I want the manager to see this when they get to the store. I tried to call and file a complaint and the supervisor Jayden said the manager wasn't in for the weekend and tried to fix the issue, but I wanted to speak to the person in charge. I am appalled by some of the workers lack of hygiene. I ordered my food and was watching as they made it and saw something drip onto my food. I looked up and couldn't see anything from the ceiling. I looked at the worker and he was sweating into my food. I get the attention of the person helping another worker take another customer's order. She told him to go to the back quickly and when he slammed his hands on the maker turned around more sweat went onto the pizza maker. She apologized and said that they are going to clean off the line and replace my pizza. I was disgusted. This worker was dripping in sweat when there is AC and a fan and had to be told to go clean off. If you are dripping in sweat, you are able to feel it. I accepted the pizza and went home and was telling this to my husband and he said that I need to tell the person in charge. I called the store, and the supervisor Jayden informed me that she can make a solution for me and that the manager isn't in until Monday. She was nice but not who I wanted to talk to. Since I couldn't talk to the manager, I will be handling this myself and I will be posting this review everywhere I can to have this issue resolved. It was utterly repulsive and a serious violation of basic food safety standards. I cannot recommend this Papa Murphy's to anyone. It is imperative that the management takes immediate action to address the severe hygiene issues. The unhygienic conditions and the incident of a worker sweating into the food are unacceptable. I sincerely hope that the necessary steps are taken to improve the overall cleanliness and professionalism of this establishment for the sake of customers.
Barbra O.
I want the manager to see this when they get to the store. I tried to call and file a complaint and the supervisor Jayden said the manager wasn't in for the weekend and tried to fix the issue, but I wanted to speak to the person in charge. I am appalled by some of the workers lack of hygiene.I ordered my food and was watching as they made it and saw something drip onto my food. I looked up and couldn't see anything from the ceiling. I looked at the worker and he was sweating into my food. I get the attention of the person helping another worker take another customer's order. She told him to go to the back quickly and when he slammed his hands on the maker turned around more sweat went onto the pizza maker. She apologized and said that they are going to clean off the line and replace my pizza. I was disgusted. This worker was dripping in sweat when there is AC and a fan and had to be told to go clean off. If you are dripping in sweat, you are able to feel it. I accepted the pizza and went home and was telling this to my husband and he said that I need to tell the person in charge. I called the store, and the supervisor Jayden informed me that she can make a solution for me and that the manager isn't in until Monday. She was nice but not who I wanted to talk to. Since I couldn't talk to the manager, I will be handling this myself and I will be posting this review everywhere I can to have this issue resolved.It was utterly repulsive and a serious violation of basic food safety standards. I cannot recommend this Papa Murphy's to anyone. It is imperative that the management takes immediate action to address the severe hygiene issues. The unhygienic conditions and the incident of a worker sweating into the food are unacceptable. I sincerely hope that the necessary steps are taken to improve the overall cleanliness and professionalism of this establishment for the sake of customers.
Q M.
Sauce unbelievably thin. The Watertown store is not like other towns; I've probably ordered many hundreds of orders and this is easily the most-disappointing order I've ever experienced. I've ordered from the Watertown store before and this did not match prior orders. Either a new trainee or spray bottle is the only explanation Will order takeout from somewhere else next time, definitely not worth $50 for 3 mediocre pizzas. Will order once I return to WA state, never again in Watertown SD
Jackie Thomas (Jax)
Best cookie dough ever!!!
Jax
Best cookie dough ever!!!
wack em
Manager and a staff member were making snide comments and staring at us for no reason i was very polite
Brady Pederson
I picked a pizza up tonight and like always, it was perfect ratio all around. Thanks ladies, ur awesome. So good!
Not happy with our order tonight. They left off 2 ingredients and dumped a scoop full of another right in the middle of one side and didn't spread it around. The prices keep increasing but the attention to detail seems to decrease.
Stacy Lickfelt
Great. No wait
Atmosphere: 4
Food: 5
Service: 4
Troy Reil
Very good deals on Tuesday
Atmosphere: 5
Food: 5
Service: 5
T C
I have updated my review to 5 stars, they must of found the source of the foul taste that lasted for nearly two months. It tastes much better now and has become our favorite pizza again.
Richard Johnston
Pizza is always good. Fast and efficient even when they are busy. Always greated with a smile.
