Chick-fil-A in Chattanooga

“I would have gave 5 stars. I've been here several times. Had one bad experience with the girl in the drive thru. Didn't get more order right. Placed wrong items after telling her several times. Ended up with two orders.

Other than the one bad experience everybody else has been excellent, food was good. This won't keep me from coming back“

“For a Chick-fil-A, it was pretty slow moving in that drive-through. The employees were good, no complaints about them or the food. I'm not even really complaining about the wait time either, as I've been in much worse. It just seemed like longer than normal and with fewer cars.“

“Limited menu. Only one size fry and drink. Medium. No chicken noodle soup. You fix your own drink. You do not pay at the Chick-fil-a counter. You pay around the corner at the checkout desk. You pay for all food items in the cafeteria at the same checkout desk. Including Subway and Chef's Corner.“

“I want to give a special shout out Abby. She is the face of great customer service!!!!!!! Visited that location 9/20 6:40 ish and had the pleasure of meeting her for the first time. She needs a raise!!! Great personality, understanding, the whole package. Thank you Abby.“

“You’re run of the mill grease pit? You ask sheepishly….Nah, this some sweet honey dew peanut wonderland. Shhhh! ? I respectfully tell you ask you walk through that heavenly court past all the crickels and crackles of the salty neon jaggers of that bricked in and painted paradise. Shhh, I say, and you can hear them pompous peanuts drooling honey hush to the breasties and cloaking ‘em goldenly so just so the juice can frolic upon the buns a bit and lie down like summertime sun down with the quinacridone crimsons and ceruleans, I say that juice jussa lay down with out a care in the world and beyond and would you not believe what a thing they do….when they splice a fat parsnipity pickle all down on the juice and the joists and rejoice! The bun comes muscling over and under all tanned and neat just to tell you, ‘Now I told you boys’ (finishing with that gold tooth grin). And who, how what cut the frenchy fires like wild emotive origami and pretzels them into that mighty box!? Who what where from I don’t care, the Côte d’Or or Colorado or Kalamazoo did a fry get frenched in this divined manner. An call my a dirty dog but I’m goin swimming in some Polly neeshhun and pepper my tongue with that holy moly screwracha“

“The lady who rung me up was a life saver and her kindness will never be forgotten. I was short 2 dollars and only had cash but theu could only take cards. It was so busy and I was so embarrassed. I asked her to take it off and just give me the sandwich, she kindly grabbed my hand and told me not to worry about it. It was exactly what I needed in that moment. A kind face and kind heart for no reason except she was a good person. I will pay it forward. Thank you.“

“Sorry to have to take a star away but twice in two weeks Chick-fil-A disappointed me. Last week's mistake was really no big deal in that they left the cheese off my grilled spicy chicken deluxe. However, today's mistake was not so insignificant. Ordered my grilled spicy chicken deluxe (trying to have as many as I can before they take them off the menu). When I got home low and behold, they were the deep-fried regular chicken sandwich. Was very disappointed at this uncharacteristic mistake by Chick-fil-A. So going forward, will check my order before leaving the drive thru lane.“

“It's a Chic-fil-a! In the mall!!! The last of the restaurants actually in the mall, not on the outskirts.....Food is always good and out to you promptly just like the standalone versions. Service is always with a smile and "my pleasure". Sweet tea will always be my go to with a Number one on a whole wheat bun with Xtra pickles. What do I miss most??? Carrot raisin salad!!!!

Kid-friendliness: Always room for kids

Parking: It's at the mall

Wheelchair accessibility: Easy access, its inside the mall“