I have tried and tried to like the McDoanlds in Chapin. I’m tired of giving it chance after chance. One day I will say.. it’s the weekend.. probably a different crew.. let’s try it. Nope. Then another time, it’s lunch time on a Monday.. surely they’re turning out fresh burgers and hot fries.. nope.. so many errors it’s hard to keep track. Most recently; soggy, unsalted, undercooked fries. Ordered a six piece nugget with honey. Received honey mustard. Despite clearly stating, honey, sweet one not the mustard one. I’ll take the blame for not looking in the bag and checking I suppose. The time beforeLast I tried to DoorDash a few burgers and nuggets and the order was cancelled by the store. I ordered again a few minutes later but this time ordered a different burger and nuggets and it was okay.. but then it never got delivered. I watched the driver go to store pickup the food and then drive back to a Columbia. No idea why.. just another restaurant in Chapin that is on the do not visit list along with Hardee’s and Bojangles due to poor service. Hopefully they will soon go out of business.
Atmosphere: 3
Food: 2
Service: 2
Joyce Ann
Food and coffee were hot, prepared as ordered. Service via kiosk order system is not desirable! I am old school and appreciate customer service and human beings.
Atmosphere: 4
Food: 5
Service: 4
Inge Ginsburg
Forgot the drink for the Happy Meal.
Food: 5
Service: 4
JON Maloney
This store is run by a bunch of rude, inconsiderate, incompetent people. They couldn't even get a simple doordash order of 4 bigmacs and 3 10 piece nugget orders correct. They sent the order with doordash missing all three nugget orders. When I called them, they refused to fix the problem and told me to contact doordash, then proceeded to hang up on me.Classy people, very classy.A bunch of trained monkeys could do a better job.
Atmosphere: 1
Food: 1
Service: 1
Gretchen Apple
Came by to get 25 Sausage biscuits and they acted like I called in a 5 star ⭐️ catering order rude rude rude too - and NO ONE was even here store not busy - this is what pays thier paychecks and they act like I asking for a FAVOR !! Next time to will go to IRMO way nicer -faster and ever a better price
Stephanie Matthysse
Staff was somewhat friendly. No one comes to the counter to take orders; all orders are done by kiosk. Food is the standard McDonald's food. Restaurant was clean and appears to have been upgraded recently.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac
Stephen Sexton
Don't order doordash from here order was placed 15 minutes ago on the Dasher and they didn't even start the order until I showed
Food is getting too expensive. Can eat at some resteraunts
Atmosphere: 2
Food: 4
Service: 2
Michael Bloom
How McDonald's stays in business I'll never know.
Atmosphere: 1
Food: 1
Service: 1
Mike Jones
If you've been to 1 Mc Donald's you've been to them
Atmosphere: 5
Food: 5
Service: 5
Dave Clemente
AVOID THIS MCDONALD’S AT ALL COSTS! They have stolen my card information and my wife’s the last two times we went. They all do the same thing “my machine is acting up, I’ll have to run your card up front” and they either take a picture with their phone or write down the information.I brought it up to the General Manager who seemed concerned, but it looks like nothing got done. Unless you want your card used for $100’s of dollars in Door Dash - DO NOT GO HERE!
Waited 20 minutes in the lobby no service
Atmosphere: 1
Food: 1
Service: 1
The more expensive it gets the worse it gets
I have tried and tried to like the McDoanlds in Chapin. I’m tired of giving it chance after chance. One day I will say.. it’s the weekend.. probably a different crew.. let’s try it. Nope. Then another time, it’s lunch time on a Monday.. surely they’re turning out fresh burgers and hot fries.. nope.. so many errors it’s hard to keep track. Most recently; soggy, unsalted, undercooked fries. Ordered a six piece nugget with honey. Received honey mustard. Despite clearly stating, honey, sweet one not the mustard one. I’ll take the blame for not looking in the bag and checking I suppose. The time beforeLast I tried to DoorDash a few burgers and nuggets and the order was cancelled by the store. I ordered again a few minutes later but this time ordered a different burger and nuggets and it was okay.. but then it never got delivered. I watched the driver go to store pickup the food and then drive back to a Columbia. No idea why.. just another restaurant in Chapin that is on the do not visit list along with Hardee’s and Bojangles due to poor service. Hopefully they will soon go out of business.
Atmosphere: 3
Food: 2
Service: 2
Food and coffee were hot, prepared as ordered. Service via kiosk order system is not desirable! I am old school and appreciate customer service and human beings.
Atmosphere: 4
Food: 5
Service: 4
Forgot the drink for the Happy Meal.
Food: 5
Service: 4
This store is run by a bunch of rude, inconsiderate, incompetent people. They couldn't even get a simple doordash order of 4 bigmacs and 3 10 piece nugget orders correct. They sent the order with doordash missing all three nugget orders. When I called them, they refused to fix the problem and told me to contact doordash, then proceeded to hang up on me.Classy people, very classy.A bunch of trained monkeys could do a better job.
Atmosphere: 1
Food: 1
Service: 1
Came by to get 25 Sausage biscuits and they acted like I called in a 5 star ⭐️ catering order rude rude rude too - and NO ONE was even here store not busy - this is what pays thier paychecks and they act like I asking for a FAVOR !! Next time to will go to IRMO way nicer -faster and ever a better price
Staff was somewhat friendly. No one comes to the counter to take orders; all orders are done by kiosk. Food is the standard McDonald's food. Restaurant was clean and appears to have been upgraded recently.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac
Don't order doordash from here order was placed 15 minutes ago on the Dasher and they didn't even start the order until I showed
Service: 1
Breakfast is good, after that you're on your own.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
It is what it is
Food is getting too expensive. Can eat at some resteraunts
Atmosphere: 2
Food: 4
Service: 2
How McDonald's stays in business I'll never know.
Atmosphere: 1
Food: 1
Service: 1
If you've been to 1 Mc Donald's you've been to them
Atmosphere: 5
Food: 5
Service: 5
AVOID THIS MCDONALD’S AT ALL COSTS! They have stolen my card information and my wife’s the last two times we went. They all do the same thing “my machine is acting up, I’ll have to run your card up front” and they either take a picture with their phone or write down the information.I brought it up to the General Manager who seemed concerned, but it looks like nothing got done. Unless you want your card used for $100’s of dollars in Door Dash - DO NOT GO HERE!
Atmosphere: 1
Food: 1
Service: 1