Love take home pizza.
Atmosphere: 4
Food: 5
Service: 5
No chocolate chip cookie dough ?
I want the manager to see this when they get to the store. I tried to call and file a complaint and the supervisor Jayden said the manager wasn't in for the weekend and tried to fix the issue, but I wanted to speak to the person in charge. I am appalled by some of the workers lack of hygiene. I ordered my food and was watching as they made it and saw something drip onto my food. I looked up and couldn't see anything from the ceiling. I looked at the worker and he was sweating into my food. I get the attention of the person helping another worker take another customer's order. She told him to go to the back quickly and when he slammed his hands on the maker turned around more sweat went onto the pizza maker. She apologized and said that they are going to clean off the line and replace my pizza. I was disgusted. This worker was dripping in sweat when there is AC and a fan and had to be told to go clean off. If you are dripping in sweat, you are able to feel it. I accepted the pizza and went home and was telling this to my husband and he said that I need to tell the person in charge. I called the store, and the supervisor Jayden informed me that she can make a solution for me and that the manager isn't in until Monday. She was nice but not who I wanted to talk to. Since I couldn't talk to the manager, I will be handling this myself and I will be posting this review everywhere I can to have this issue resolved. It was utterly repulsive and a serious violation of basic food safety standards. I cannot recommend this Papa Murphy's to anyone. It is imperative that the management takes immediate action to address the severe hygiene issues. The unhygienic conditions and the incident of a worker sweating into the food are unacceptable. I sincerely hope that the necessary steps are taken to improve the overall cleanliness and professionalism of this establishment for the sake of customers.
I want the manager to see this when they get to the store. I tried to call and file a complaint and the supervisor Jayden said the manager wasn't in for the weekend and tried to fix the issue, but I wanted to speak to the person in charge. I am appalled by some of the workers lack of hygiene.I ordered my food and was watching as they made it and saw something drip onto my food. I looked up and couldn't see anything from the ceiling. I looked at the worker and he was sweating into my food. I get the attention of the person helping another worker take another customer's order. She told him to go to the back quickly and when he slammed his hands on the maker turned around more sweat went onto the pizza maker. She apologized and said that they are going to clean off the line and replace my pizza. I was disgusted. This worker was dripping in sweat when there is AC and a fan and had to be told to go clean off. If you are dripping in sweat, you are able to feel it. I accepted the pizza and went home and was telling this to my husband and he said that I need to tell the person in charge. I called the store, and the supervisor Jayden informed me that she can make a solution for me and that the manager isn't in until Monday. She was nice but not who I wanted to talk to. Since I couldn't talk to the manager, I will be handling this myself and I will be posting this review everywhere I can to have this issue resolved.It was utterly repulsive and a serious violation of basic food safety standards. I cannot recommend this Papa Murphy's to anyone. It is imperative that the management takes immediate action to address the severe hygiene issues. The unhygienic conditions and the incident of a worker sweating into the food are unacceptable. I sincerely hope that the necessary steps are taken to improve the overall cleanliness and professionalism of this establishment for the sake of customers.
Sauce unbelievably thin. The Watertown store is not like other towns; I've probably ordered many hundreds of orders and this is easily the most-disappointing order I've ever experienced. I've ordered from the Watertown store before and this did not match prior orders. Either a new trainee or spray bottle is the only explanation Will order takeout from somewhere else next time, definitely not worth $50 for 3 mediocre pizzas. Will order once I return to WA state, never again in Watertown SD
Best cookie dough ever!!!
Best cookie dough ever!!!
Manager and a staff member were making snide comments and staring at us for no reason i was very polite
I picked a pizza up tonight and like always, it was perfect ratio all around. Thanks ladies, ur awesome. So good!
Best pizza we've had since moving to Watertown!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Not happy with our order tonight. They left off 2 ingredients and dumped a scoop full of another right in the middle of one side and didn't spread it around. The prices keep increasing but the attention to detail seems to decrease.
Great. No wait
Atmosphere: 4
Food: 5
Service: 4
Very good deals on Tuesday
Atmosphere: 5
Food: 5
Service: 5
I have updated my review to 5 stars, they must of found the source of the foul taste that lasted for nearly two months. It tastes much better now and has become our favorite pizza again.
Pizza is always good. Fast and efficient even when they are busy. Always greated with a smile.