Since when did a large frosty come in a small cup??? Complete rip-off!!!
Isetta Coakley
Server was not friendly. Appeared to not want to be at work. Other workers yelled for her to come to register.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dave's Combo
Dustin Stewart
Tell me how is wendys gonna upgrade my meal with fries and nuggets, waste my time making the fries and nuggets I never even ordered, then when they go to hand me my food, they realize they made extra items I never ordered so they waste more of my time to take them back out of my bag and waste them. Are they planning on reheating those nuggets and fries to give to other customers that may or may not show up? Either way that is bad making someone wait longer than they should for a reason thats not their fault then take away from a customer who was inconvenienced by them in the first place.
Atmosphere: 1
Food: 2
Service: 1
abutterson
Not very often you walk into a Wendy’s connected to a gas station and you get 5 star customer service. I am sitting in my car typing this review because this team deserves good recognition! Thank you all for being so kind and serving others with grace
Atmosphere: 4
Food: 5
Service: 5
Rob Blackburn
Terrible location, dirty everything. Even my shoes were sticking to the floor. Wait time was awful 11th in line got me a 17min wait to order.Parking: It's a gas station first the restaurant seems like an afterthought at best.Wheelchair accessibility: Ramped curbing but skinny entry door.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chili, French Fries
Christy Mitchell
Meh. It wasn't bad, but nothing spectacular.
Atmosphere: 4
Food: 3
Service: 4
Tracei Ealey-Beard
I visited this Wendy's on Tuesday afternoon March 12, 2024 to get a small vanilla frosty and upon getting home, I ate 2 spoonfuls of the frosty and it tasted sour, so I tried 1 more spoonful to see if it was just my tastebuds but it still tasted spoiled so I discarded it in the trash and to my Surprise I woke up 5am the following morning with stomach pains, vomiting and constant diarrhea which shortly afterwards led me to urgent care, in which I was diagnosed with food poisoning. It's the 15th of March and I still have diarrhea and no appetite for food because I fear vomiting. I've never had an issue with their frosty in the past so I suggest they clean their machines better and assure customers that their products are fresh. I won't be going there anymore because I haven't had food poisoning in 20 years but it's one of the worst experiences in my life. Wendy's needs to do better.
Katelynn Mason
Drive thru is closed. Rude employees. Food sloppy and thrown together however. And they're out of fries today. Don't waste your time or money here.
Atmosphere: 1
Food: 1
Service: 1
Amanda W
Store was filthy. Walk in to order food and no acknowledgement or anything. Got my food ordered and awaiting for it to get done which mind you it was cold... a young man walked in to order. He literally stood at the register for a good 10 min no acknowledgement, he ended up walking out. There was 4 people fixing food and no one working the register...I also observed two of the young ladies go in the back to play around. This location needs to get it together.
Atmosphere: 1
Food: 2
Service: 1
Dina Lewis
This is the second time in a span of 7 days that I’ve went through the drive thru and waited 10 minutes to pay for my food while I watch a big girl at the window do everything but acknowledge I was there , another 7 min to get the food . Not friendly whatsoever, handed me two UNsweet teas , no straws . Handed me my food bags balled up in her hand . I get fast food may be a little frustrating at times but find a new job if u don’t understand the concept of customer service . The job is what u make it .
They take 1 order every 5 minutes. It is infuriating. The SLOWEST McDonald's that's ever existed.
Atmosphere: 1
Food: 1
Service: 1
David Bridges
Cashier was rude an didn't even acknowledge me for at least 10 minutes.
Atmosphere: 2
Food: 4
Service: 1
Jason R
I was in the blue pickup truck who had to come back around the drive through to get his son's order fixed, around 530pm.The longer haired woman with a ponytail who took my order was really sweet and courteous.The short haired woman who shoved the order in my face was not. When I came back through because my son's order was wrong, the cashier was extremely sweet and apologetic.The short haired woman behind her looked like my existence was an inconvenience on her life.I worked at Wendy's when I was in high school. Acting like you're too good for your job does not make you cute. Nobody is too good to flip burgers, and the vast majority of people would flip burgers if that's what it took to feed their kids.Quit acting like you're too good to work at Wendy's, because you're not. People who work hard in fast food would work hard anywhere. People who are lazy/entitled/mean in fast food would be lazy/entitled/mean anywhere.To the woman who took the order, keep being you, because you're going to do great.
Atmosphere: 1
Food: 3
Service: 1
Dee Penick
On 11/10/23 at 1:55 am I placed a mobile door dash pick up from this location. Worse experience ever. 0/10 would not recommend especially overnight. I get there and the cashier was not helpful. I’m telling her I placed a mobile order she’s like I don’t see it sometimes it takes awhile to come through and I’m telling it said my order is ready. After going back and forth with her I’m guessing the manager on duty names Will was working on the back as if he didn’t hear any of the convo. I explained my situation to him and he basically gives me his butt to kiss. Very unhelpful and dismissive like I wasn’t the customer. All of this just for my order to be sitting on a shelf cold as hell FOR MOBILE ORDERS. If it had a receipt on the bag everything would’ve been fine. I was patient because I knew they had quite a few orders but the way they treated me I’d never spend another penny there. Get out of customer service if servicing the customer is too much for you.
Atmosphere: 1
Food: 1
Service: 1
casey sims
terribly slow and plenty of staff which dont wear gloves. stood at front counter along with 6 other people for 32 minutes waiting to order while watching staff. The young lady assigned to work front counter would take one order and then proceed to stand on back line and chat while glancing at the waiting customers thinking its funny that we are in a rush and not caring. Most wendys I go to have decent service, however this location is not good in any way. Extremely slow with plenty of workers and rude service.
