Tim Hortons

2910 Rue Lucien-L'allier, Laval
(450) 681-1244

Recent Reviews

Carole Bolduc

I have points to redeem... For donuts I chose. The first clerk can't do it. She's asking for help! That's great. The manager is unable to complete the transaction. After 15-20 minutes, he doesn't know what to do, he wants me to pay in money instead of taking my points, he tells me that another time, it will surely work ?... Finally, he leaves me 2 free donuts, I leave with 3 donuts instead of 5... ?. He has no solutions, no one to refer to... Another experience with Tim that leaves me perplexed...

Atmosphere: 3

Food: 5

Service: 3

Aram Doramajian

No one there spoked English . It took to long to get my order and they gave the wrong stuff . Horrible customer service.Hire some English speaking people. YOU ARE IN CANADA!!! SPEAK ENGLISH

Atmosphere: 1

Service: 2

Amélia Bistodeau-Gagnon

I understand prioritizing drive-thru service, but at some point you have to serve customers inside as well. I left to give my money elsewhere because it took so

Service: 1

Ivan Petrovic

We ordered grilled bath, we received charred at the drive-

Service: 1

Martin Meunier

Drive-thru service constantly closed and the head employee does not respect the opening hours and constantly blames the lack of employees. Customers find themselves face to face with a barred door after 5 o'clock in the morning.

Nadim Chakar

Horrible place! Don't ever go there!!!! SLOW!!!!!!!FOOD IS COLD!!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Robert Robillard

I stopped there around 2 1/2 hours in the afternoon, I ordered a tim morning with breakfast potatoes and a coffee, I arrived at the counter and told myself that they were good, well I asked for a roast sandwich beef there is none, I ask for a ham sandwich there are none no, the only thing that could make me beggel cream cheese, so I took that, it was not edible, in addition in not what language that was talking about it and almost didn't understand what I was saying to him, Nothing to eat in the restaurant I've never seen that, someone even told me that there was coffee because I insisted that offered me beggel that was not edible, a restaurant where you couldn't eat it wasn't strong, or they didn't like to work

John Louvik

The taste of this tim's iced cappuccino is just awful compared to other tim's standards. And it's always the same, the first times I said to myself well maybe it's a mistake and they did it wrong but no there's a problem somewhere

Mike Touzin Van De Walle

Wait 30 minutes for two coffees, two bagels.... And as a bonus $8.80 for a few things that I didn't buy!Tim Hortons' service offering is getting worse and worse!

Gabriel Cormier

Certainly the worst Tim Hortons in the country.The service is non-existent since the 1.5 employees on site are completely overwhelmed and inexperienced.Without exaggeration, around 20 minutes I was served a simple coffee.Very busy drive-thru but threw the only one inside waiting to be served

Pat O

8:30 am and the dirtiest Tim Hortons I have been toGarbages over flowing , Kitchen dirty , bathrooms are not clean over all bad experience

Dana Al Rifai

Coffee was good however donghuts looked bland and old, I didn't want to even try any. Service was fast though.

Atmosphere: 1

Food: 3

Service: 3

Business Inspecteur

Another timeThey need to add new items to the menuIt sarts to be so

Atmosphere: 4

Food: 4

Service: 4

Derick Johnson

Ordered from the drive through. I had to talk really loud after I kept repeating myself and my order she couldn’t understand me.Finally she understands the order and they drown my sandwich with ranch sauce on purpose. I never seen a sandwich with so much sauce. The owner has clowns for workers that’s gonna kill his business.I almost have a 1 star luckily the employee offered a cookie on the house cause they claim they are sorry so whatever I gave it an extra star just for the gesture and they refunded my money back after having to go back in

Atmosphere: 1

Food: 1

Service: 2

Guillaume Issa

What can we say about Canada's favorite coffee and donut place.Only the wait time can be an issue from too much volume or lack of staff.

Atmosphere: 4

Food: 5

Service: 4

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