Wingstop

Name: Wingstop
Address: 2303 Augusta Rd, West Columbia, South Carolina, 29169, US
Telephone: (803) 728-0940
Price range: $
Rating: 2.1

$ • Chicken Wings, Vegetarian

Hours:
2303 Augusta Rd, West Columbia
(803) 728-0940

Menu Order Online

About Wingstop

Wingstop is a restaurant known for its chicken wings. The "boneless meal deal" is a popular and affordable choice for families, although one family experienced digestive issues after consuming it, likely due to undercooked or spoiled chicken. The hot honey wings are a favorite among customers, but the consistency can be inconsistent. One day the wings are crispy with a good amount of seasoning, while the next day they may be-n't as crispy, with barely any seasoning and sitting in grease. The fried wings can also be inconsistent, sometimes perfectly fried, other times soggy or not cooked long enough.

The restaurant's cleanliness has been criticized, with complaints about a lack of trash cans in the lobby, leading to trash being left on the counter. The drink station is often messy, and the glass on the door is not cleaned frequently. Customers have reported issues with service, such as long wait times, orders not being called, and staff being too busy chatting or flirting in the kitchen to keep an eye on orders.

Despite these issues, customers continue to visit Wingstop for the hot honey wings, particularly the dry rub seasoning, which is highly praised. However, there have been complaints about orders not being fully prepared and complete, with food left out of bags and condiments such as ranch or blue cheese not being included. Customers have reported difficulty reaching the restaurant by phone to address these issues.

In summary, Wingstop is known for its chicken wings, but customers have reported issues with inconsistent food quality, cleanliness, and service. Despite these challenges, the hot honey wings remain a popular choice among customers, particularly for the dry rub seasoning. However, there have been complaints about orders not being fully prepared and complete, with issues reaching the restaurant by phone to address these concerns.