Food is always top notch, but it’s hard to support a business with the people that work there. Constantly have attitude and are rude to their customers. Worst customer service I’ve ever witnessed. If you don’t want to work there then don’t work there
Atmosphere: 1
Food: 5
Service: 1
sheila payne
Came into the shop to get lunch on my one day a week that I’m in the office. There were three tables that were dirty food all over it napkins etc. no one is in the store while I made my order while I ate my order and I’m done and no one is chilling here the girl that ring me up, sitting on her phone smoking a vape right in front of the coffee station. What is wrong with our world? What is wrong with people where they think they can smoke and be on their phone while at work ridiculous.
Atmosphere: 1
Food: 3
Service: 3
Jim Ferris
If someone asks me "what's your favorite thing for breakfast", my answer is always "A bagel with cream cheese". There is no other story to tell. I'm always on the lookout for a good bagel place. I discovered Bruegger's on a recent trip and decided to give them a try for brekkie.Bruegger's is easy to find and easy to access from Franklin Rd. It's got a nice storefront with some green awnings that came in VERY handy because my first visit was in the pouring rain.The inside is more function-over-form, as there's no real sitting area and it's not very brightly lit. You get the feel they want to do takeout...and takeout only.Inside you order at the counter. Bruegger's has over a dozen types of bagels including, of course, plain, onion, everything, etc. They have a Jalapeño bagel that's topped with cheddar and a few slices of pickled jalapeño. While I really like that style of jalapeño bagel, it makes toasting them a challenge.They also have about ten flavors of cream cheese that are made in Vermont and come in pre-sealed containers. They have some nice flavours (jalapeño! Oh, and plain, veggie, herb & garlic, etc), but all are pre-blended.My visit went smoothly. Less than 5 minutes in and out. The nice lady behind the counter took my order while the gentleman down the line sliced and toasted my bagel. (I prefer my cream cheese on the side so that I can control how much goes on it). They don't have a vast assortment of coffee options. No latte or espresso.The toasted bagel and the cream cheese were good, but I think I've gotten spoiled by visiting local (read that: non-chain) bagel shops. Pre-blended cream cheese has a vastly different look and taste compared to store-blended cream cheese. Bruegger's cream cheese is more than likely mass-produced by elaborate machinery, while a local bagel shop sources the ingredients locally and blends each batch by hand.For being a chain, Bruegger's does a fantastic job of bageling and cream cheesing, so it's really not a complaint but more of an observation.Will I visit Bruegger's on my monthly visits to Brentwood? Absolutely! I still love a bagel and cream cheese for brekkie!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Single Bagel
B MM
These were probabaly some of the worst bagels I've seen outside of a grocery store. Incredibly inconsistent.The posted photos below are of 4 plain bagels. I can't believe they let 2 of these even leave their store.Bonus points for the employees arguing in front of customers.
Atmosphere: 2
Food: 2
Service: 4
Ben Neumann
Ya'll not at all equipped for the demands of quick service food biz. Chaos. Some major adjustments needed here.
RexFlexall
The bagels and sandwiches are the best (Herby Turkey is amazing), but the women working the front make it even better. Sweet Tea (that’s what she does by) is a gem of a worker. Glad there’s a brueggers in Nashville!
Atmosphere: 4
Food: 5
Service: 5
Chelsea F.
I should have listened to the reviewer that said this was the worst bagel ever. I got the three cheese bagel. It was almost stale and had no flavor. Zero. I couldn't taste the cheese at all. To make it worse, a bagel and cream cheese is over $5. Do not go here!
Michael Szakos
Great place for fresh, tasty bagels. They were even open in Thanksgiving to give us some relief from cooking all day.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bagels
IdealSolutionsllc
Bagels are very good! Some older staff members need to be retrained. You can clearly hear them talking smack about customers while they can hear. Very rude this isn’t the first time probably the 10th I have experienced this here. Very unprofessional!
Jesse Manska
Visited the morning of 10/4. We were pretty late getting in and hoped that there was something left. They were sold out of plain for my daughter but the tall older gentleman that was there took care of it. Super nice and super yummy. Excellent service and great sense of humor. This was an awesome experience and a great employee. Thanks so much for taking care of the plain bagel and us! Next time in town will be back.
First time in today one of the BEST sandwiches (farmhouse) I’ve had!! The staff was extremely friendly and helpful also patient as I couldn’t decide what I wanted lol. Will definitely be back! My only complaint is it’s not closer to where I live please put a store in Hermitage Mt Juliet area!!!
Dave T
Awesome eats at Brueggers. Favorite is the pastrami and Swiss on an everything.
Lauren Carr
The team at this location is really wonderful. So, so kind!
