Went to the location on a non busy night… There was a lady at the there’s that was doing paperwork for her to leave her shift. I told her my order which was a meat lovers pizza and also a pepperoni New York style pizza. She didn’t tells me that she’s not logged in so another person will have to take my order. Fine, the lady comes up I tell her my order and handed her my phone with the details of what I want I also added wings while helping her colleague out with paperwork and she told me it would be ready in 10 minutes. So I sat in the car waiting on my order & the employee was nice enough to bring the food to my car. So me then driving back to work when I get back to work and they open the boxes there was no pepperoni on the pizza all cheese. Then I was like no stop playing with me, I know what I order. And behold it was a cheese pizza. So I then proceed to call Papa John’s to let them know mistake they made. Which was a customer service hotline where he transfer me to the store, as I proceeds to let her know what happened she told me no it was cheese I told her no it’s a pepperoni pizza it clearly says pepperoni she said whether that was not what I seen extra cheese. I said no I see on my app it said “add extra cheese but the toppings say pepperoni. She then goes to tell me she has to speak to the manager and then she comes back to the phone and say my manager say we cannot remake that pizza sorry . I then proceeded to tell her you made a mistake why couldn’t you fix it she said no I did not and I said you didn’t confirm the order with me before you placed it or showed me my pizza before I left so there’s something terribly wrong & you didn’t fulfill your job duties. Say yes sir but my manager said we can’t do the refund and we cannot remake it! I then told her I’m on my up there to speak to the manager. When I get there I asked to speak to the manager she comes up to the counter saying sorry we can’t remake and that wasn’t the same thing she saw so now we arguing back and forth until some rude man came up saying give a refund and get out. Left with no pizza….. poor service
Atmosphere: 1
Food: 2
Service: 1
Dustin Barbour
Satisfactory, quick service.
Crystal Valentine
I love Papa John's. The food is always perfect. The staff is friendly. It's not far from where I work, either. Perfect for lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1-Topping Pizza, The Meats Pizza, Specialty Pizza
Sylvester Pate (Trei)
Great tasting food!
Atmosphere: 4
Food: 5
Service: 4
John J
Ordered a pepperoni pizza with extra pepperoni. Label on box is correct. Pizza inside is Italian sausage. The cost with delivery fees is too high to not get what you ordered.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: 1-Topping Pizza
Geoffrey Montgomery
It is the best pizza in Lugoff!!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: The Works Pizza, Parmesan & Garlic Bread Sticks, Specialty Pizza
Norma Aveyard
Great first experience!
Atmosphere: 5
Food: 5
Service: 5
Norma Thomas
Great first
Atmosphere: 5
Food: 5
Service: 5
Barbera Crocker
We always buy the vegetable pizza ,original crust with extra mushrooms and anchovies on the side. Barbecue wings and their double chocolate chip brownies !
Given my order was a delivery order. My pizza was hard, my chicken wasn’t tossed in sauce it was drizzled and it wasn’t well down. I requested parm and crushed pepper and received neither. Second time I’ve ordered from this location and last time my entire order was wrong. Do better folks.
Food: 1
Service: 1
Timothy Higgins
Good place to go. Eat there sometimes. Nothing like papa John's pizza.
Miss. M
Their pizza and a two-liter drink were $26.00. We could have gone down the road a bit to Little Ceasars in Lugoff and bought three of the same-size pizzas, a two-liter drink, and dessert for that amount. Nowadays every penny counts.
Atmosphere: 3
Food: 4
Service: 4
M K
Consistently good pizza and friendly staff. We've never had an issue.
Went to the location on a non busy night… There was a lady at the there’s that was doing paperwork for her to leave her shift. I told her my order which was a meat lovers pizza and also a pepperoni New York style pizza. She didn’t tells me that she’s not logged in so another person will have to take my order. Fine, the lady comes up I tell her my order and handed her my phone with the details of what I want I also added wings while helping her colleague out with paperwork and she told me it would be ready in 10 minutes. So I sat in the car waiting on my order & the employee was nice enough to bring the food to my car. So me then driving back to work when I get back to work and they open the boxes there was no pepperoni on the pizza all cheese. Then I was like no stop playing with me, I know what I order. And behold it was a cheese pizza. So I then proceed to call Papa John’s to let them know mistake they made. Which was a customer service hotline where he transfer me to the store, as I proceeds to let her know what happened she told me no it was cheese I told her no it’s a pepperoni pizza it clearly says pepperoni she said whether that was not what I seen extra cheese. I said no I see on my app it said “add extra cheese but the toppings say pepperoni. She then goes to tell me she has to speak to the manager and then she comes back to the phone and say my manager say we cannot remake that pizza sorry . I then proceeded to tell her you made a mistake why couldn’t you fix it she said no I did not and I said you didn’t confirm the order with me before you placed it or showed me my pizza before I left so there’s something terribly wrong & you didn’t fulfill your job duties. Say yes sir but my manager said we can’t do the refund and we cannot remake it! I then told her I’m on my up there to speak to the manager. When I get there I asked to speak to the manager she comes up to the counter saying sorry we can’t remake and that wasn’t the same thing she saw so now we arguing back and forth until some rude man came up saying give a refund and get out. Left with no pizza….. poor service
Atmosphere: 1
Food: 2
Service: 1
Satisfactory, quick service.
I love Papa John's. The food is always perfect. The staff is friendly. It's not far from where I work, either. Perfect for lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1-Topping Pizza, The Meats Pizza, Specialty Pizza
Great tasting food!
Atmosphere: 4
Food: 5
Service: 4
Ordered a pepperoni pizza with extra pepperoni. Label on box is correct. Pizza inside is Italian sausage. The cost with delivery fees is too high to not get what you ordered.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: 1-Topping Pizza
It is the best pizza in Lugoff!!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: The Works Pizza, Parmesan & Garlic Bread Sticks, Specialty Pizza
Great first experience!
Atmosphere: 5
Food: 5
Service: 5
Great first
Atmosphere: 5
Food: 5
Service: 5
We always buy the vegetable pizza ,original crust with extra mushrooms and anchovies on the side. Barbecue wings and their double chocolate chip brownies !
Food: 5
Service: 5
Recommended dishes: Specialty Pizza
Love everything about this papa johns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Specialty Pizza
Restaurantji Recommends
Awesome pizza for sure ?
Atmosphere: 5
Food: 5
Service: 5
Given my order was a delivery order. My pizza was hard, my chicken wasn’t tossed in sauce it was drizzled and it wasn’t well down. I requested parm and crushed pepper and received neither. Second time I’ve ordered from this location and last time my entire order was wrong. Do better folks.
Food: 1
Service: 1
Good place to go. Eat there sometimes. Nothing like papa John's pizza.
Their pizza and a two-liter drink were $26.00. We could have gone down the road a bit to Little Ceasars in Lugoff and bought three of the same-size pizzas, a two-liter drink, and dessert for that amount. Nowadays every penny counts.
Atmosphere: 3
Food: 4
Service: 4
Consistently good pizza and friendly staff. We've never had an issue.
Atmosphere: 3
Food: 5
Service: 5