once u try one of their samples, there’s nothing stopping u from buying a pretzel. it’s so addictive and yummy!
Guide on the Go
New staff is rude.
Atmosphere: 3
Food: 4
Service: 1
Kayiah S
Delicious pretzels baked on the spot. I tried the cinnamon sugar and it was amazing! Super easy to access since it's close to the main entrance of the mall. I will definitely go back.
Food: 5
Curren Dewan
The girl working at the counter did not skimp on the Parmesan on my hot dog bites! Get her a medal.
Atmosphere: 5
Food: 5
Service: 5
Mimi food is good
Yummmm
CarcPazu
Their salt and butter pretzel are excellent. I go there about 8 times a year and never had a problem withe staff, the freshness and overall quality. Minor thing, my daughter and I love to get a slush with our pretzel in summer and to our experience, the slush machine doesn't work half of the time. So we just pick up the slosh at the dep on the way there and just buy the pretzels, their loss. I would probably return every week if it was a few dollars cheaper, this feels like a bit of a luxury treat. That being said, their salt & butter pretzels are very excellent.
Atmosphere: 2
Food: 5
Service: 4
Edmonde N (Eddy)
Les caissières son patientes et très chaleureuses
Grigor Saakov
Very good pretzels. They have all kinds of them.
Myrna Christensen
Picked up a carmel pretzel as a treat for myself!!
Emma Zhang
The most terrible store ever …. No matter how many you buy , you can give not get 3 bags …. They never care how kids shared !!!!!!!!
December 2021 Update: There was one employee with his phone on the counter and no mask. One of them was trying to tell the customers to wait on the side with no mask on. He should have put his mask on and it was not okay to that. If that employee is not there I will pass by if he is there I will not. He is not respecting himself and others. That employer should not be there.Official review: Mr. Pretzels Pointe-Claire is a decent pretzel place. Customer service here is not the the greatest but I hope they improve the managing and employee need to be better and happier.The only issue is some items may not be available right away and you need to wait to get them. It could take anywhere from 3-20 minute wait times on which foods you want.For me, I just come here for the Pretzels. I really love their Napolitano, Toscana and Parmesan pretzels.You can get their sweet options as well and other pretzels they have on the menu like a hotdog pretzel nd cinnamon bites.Hoping to try their hot dog and cinnamon bites in the near future at this location.You may get their pretzels Hot or Cold since they might not be available or just sitting in the rack in front of you. If you get the pretzels when they are out of the oven they are definitely worth it.A great place to get a snack for me and I will pass by from time to time.
Julia Cardoso
I went to this Fairview location and WOW what an experience, this was life changing!!! Super nice ladies running the place, made me believe in humanity again. Best pretzels in the world and i've been to Germany !!! I love mr. pretzels :)
Golden House Renovations Inc
Delicious snake!
Wissal Laetitia
The lady was rude and gave me old pretzels when i complained she said you have to understand this is bread hhhh excuse me i never see bread in my life so ridiculous when you treat people who has been clients since your existence like IGNORANT never back again
OFIQ Canada
The pretzels are fresh made and served with different toppings. Our fave are the classic parmesans or sugar topping. Fast and friendly service.
once u try one of their samples, there’s nothing stopping u from buying a pretzel. it’s so addictive and yummy!
New staff is rude.
Atmosphere: 3
Food: 4
Service: 1
Delicious pretzels baked on the spot. I tried the cinnamon sugar and it was amazing! Super easy to access since it's close to the main entrance of the mall. I will definitely go back.
Food: 5
The girl working at the counter did not skimp on the Parmesan on my hot dog bites! Get her a medal.
Atmosphere: 5
Food: 5
Service: 5
Yummmm
Their salt and butter pretzel are excellent. I go there about 8 times a year and never had a problem withe staff, the freshness and overall quality. Minor thing, my daughter and I love to get a slush with our pretzel in summer and to our experience, the slush machine doesn't work half of the time. So we just pick up the slosh at the dep on the way there and just buy the pretzels, their loss. I would probably return every week if it was a few dollars cheaper, this feels like a bit of a luxury treat. That being said, their salt & butter pretzels are very excellent.
Atmosphere: 2
Food: 5
Service: 4
Les caissières son patientes et très chaleureuses
Very good pretzels. They have all kinds of them.
Picked up a carmel pretzel as a treat for myself!!
The most terrible store ever …. No matter how many you buy , you can give not get 3 bags …. They never care how kids shared !!!!!!!!
Restaurantji Recommends
December 2021 Update: There was one employee with his phone on the counter and no mask. One of them was trying to tell the customers to wait on the side with no mask on. He should have put his mask on and it was not okay to that. If that employee is not there I will pass by if he is there I will not. He is not respecting himself and others. That employer should not be there.Official review: Mr. Pretzels Pointe-Claire is a decent pretzel place. Customer service here is not the the greatest but I hope they improve the managing and employee need to be better and happier.The only issue is some items may not be available right away and you need to wait to get them. It could take anywhere from 3-20 minute wait times on which foods you want.For me, I just come here for the Pretzels. I really love their Napolitano, Toscana and Parmesan pretzels.You can get their sweet options as well and other pretzels they have on the menu like a hotdog pretzel nd cinnamon bites.Hoping to try their hot dog and cinnamon bites in the near future at this location.You may get their pretzels Hot or Cold since they might not be available or just sitting in the rack in front of you. If you get the pretzels when they are out of the oven they are definitely worth it.A great place to get a snack for me and I will pass by from time to time.
I went to this Fairview location and WOW what an experience, this was life changing!!! Super nice ladies running the place, made me believe in humanity again. Best pretzels in the world and i've been to Germany !!! I love mr. pretzels :)
Delicious snake!
The lady was rude and gave me old pretzels when i complained she said you have to understand this is bread hhhh excuse me i never see bread in my life so ridiculous when you treat people who has been clients since your existence like IGNORANT never back again
The pretzels are fresh made and served with different toppings. Our fave are the classic parmesans or sugar topping. Fast and friendly service.