Will oiled machine. The whole restaurant was moving with chaotic costumes, but the staff handled the chaos wonderfully. They didn’t miss a beat. Great job. Plus areas were clean. Kids play area seemed clean as well.
Atmosphere: 5
Food: 5
Service: 5
Jimmy Deer
Not sure if ownership or management changed, or both, but the last 3 times I’ve gone to this CFA recently, I’ve not gotten what I should have. No sauce or salad dressing everytime. I’ve been going here for the last 4 years quite regularly and unless they get their act together and get back to what I was used to and what we all demand, I won’t be going back in the future.
Atmosphere: 4
Food: 4
Service: 1
D. W. Leppard
Visiting in Columbia. Vote was for Chick-fil-a takeout. Cashier Abigail was great. Outside area was clean. The smallest bun I have seen yet on a sandwich. And the medium fries definitely fall into the category "Small."
Atmosphere: 5
Food: 4
Service: 5
BBB LATINO
Excelent service.
Atmosphere: 5
Food: 5
Service: 5
Annie Williams
NOW CHICK-FIL-A! What is happening! I ordered via mobile app, 30 grilled chicken nuggets, and 12 original nuggets. An employee came to my window with a bag, but it was for someone else. Shortly, she comes back with my actual order in a bag that was smaller than the one before. So I am like, okay, that looks a little light, but I take it. The bag contains two SUPER small containers, so I am like, there is no way 30 grilled nuggets are in there. The lines are crazy long, so I just leave. Get home. I find ONLY 2 grilled nuggets that are their ACTUAL size. The rest are half cut up pieces. CHECK THE PHOTOS! MANNN, the way I had my mouth watering for some grilled nuggets! I paid $20 for 30 nuggets just to get some half pieces. Y'ALL CHECK YOUR NUGGETS HERE! Chick-Fil-A good don't get me wrong, but I PAID MY DOLLAR, and I expected the QUALITY AND QUANTITY! BUT I will visit another Chick-fil-a to see if they do the same thing. Update PENDING!
Atmosphere: 4
Food: 2
Service: 4
Melisa
Chris Eckert is the store manager. He was so patient and provided excellent customer service which is not seen so much in today's society. I was at the register, ordered, and embarrassed because I left my debit card at work, I asked if I can use my points to purchase my food but I didn't know exactly how to do that along with a line of people behind me. Chris came over and took me to another register and went through the app to allow to me get all my food by using my rewards points. He was glad to help, he smiled, and he was very patient. He definitely deserves to be the store manager and he exemplifies a good example of how people should treat other people!!
Atmosphere: 5
Food: 5
Service: 5
Kayla Ladson
Why advertise salads if you can’t even get salad dressing that’s supposed to come with your meal?Automatically unsatisfying
literally standing here waiting for a large lemonade. waited in line for 10 minutes to avoid drive thru. there is a trainee on the register so they should have another person assisting her with all this traffic. this is the worse chic-fil-a service i’ve ever encountered. by the way- still waiting! unbelievable.
Atmosphere: 1
Service: 1
jarvin jordan
Came in the restaurant at 3 o’clock the table was dirty had to call an associate to come and clean the table. Ordered the number one sandwich was OK. French fries were extra salty. When I told the cashier about the fries, she told me she couldn’t give me any more due to me not saying I didn’t want salt. She acting like I was trying to get a free meal.
Atmosphere: 4
Food: 1
Service: 1
J 2
2nd time in 2 weeks my drive thru order has had missing food items.
Frank Worley-Lopez
Always the best service in the fast food industry and their food is as good if not better than anyone.
Atmosphere: 5
Food: 5
Service: 5
gerry holleran
While Chic Fil A food is delicious I was very bothered to find out that the Veterans discount that I had always received at my home location is not honored at all locations. I would think with this location being so close to Ft Jackson they would want to attract more military personnel. I for one will never eat at this location again. I cannot support a business that does not support our Military.
The chicken straps are awesome.