Since when did a large frosty come in a small cup??? Complete rip-off!!!
Server was not friendly. Appeared to not want to be at work. Other workers yelled for her to come to register.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dave's Combo
Tell me how is wendys gonna upgrade my meal with fries and nuggets, waste my time making the fries and nuggets I never even ordered, then when they go to hand me my food, they realize they made extra items I never ordered so they waste more of my time to take them back out of my bag and waste them. Are they planning on reheating those nuggets and fries to give to other customers that may or may not show up? Either way that is bad making someone wait longer than they should for a reason thats not their fault then take away from a customer who was inconvenienced by them in the first place.
Atmosphere: 1
Food: 2
Service: 1
Not very often you walk into a Wendy’s connected to a gas station and you get 5 star customer service. I am sitting in my car typing this review because this team deserves good recognition! Thank you all for being so kind and serving others with grace
Atmosphere: 4
Food: 5
Service: 5
Terrible location, dirty everything. Even my shoes were sticking to the floor. Wait time was awful 11th in line got me a 17min wait to order.Parking: It's a gas station first the restaurant seems like an afterthought at best.Wheelchair accessibility: Ramped curbing but skinny entry door.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chili, French Fries
Meh. It wasn't bad, but nothing spectacular.
Atmosphere: 4
Food: 3
Service: 4
I visited this Wendy's on Tuesday afternoon March 12, 2024 to get a small vanilla frosty and upon getting home, I ate 2 spoonfuls of the frosty and it tasted sour, so I tried 1 more spoonful to see if it was just my tastebuds but it still tasted spoiled so I discarded it in the trash and to my Surprise I woke up 5am the following morning with stomach pains, vomiting and constant diarrhea which shortly afterwards led me to urgent care, in which I was diagnosed with food poisoning. It's the 15th of March and I still have diarrhea and no appetite for food because I fear vomiting. I've never had an issue with their frosty in the past so I suggest they clean their machines better and assure customers that their products are fresh. I won't be going there anymore because I haven't had food poisoning in 20 years but it's one of the worst experiences in my life. Wendy's needs to do better.
Drive thru is closed. Rude employees. Food sloppy and thrown together however. And they're out of fries today. Don't waste your time or money here.
Atmosphere: 1
Food: 1
Service: 1
Store was filthy. Walk in to order food and no acknowledgement or anything. Got my food ordered and awaiting for it to get done which mind you it was cold... a young man walked in to order. He literally stood at the register for a good 10 min no acknowledgement, he ended up walking out. There was 4 people fixing food and no one working the register...I also observed two of the young ladies go in the back to play around. This location needs to get it together.
Atmosphere: 1
Food: 2
Service: 1
This is the second time in a span of 7 days that I’ve went through the drive thru and waited 10 minutes to pay for my food while I watch a big girl at the window do everything but acknowledge I was there , another 7 min to get the food . Not friendly whatsoever, handed me two UNsweet teas , no straws . Handed me my food bags balled up in her hand . I get fast food may be a little frustrating at times but find a new job if u don’t understand the concept of customer service . The job is what u make it .
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
They take 1 order every 5 minutes. It is infuriating. The SLOWEST McDonald's that's ever existed.
Atmosphere: 1
Food: 1
Service: 1
Cashier was rude an didn't even acknowledge me for at least 10 minutes.
Atmosphere: 2
Food: 4
Service: 1
I was in the blue pickup truck who had to come back around the drive through to get his son's order fixed, around 530pm.The longer haired woman with a ponytail who took my order was really sweet and courteous.The short haired woman who shoved the order in my face was not. When I came back through because my son's order was wrong, the cashier was extremely sweet and apologetic.The short haired woman behind her looked like my existence was an inconvenience on her life.I worked at Wendy's when I was in high school. Acting like you're too good for your job does not make you cute. Nobody is too good to flip burgers, and the vast majority of people would flip burgers if that's what it took to feed their kids.Quit acting like you're too good to work at Wendy's, because you're not. People who work hard in fast food would work hard anywhere. People who are lazy/entitled/mean in fast food would be lazy/entitled/mean anywhere.To the woman who took the order, keep being you, because you're going to do great.
Atmosphere: 1
Food: 3
Service: 1
On 11/10/23 at 1:55 am I placed a mobile door dash pick up from this location. Worse experience ever. 0/10 would not recommend especially overnight. I get there and the cashier was not helpful. I’m telling her I placed a mobile order she’s like I don’t see it sometimes it takes awhile to come through and I’m telling it said my order is ready. After going back and forth with her I’m guessing the manager on duty names Will was working on the back as if he didn’t hear any of the convo. I explained my situation to him and he basically gives me his butt to kiss. Very unhelpful and dismissive like I wasn’t the customer. All of this just for my order to be sitting on a shelf cold as hell FOR MOBILE ORDERS. If it had a receipt on the bag everything would’ve been fine. I was patient because I knew they had quite a few orders but the way they treated me I’d never spend another penny there. Get out of customer service if servicing the customer is too much for you.
Atmosphere: 1
Food: 1
Service: 1
terribly slow and plenty of staff which dont wear gloves. stood at front counter along with 6 other people for 32 minutes waiting to order while watching staff. The young lady assigned to work front counter would take one order and then proceed to stand on back line and chat while glancing at the waiting customers thinking its funny that we are in a rush and not caring. Most wendys I go to have decent service, however this location is not good in any way. Extremely slow with plenty of workers and rude service.
Atmosphere: 1
Food: 1
Service: 1