortage of breakfast restaurants in Granby and the surrounding area.
Atmosphere: 1
Service: 1
Lucie Blanchette
Never home againWe paid a bill of $50.30For a cold lunchEggs bacon beans toastWith cold eggs benedictCold capuchinoafter 3 times still coldVery expensive to payFor a cold lunchNever againThanks n
Atmosphere: 1
Food: 1
Service: 1
Stéphanie Marchand
The food was good despite forgetting the custard in the order! The Hollandaise sauce is very thick but good! In short, it’s always better on site but the service is perfect!
Atmosphere: 4
Food: 3
Service: 4
Kayleigh Wade
We are English speakers on vacation in Montreal and stopped by Ben and florentine for breakfast. The staff were lovely and polite to us, finding us English menus and doing their best to accommodate us. This is far different then the expierences weve had at other restaraunts on our treat and we appreciate it immensely. The food was great as well.
Very good, excellent service.
Atmosphere: 4
Food: 4
Service: 5
Yes N...
Atmosphere: 5
Food: 5
Service: 5
When the cook is not able to cook a 1 cheese omelette you know you won't go back another time.
Atmosphere: 4
Food: 1
Service: 4
Amazing food at an affordable price, little wait during the week, friendly service from smiling waitresses who are always ready to help. In short, I will come back, you can be sure of that!
Atmosphere: 5
Food: 4
Service: 5
Quick and
Atmosphere: 5
Food: 5
Service: 5
Impeccable service, despite the large crowds, good portion for the price, excellent food, variety on the menu, I will definitely return, well done to the whole team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poêlons BBQ
First time I'm desapointed enough to put a comment here. When asked if I wanted a coffee I said yes please and a glass of water, she brought the coffee no water. I said thank oh you forgot the water she behaved as if she never was never asked. Ok maybe she didn't hear it. She wanted to take our orders I had a slight hesitation she rolled her eyes looked back as if to say I was slowing her down, had the same crapy attitude with my guest. Got our meals I took a brunch it came with no beans no creton very small and thin half of a slice of ham a very well done sausage & bacon. We couldn't see her so one of us went to asked if we could have someone to our table she showed up before we spoke she said ok so beans are missing and said the name of another person that must've forgot I mentioned it being the first time that I had such a bad looking plate. She said ok and walked away. Leaving me with an empty cup of coffee. Some other young lady brought our missing food and kindly offered coffee. Bottom line is a little I'm sorry we'll fix that for you would've been nice. At the end she was there with our bill and I said you know you have a great smile but the passive aggressive behavior and naming the person to blame for the errors is not the greatest way to react and that a simple sorry for this we'll fix that would've made a major difference in how we felted. Her response was I'll google what passive aggressive means thank you. Questionning what the problem was would've been appropriate. I didn't complain about the meat just the missing items. I never write negative reviews but this was really unpleasant.No I wasn't rude I'm in customer service myself. No it wasn't crowded. I've seen that place full and had an amazing service each and every time.We had a hard time getting a second cup of coffee with her.Now my guest said never again...She didn't give her a tip and in return was thrown her bill on the table.I'm usually a big tipper and around the holidays even more, this time I didn't give much.This happened today December 12.2023 at 11h15 Ben & Florentine Granby.Sorry for the long message.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Poêlée a L'Érable
Super nice staff! Excellent food, good quantity for the price. I recommend Ben&Florentine from Granby!
Atmosphere: 5
Food: 5
Service: 5
I ate very well, the service excellent, smiling waitress we had a pleasant time, thank
Atmosphere: 5
Food: 5
Service: 5
There is always a queue to enter the restaurant, perhaps that means that people
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We can't book on weekends, but even after 30 minutes of waiting and several groups of 4 pass before us because there are 6 of us and the hostess doesn't tell us anything. Really disappointed with the customer service. We left before we had a seat...there was no one waiting at the door. In short, we certainly won't go back! There is no shortage of breakfast restaurants in Granby and the surrounding area.
Atmosphere: 1
Service: 1
Never home againWe paid a bill of $50.30For a cold lunchEggs bacon beans toastWith cold eggs benedictCold capuchinoafter 3 times still coldVery expensive to payFor a cold lunchNever againThanks n
Atmosphere: 1
Food: 1
Service: 1
The food was good despite forgetting the custard in the order! The Hollandaise sauce is very thick but good! In short, it’s always better on site but the service is perfect!
Atmosphere: 4
Food: 3
Service: 4
We are English speakers on vacation in Montreal and stopped by Ben and florentine for breakfast. The staff were lovely and polite to us, finding us English menus and doing their best to accommodate us. This is far different then the expierences weve had at other restaraunts on our treat and we appreciate it immensely. The food was great as well.
Atmosphere: 5
Food: 5
Service: 5
Very good service, and very good breakfast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Po