John McRee
No longer have a dining room, carry out only
Richard Mastronardo
I Was visiting from out of town and was disappointed that there was no place to sit and eat inside.
Food is always top notch, but it’s hard to support a business with the people that work there. Constantly have attitude and are rude to their customers. Worst customer service I’ve ever witnessed. If you don’t want to work there then don’t work there
Atmosphere: 1
Food: 5
Service: 1
Came into the shop to get lunch on my one day a week that I’m in the office. There were three tables that were dirty food all over it napkins etc. no one is in the store while I made my order while I ate my order and I’m done and no one is chilling here the girl that ring me up, sitting on her phone smoking a vape right in front of the coffee station. What is wrong with our world? What is wrong with people where they think they can smoke and be on their phone while at work ridiculous.
Atmosphere: 1
Food: 3
Service: 3
If someone asks me "what's your favorite thing for breakfast", my answer is always "A bagel with cream cheese". There is no other story to tell. I'm always on the lookout for a good bagel place. I discovered Bruegger's on a recent trip and decided to give them a try for brekkie.Bruegger's is easy to find and easy to access from Franklin Rd. It's got a nice storefront with some green awnings that came in VERY handy because my first visit was in the pouring rain.The inside is more function-over-form, as there's no real sitting area and it's not very brightly lit. You get the feel they want to do takeout...and takeout only.Inside you order at the counter. Bruegger's has over a dozen types of bagels including, of course, plain, onion, everything, etc. They have a Jalapeño bagel that's topped with cheddar and a few slices of pickled jalapeño. While I really like that style of jalapeño bagel, it makes toasting them a challenge.They also have about ten flavors of cream cheese that are made in Vermont and come in pre-sealed containers. They have some nice flavours (jalapeño! Oh, and plain, veggie, herb & garlic, etc), but all are pre-blended.My visit went smoothly. Less than 5 minutes in and out. The nice lady behind the counter took my order while the gentleman down the line sliced and toasted my bagel. (I prefer my cream cheese on the side so that I can control how much goes on it). They don't have a vast assortment of coffee options. No latte or espresso.The toasted bagel and the cream cheese were good, but I think I've gotten spoiled by visiting local (read that: non-chain) bagel shops. Pre-blended cream cheese has a vastly different look and taste compared to store-blended cream cheese. Bruegger's cream cheese is more than likely mass-produced by elaborate machinery, while a local bagel shop sources the ingredients locally and blends each batch by hand.For being a chain, Bruegger's does a fantastic job of bageling and cream cheesing, so it's really not a complaint but more of an observation.Will I visit Bruegger's on my monthly visits to Brentwood? Absolutely! I still love a bagel and cream cheese for brekkie!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Single Bagel
These were probabaly some of the worst bagels I've seen outside of a grocery store. Incredibly inconsistent.The posted photos below are of 4 plain bagels. I can't believe they let 2 of these even leave their store.Bonus points for the employees arguing in front of customers.
Atmosphere: 2
Food: 2
Service: 4
Ya'll not at all equipped for the demands of quick service food biz. Chaos. Some major adjustments needed here.
The bagels and sandwiches are the best (Herby Turkey is amazing), but the women working the front make it even better. Sweet Tea (that’s what she does by) is a gem of a worker. Glad there’s a brueggers in Nashville!
Atmosphere: 4
Food: 5
Service: 5
I should have listened to the reviewer that said this was the worst bagel ever. I got the three cheese bagel. It was almost stale and had no flavor. Zero. I couldn't taste the cheese at all. To make it worse, a bagel and cream cheese is over $5. Do not go here!
Great place for fresh, tasty bagels. They were even open in Thanksgiving to give us some relief from cooking all day.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bagels
Bagels are very good! Some older staff members need to be retrained. You can clearly hear them talking smack about customers while they can hear. Very rude this isn’t the first time probably the 10th I have experienced this here. Very unprofessional!
Visited the morning of 10/4. We were pretty late getting in and hoped that there was something left. They were sold out of plain for my daughter but the tall older gentleman that was there took care of it. Super nice and super yummy. Excellent service and great sense of humor. This was an awesome experience and a great employee. Thanks so much for taking care of the plain bagel and us! Next time in town will be back.
Restaurantji Recommends
First time in today one of the BEST sandwiches (farmhouse) I’ve had!! The staff was extremely friendly and helpful also patient as I couldn’t decide what I wanted lol. Will definitely be back! My only complaint is it’s not closer to where I live please put a store in Hermitage Mt Juliet area!!!
Awesome eats at Brueggers. Favorite is the pastrami and Swiss on an everything.
The team at this location is really wonderful. So, so kind!
No longer have a dining room, carry out only
I Was visiting from out of town and was disappointed that there was no place to sit and eat inside.