Just got food from there. Pregnancy craving KFC ALL DAY! MY tenders are COLD AND HARD! Called the location as soon as I got home. Let the person on the phone know that I'm not feeling well bc i haven't eaten. No empathy, simply said that I needed to bring back the food and have my receipt. I wanna cry... TERRIBLE. I'm hungry and frustrated.. sending an email to corporate next.. WHY would they sell this
Atmosphere: 1
Food: 1
Service: 1
David Bridges
Waited over 15 minutes for my order. Not once did anyone come outside to tell me how much longer it would be. Nor did they tell me that I had an extended wait when I ordered. When I finally went inside to ask about my order, the manager got an attitude with me. I had to inform him that without us customers he doesn't have a reason to be open. Most places would compensate you for your wait but not this place. I don't think I will be using this location again in the near future.
Atmosphere: 1
Food: 5
Service: 1
Marsha Going
Biscuits are always hard & tea tastes like water!
Miss V
This KFC might be worst in city. Old food, always out of this and that. A employee once told me they were out of fries because he didn't feel like dropping any.. literally told me. Then I am sad my crust dang near burnt on pot pie.. open it up and first bite I almost gave to my nephew , has a giant bone in it... really? And a second bone .. just throw whole thing away. KFC needs to do better. No sense in calling, the employees always so rude and ghetto. I ain't got time to want to fight over a pot pie or poor service. Just won't go back
Atmosphere: 1
Food: 1
Service: 1
Lana M
This place is Individually owned and they do what they want not what k f c does. I am turning them into corporate. We ordered the 8 peice bucket. They gave us 5 legs and 3 thighs. No white meat. And they don't take KFC coupons. Never going there again they wouldn't answer the phone when we called to tell them h9w disappointing they are.
Michael Hall
Paid for a 3 piece chicken drove away and discovered I only had a 2 piece. The manager was nice and if I could turn around but I was too far away.
Brainus
Ordered a famous bowl for 7 ish dollars and the bowl wasnt even half way filled.
Food: 1
Service: 3
Jaden Smith
Lady made me come inside to get my order…whatever maybe they are busy. No one was inside and she was waiting for me and holding my food. Why couldn't she hand it out the window. Also tried to grab my phone with an attitude because she wanted to make sure the food was mine even tho I showed her the email. The point of online ordering is to be efficient
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Andrew Beason
I would elaborate on the food, service and/or atmosphere, but I sat in the drive through for a literal 25-30 min without service, before being forced to leave due to lunch timing. You might say, "could be a one off thing". I thought the same thing when they failed to take my order around 6 months ago. I'm uncertain if KFC is franchise, but if I were this franchisee, I would either shut down or clean house. Even amongst fast food, the bare minimum is you have your order taken, and the food will always be "fast food quality". Nothing special, but if you can't get even basics down, it is a failed enterprise.
Atmosphere: 1
Food: 1
Service: 1
Parth Patel
Very Rude Employees! I was at drive through and i was just reading their sign while ordering $”20 Fill up box” and i was told “We don’t Have $20 Fill up box” then i was told we have $21.80 Fill up box. Really i was just ordering of course I knew there would be more then 20 i wasn’t trying to get it for $20 .
I just went through the drive thru literally not even a couple a minutes ago to place a order, they greeted me over the intercom, so I told them my order, waited for a good minute or two for a response.. I got nothing so I drove up to the window. When the lady got done fussing at the customer behind me over prices. She looks at me and goes ma’am what did you order, I tried to tell her what I order but before I could even finish she got very nasty with me “saying no ma’am you didn’t, cause I don’t have no order.” So I drove off. Y’all need to keep these nasty people out the drive thru windows because that’s so ridiculous to have such horrible customer services skills and be placed in the drive thru, and have your employees ruin other peoples days because their unhappy with their/life job. I won’t be coming back to this KFC.It’s been 2 weeks since this happened, and I even called their corporate office regarding, and no one has been bothered to reach back out. It’s a shame they protect their horrible employees, and don’t even knowledge their wrong doings. KFC DOES NOT CARE ABOUT THEIR COSTUMERS!!!
Atmosphere: 1
Food: 1
Service: 1
Dasha Dasha
I have ordered thru the kfc app waited a hour and they kept telling my dashers it's because the popeyes. Dont WASTE YOUR
Atmosphere: 1
Food: 1
Service: 1
Rod Goins
I really used to hate coming to this store because of the horrible customer service and disgruntled employees. I decided to give it another chance recently and a manager named Miss B was really nice and professional. I'll start coming back now.
Atmosphere: 5
Food: 5
Service: 5
Melinda Tirado
Haven't been here in a while. Decided to give it another chance because the last time it was lousy.... Guess what? Food is still lousier than ever. Chicken pot pie was DRY DRY DRY... Found 2 pieces of bones in it.. Famous bowl was ok but when we got halfway done there was flakes of the mash potatoes.... Everyone that works there is RATCHET... Their customer service SUCKS.... Mac and cheese was disgusting.... This location should close down....
Atmosphere: 1
Food: 1
Service: 1
Tonia Stone
Service was slower than most fast food places. They had plenty of help it was alot of talking (which is fine if service is a priority). Nobody was in any hurry to get you out of there. Orders taken and filled one at a time which makes for longer wait time. But the staff was very nice and happy. If I were in a hurry it wouldn't be my choice of restaurants.
