They took over 4K points from me. I spoke to the manager and showed he how I did not use any and she then told me there was nothing she could do about it. Then after spending $70 plus for our food. Once we got home we then found that they didn’t give me 2 of kids meals. After my wife called multiple times and received no answer, I called and left a very detailed message and I have still not received a call back. “Best customer service”, I don’t think so!!
Barry Goodwin
As a 47 year old that’s been eating CFA since I was a kid, this was the first time I was told I couldn’t get my sandwich extra crispy/well done.
Atmosphere: 5
Food: 4
Service: 2
Rebekah Shaaban
I came to this location for lunch after my family member had surgery nearby. One of my Chick-fil-A sandwiches were cut in half. I didn’t notice until I got home and gave it to my child after he got out of school. I called the location, and they said that they remembered putting it in the wrong bag. They offered me a free sandwich coupon to use at any location, since I got less than half of a piece of chicken. I gave her my name and told her that I had the app. A week later, I went to another location to use my free sandwich coupon. It wasn’t on my app. I called back and left a voicemail. No one has called me back. I will not be visiting this one again. I shouldn’t have to call two or three times to get a refund for something that I should have gotten originally. I love Chick-fil-A, and I have never had a bad experience with one until this location. So disappointed.
Atmosphere: 1
Food: 1
Service: 1
Warner Smith
Always on point
Atmosphere: 5
Food: 5
Service: 5
Tammi
Awesome service and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
bradley Brigman
Great food, great staff, and very clean.
Atmosphere: 5
Food: 5
Service: 5
Michael Hardin
Great service and friendly atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Ryan King
I use the Chick-fil-A app, which I would recommend using. It gave me a free lemonade and allowed me to pre-order our food. The pre-order is not so helpful at this location as both drive-thru lines merge into one so you're waiting in the same line as people ordering in line. The line still moves quickly though, they had my order ready for me before I got to the pickup window. Only problem with my order is my chicken nuggets were dry, seemed like nuggets had been sitting for a minute.
I had a fantastic experience and I highly recommend anyone come here especially when you have an employee like Allie, who's smile is contagious, who seeks to brighten your day and goes above and beyond to make your day better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich and Fries, Chicken Nuggets with Fries
It seems 50% of the time that I order from this Chick-fil-A, I don’t receive my fries. How do yall forget fries for a meal ??♀️??♀️
Atmosphere: 5
Food: 5
Service: 3
T
Love this location! Props to their operators!
Atmosphere: 5
Food: 5
Service: 5
Cheryl Pardee
I was having a rough morning and decided to stop by Chick Fil A Ashley Crossing to pick up a quick breakfast. In the drive-through line, I met the nicest gentleman named Dawson. He chatted cheerfully with the customers in the vehicle ahead of me, and even greeted another customer in the opposite drive through line by name. When it was my turn to order, he greeted me with the biggest smile and compliment. Thank you for turning my morning around, Dawson! You are an asset to Chick Fil A!
Atmosphere: 5
Food: 5
Service: 5
Zach Pierce
The chicken sandwich is what it is. Normally really good and juicy.
Atmosphere: 5
Food: 5
Service: 5
Rachel Bench
This Chick-fil-A is the best! The employees are so nice, the food is such good quality, service is great, and it's always so clean. I bring my kids here weekly and they always have a blast. Definitely recommend!
They took over 4K points from me. I spoke to the manager and showed he how I did not use any and she then told me there was nothing she could do about it. Then after spending $70 plus for our food. Once we got home we then found that they didn’t give me 2 of kids meals. After my wife called multiple times and received no answer, I called and left a very detailed message and I have still not received a call back. “Best customer service”, I don’t think so!!
As a 47 year old that’s been eating CFA since I was a kid, this was the first time I was told I couldn’t get my sandwich extra crispy/well done.
Atmosphere: 5
Food: 4
Service: 2
I came to this location for lunch after my family member had surgery nearby. One of my Chick-fil-A sandwiches were cut in half. I didn’t notice until I got home and gave it to my child after he got out of school. I called the location, and they said that they remembered putting it in the wrong bag. They offered me a free sandwich coupon to use at any location, since I got less than half of a piece of chicken. I gave her my name and told her that I had the app. A week later, I went to another location to use my free sandwich coupon. It wasn’t on my app. I called back and left a voicemail. No one has called me back. I will not be visiting this one again. I shouldn’t have to call two or three times to get a refund for something that I should have gotten originally. I love Chick-fil-A, and I have never had a bad experience with one until this location. So disappointed.
Atmosphere: 1
Food: 1
Service: 1
Always on point
Atmosphere: 5
Food: 5
Service: 5
Awesome service and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Great food, great staff, and very clean.
Atmosphere: 5
Food: 5
Service: 5
Great service and friendly atmosphere!
Atmosphere: 5
Food: 5
Service: 5
I use the Chick-fil-A app, which I would recommend using. It gave me a free lemonade and allowed me to pre-order our food. The pre-order is not so helpful at this location as both drive-thru lines merge into one so you're waiting in the same line as people ordering in line. The line still moves quickly though, they had my order ready for me before I got to the pickup window. Only problem with my order is my chicken nuggets were dry, seemed like nuggets had been sitting for a minute.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Sandwich
This place is always on point. Although they did forget my ketchup but it’s very rare that happens.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Sandwich
I had a fantastic experience and I highly recommend anyone come here especially when you have an employee like Allie, who's smile is contagious, who seeks to brighten your day and goes above and beyond to make your day better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich and Fries, Chicken Nuggets with Fries
Restaurantji Recommends
It seems 50% of the time that I order from this Chick-fil-A, I don’t receive my fries. How do yall forget fries for a meal ??♀️??♀️
Atmosphere: 5
Food: 5
Service: 3
Love this location! Props to their operators!
Atmosphere: 5
Food: 5
Service: 5
I was having a rough morning and decided to stop by Chick Fil A Ashley Crossing to pick up a quick breakfast. In the drive-through line, I met the nicest gentleman named Dawson. He chatted cheerfully with the customers in the vehicle ahead of me, and even greeted another customer in the opposite drive through line by name. When it was my turn to order, he greeted me with the biggest smile and compliment. Thank you for turning my morning around, Dawson! You are an asset to Chick Fil A!
Atmosphere: 5
Food: 5
Service: 5
The chicken sandwich is what it is. Normally really good and juicy.
Atmosphere: 5
Food: 5
Service: 5
This Chick-fil-A is the best! The employees are so nice, the food is such good quality, service is great, and it's always so clean. I bring my kids here weekly and they always have a blast. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Minis and Chicken Biscuit, Spicy Chicken Sandwich and Fries, Chick-Fil-A Cool Wrap, Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Grilled Nuggets, Grilled Chicken, Spicy Chicken Sandwich, Sauce, Chicken Nuggets with Fries, Sandwich, Market Salad