Atmosphere: 5
Food: 5
Service: 5
Great delivery process. Thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
Will oiled machine. The whole restaurant was moving with chaotic costumes, but the staff handled the chaos wonderfully. They didn’t miss a beat. Great job. Plus areas were clean. Kids play area seemed clean as well.
Atmosphere: 5
Food: 5
Service: 5
Not sure if ownership or management changed, or both, but the last 3 times I’ve gone to this CFA recently, I’ve not gotten what I should have. No sauce or salad dressing everytime. I’ve been going here for the last 4 years quite regularly and unless they get their act together and get back to what I was used to and what we all demand, I won’t be going back in the future.
Atmosphere: 4
Food: 4
Service: 1
Visiting in Columbia. Vote was for Chick-fil-a takeout. Cashier Abigail was great. Outside area was clean. The smallest bun I have seen yet on a sandwich. And the medium fries definitely fall into the category "Small."
Atmosphere: 5
Food: 4
Service: 5
Excelent service.
Atmosphere: 5
Food: 5
Service: 5
NOW CHICK-FIL-A! What is happening! I ordered via mobile app, 30 grilled chicken nuggets, and 12 original nuggets. An employee came to my window with a bag, but it was for someone else. Shortly, she comes back with my actual order in a bag that was smaller than the one before. So I am like, okay, that looks a little light, but I take it. The bag contains two SUPER small containers, so I am like, there is no way 30 grilled nuggets are in there. The lines are crazy long, so I just leave. Get home. I find ONLY 2 grilled nuggets that are their ACTUAL size. The rest are half cut up pieces. CHECK THE PHOTOS! MANNN, the way I had my mouth watering for some grilled nuggets! I paid $20 for 30 nuggets just to get some half pieces. Y'ALL CHECK YOUR NUGGETS HERE! Chick-Fil-A good don't get me wrong, but I PAID MY DOLLAR, and I expected the QUALITY AND QUANTITY! BUT I will visit another Chick-fil-a to see if they do the same thing. Update PENDING!
Atmosphere: 4
Food: 2
Service: 4
Chris Eckert is the store manager. He was so patient and provided excellent customer service which is not seen so much in today's society. I was at the register, ordered, and embarrassed because I left my debit card at work, I asked if I can use my points to purchase my food but I didn't know exactly how to do that along with a line of people behind me. Chris came over and took me to another register and went through the app to allow to me get all my food by using my rewards points. He was glad to help, he smiled, and he was very patient. He definitely deserves to be the store manager and he exemplifies a good example of how people should treat other people!!
Atmosphere: 5
Food: 5
Service: 5
Why advertise salads if you can’t even get salad dressing that’s supposed to come with your meal?Automatically unsatisfying
Drive thru was busy but I got what I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Restaurantji Recommends
literally standing here waiting for a large lemonade. waited in line for 10 minutes to avoid drive thru. there is a trainee on the register so they should have another person assisting her with all this traffic. this is the worse chic-fil-a service i’ve ever encountered. by the way- still waiting! unbelievable.
Atmosphere: 1
Service: 1
Came in the restaurant at 3 o’clock the table was dirty had to call an associate to come and clean the table. Ordered the number one sandwich was OK. French fries were extra salty. When I told the cashier about the fries, she told me she couldn’t give me any more due to me not saying I didn’t want salt. She acting like I was trying to get a free meal.
Atmosphere: 4
Food: 1
Service: 1
2nd time in 2 weeks my drive thru order has had missing food items.
Always the best service in the fast food industry and their food is as good if not better than anyone.
Atmosphere: 5
Food: 5
Service: 5
While Chic Fil A food is delicious I was very bothered to find out that the Veterans discount that I had always received at my home location is not honored at all locations. I would think with this location being so close to Ft Jackson they would want to attract more military personnel. I for one will never eat at this location again. I cannot support a business that does not support our Military.
Recommended dishes: Chick-Fil-A Waffle Potato Fries