Customers` Favorites
Customers` Favorites
“Jackson & Curtis were awesome! I asked for one of Smash Burgers with all the fixings, but hold the bun, as I need to eat Gluten Free. They asked if I would perhaps like it served on some lettuce… and of course I loved discovering they meant a bed of lettuce on which the sauce was a fabulous dressing. I truly appreciated them going out of their way to offer to level it up. Thanks, guys!“
Customers` Favorites
“My go-to local authentic Cuban food fix place! The palomilla steak with sautéed onions bowl and the pulled pork bowl are favorites. Always great service and friendly conversation that makes a difference. Clean and great ambiance for a quick meal. Love that they have delicious specials to look out for. Love this place!“
Customers` Favorites
“I ordered from them and I messed up my order.While I wasn't able to get them in time to change the order, I must commend them on not just the food but on the customer service.I had called back and had to hang up.Sierra, the wonderful human bei g whom answered the phone originally, had to place me on hold. I wound up hanging up as I realized I called the wrong place: well I thought.While I did call the correct location, it was a simple.misunderstanding.What she did next is what every customer service industry she do and learn from Sierra.She not only went back to caller I.D. to call me back, she apologized for the mishap.Fact is, this society has a serious detriment in terms of service and accountability. I can wholeheartedly attest to that wholesome accountability of herself and the unnecessary apologetic attitude from Sierra.Well done. I hope your employer sees the value in your hard work and responsibility as well as accountability.Great job!“
Customers` Favorites
“Hey...my name is Laura and I am an employee at the Simpsonville store. I have worked many places in my life and I have respect and faith in my Tropical Grille family and what we're trying to achieve. In our business employees come and go...and we strive daily to "fix" what's broken. I and my family invite you and your family to give us a second or even third chance to get it right. Looking forward to seeing you.“
Customers` Favorites
“I love their food and their sauces are to die for, I could literally drink them lol. Great place!Parking: Normal parking lot just like any other average restaurant parking lotKid-friendliness: Staff are friendly, quiet environment, nothing inappropriate for kids while we were there.“
Customers` Favorites
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“I came there wit my girlfriend and had came on our first date, and ordered the cuban bowl and TG smash burger, i gotta say it was a very well made meal and my gf said that the cuban bowl was amazing as for my burger crazy good, i especially loved the side of platians i ordered wit “