Just got food from there. Pregnancy craving KFC ALL DAY! MY tenders are COLD AND HARD! Called the location as soon as I got home. Let the person on the phone know that I'm not feeling well bc i haven't eaten. No empathy, simply said that I needed to bring back the food and have my receipt. I wanna cry... TERRIBLE. I'm hungry and frustrated.. sending an email to corporate next.. WHY would they sell this
Atmosphere: 1
Food: 1
Service: 1
Waited over 15 minutes for my order. Not once did anyone come outside to tell me how much longer it would be. Nor did they tell me that I had an extended wait when I ordered. When I finally went inside to ask about my order, the manager got an attitude with me. I had to inform him that without us customers he doesn't have a reason to be open. Most places would compensate you for your wait but not this place. I don't think I will be using this location again in the near future.
Atmosphere: 1
Food: 5
Service: 1
Biscuits are always hard & tea tastes like water!
This KFC might be worst in city. Old food, always out of this and that. A employee once told me they were out of fries because he didn't feel like dropping any.. literally told me. Then I am sad my crust dang near burnt on pot pie.. open it up and first bite I almost gave to my nephew , has a giant bone in it... really? And a second bone .. just throw whole thing away. KFC needs to do better. No sense in calling, the employees always so rude and ghetto. I ain't got time to want to fight over a pot pie or poor service. Just won't go back
Atmosphere: 1
Food: 1
Service: 1
This place is Individually owned and they do what they want not what k f c does. I am turning them into corporate. We ordered the 8 peice bucket. They gave us 5 legs and 3 thighs. No white meat. And they don't take KFC coupons. Never going there again they wouldn't answer the phone when we called to tell them h9w disappointing they are.
Paid for a 3 piece chicken drove away and discovered I only had a 2 piece. The manager was nice and if I could turn around but I was too far away.
Ordered a famous bowl for 7 ish dollars and the bowl wasnt even half way filled.
Food: 1
Service: 3
Lady made me come inside to get my order…whatever maybe they are busy. No one was inside and she was waiting for me and holding my food. Why couldn't she hand it out the window. Also tried to grab my phone with an attitude because she wanted to make sure the food was mine even tho I showed her the email. The point of online ordering is to be efficient
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
I would elaborate on the food, service and/or atmosphere, but I sat in the drive through for a literal 25-30 min without service, before being forced to leave due to lunch timing. You might say, "could be a one off thing". I thought the same thing when they failed to take my order around 6 months ago. I'm uncertain if KFC is franchise, but if I were this franchisee, I would either shut down or clean house. Even amongst fast food, the bare minimum is you have your order taken, and the food will always be "fast food quality". Nothing special, but if you can't get even basics down, it is a failed enterprise.
Atmosphere: 1
Food: 1
Service: 1
Very Rude Employees! I was at drive through and i was just reading their sign while ordering $”20 Fill up box” and i was told “We don’t Have $20 Fill up box” then i was told we have $21.80 Fill up box. Really i was just ordering of course I knew there would be more then 20 i wasn’t trying to get it for $20 .
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I just went through the drive thru literally not even a couple a minutes ago to place a order, they greeted me over the intercom, so I told them my order, waited for a good minute or two for a response.. I got nothing so I drove up to the window. When the lady got done fussing at the customer behind me over prices. She looks at me and goes ma’am what did you order, I tried to tell her what I order but before I could even finish she got very nasty with me “saying no ma’am you didn’t, cause I don’t have no order.” So I drove off. Y’all need to keep these nasty people out the drive thru windows because that’s so ridiculous to have such horrible customer services skills and be placed in the drive thru, and have your employees ruin other peoples days because their unhappy with their/life job. I won’t be coming back to this KFC.It’s been 2 weeks since this happened, and I even called their corporate office regarding, and no one has been bothered to reach back out. It’s a shame they protect their horrible employees, and don’t even knowledge their wrong doings. KFC DOES NOT CARE ABOUT THEIR COSTUMERS!!!
Atmosphere: 1
Food: 1
Service: 1
I have ordered thru the kfc app waited a hour and they kept telling my dashers it's because the popeyes. Dont WASTE YOUR
Atmosphere: 1
Food: 1
Service: 1
I really used to hate coming to this store because of the horrible customer service and disgruntled employees. I decided to give it another chance recently and a manager named Miss B was really nice and professional. I'll start coming back now.
Atmosphere: 5
Food: 5
Service: 5
Haven't been here in a while. Decided to give it another chance because the last time it was lousy.... Guess what? Food is still lousier than ever. Chicken pot pie was DRY DRY DRY... Found 2 pieces of bones in it.. Famous bowl was ok but when we got halfway done there was flakes of the mash potatoes.... Everyone that works there is RATCHET... Their customer service SUCKS.... Mac and cheese was disgusting.... This location should close down....
Atmosphere: 1
Food: 1
Service: 1
Service was slower than most fast food places. They had plenty of help it was alot of talking (which is fine if service is a priority). Nobody was in any hurry to get you out of there. Orders taken and filled one at a time which makes for longer wait time. But the staff was very nice and happy. If I were in a hurry it wouldn't be my choice of restaurants.
Food: 3
Service: 3