The worst service and attitudes I have encountered. We went for chicken and was told it was going to be 25 minutes. How do you not have any of what you sell ready at a fast food facility. The drive-thru attendant was very rude in stating they did not have any chicken ready and how long it would be.
Atmosphere: 1
Food: 4
Service: 1
AWoS 88
They are always out of something whenever you come here. They will take your order, then when you drive around, they will say they don't have it.
Atmosphere: 1
Food: 1
Service: 1
Creighton Johnson
The workers are literally looking at me and will not help me. They have AirPods in and are talking on the phone and laughing. 7 customers have left and they don’t care. They are just looking at people and not helping them
Atmosphere: 1
Food: 2
Service: 1
David Ways
Juiciest chicken I have ever ate! Great service, only coming here if I ever want a chicken sandwich, that i’m gonna love!
You never know the day any one particular person may be having, so when you're kind to a person having a really, really bad day, like us, it can mean the world. Lewis and his team really saved my husbands birthday tonight. I called inquiring about these new special "game day" coupons that another store had turned us away for because they didn't have the right buttons to ring us up for.I called the highway 58 location and Lewis answered. He took my name and # and said he'd call me back after talking to his boss. Five minutes later he said I can do that for you. This was no small order either. 36 pieces of chicken, 9 large sides, & 16 biscuits if I remember correctly.He and his team had the chicken cooking and ready when we got there only having to ask what sides we needed. We were there less than 10 minutes.I want to thank Lewis for his above and beyond approach, his kindness, and not making our order feel like a burden.I have a lot to say about Lewis, but I can't leave the rest of the crew out either. While we waited you could easily see everyone working, doing their job, and clearly communicating.Thank you all for your hard work. $15 an hr became obsolete a decade ago. I hope you all are making more, and if you aren't you surly deserve it.Stay kind ❤️
Atmosphere: 5
Food: 5
Service: 5
Dan Dugan
Skip the wraps. Egg roll sized and rubber chicken chewy. Employee was pleasant.
Atmosphere: 3
Food: 2
Service: 4
Dianne Price
Had to wait 30 minutes for our meal. 1 order of chicken was cold the other order chicken was tough. Employees were not friendly. Waited 20 minutes to tell us they didn't have extra crispy chicken
Atmosphere: 2
Food: 2
Service: 2
Shermany Bowles
This KFC is HORRIBLE. literally always have attitudes and being smart for no reason. When you tell them something is wrong they start cursing like you're the child! i have never went to this kfc and not had a problem, even the managers brush you off and slams the window door in your face! i wish they fire the whole crew and get another one. all them attitudes just for the food to be horrible! please don't go to this KFC!!! especially if you have hungry toddlers in the car.
Gary May
The food was too salty. Christmas Eve.
Food: 1
Service: 3
Human
Waiting for over 20 minutes for an 8 pc dinner.........
The lady that took my order was rude and was rushing me to hurry up and order and was very rude to the boy working the window .. the employee look miserable ? I know I would be working with someone rude and hateful like that lady working night shift tonight Saturday Dec 9 2023
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Pot Pie
Mark Patterson
Food has always been good & service has been good. I hate to say it, but a grin or smile would be nice.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 8 Piece Meal, Fried Chicken
Kevin Sears
The evening dinner rush at any restaurant has the potential to downsize the staff! What was on display at KFC this busy shift was nothing short of greatness in the making. It was soaring up instead of the cliché, trickle down. 1 smile and a 12 piece chicken (nugget) was the activator for this curl! Souls just glowing!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 3 PC Chicken Box, Mac and Cheese, Mashed Potatoes, Gravy
Candace Synaria
Best KFC in Chattanooga. I come to this location at least 3 times a week. Food is cooked to order, so you may have a little wait. I live out Shallowford Rd and Gunbarrel and I travel to this KFC only.
alex edmonds
8:53pm is October 20th l love atmosphere it was very they was well mannered unlike the KFC on 3rd. The staff was very professional and polite in and out with in 5 mins parking lot very clean overall I give y’all whole staff 10/10 keep it guysParking: Plenty
The worst service and attitudes I have encountered. We went for chicken and was told it was going to be 25 minutes. How do you not have any of what you sell ready at a fast food facility. The drive-thru attendant was very rude in stating they did not have any chicken ready and how long it would be.
Atmosphere: 1
Food: 4
Service: 1
They are always out of something whenever you come here. They will take your order, then when you drive around, they will say they don't have it.
Atmosphere: 1
Food: 1
Service: 1
The workers are literally looking at me and will not help me. They have AirPods in and are talking on the phone and laughing. 7 customers have left and they don’t care. They are just looking at people and not helping them
Atmosphere: 1
Food: 2
Service: 1
Juiciest chicken I have ever ate! Great service, only coming here if I ever want a chicken sandwich, that i’m gonna love!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Crispy Colonel Sandwich
You never know the day any one particular person may be having, so when you're kind to a person having a really, really bad day, like us, it can mean the world. Lewis and his team really saved my husbands birthday tonight. I called inquiring about these new special "game day" coupons that another store had turned us away for because they didn't have the right buttons to ring us up for.I called the highway 58 location and Lewis answered. He took my name and # and said he'd call me back after talking to his boss. Five minutes later he said I can do that for you. This was no small order either. 36 pieces of chicken, 9 large sides, & 16 biscuits if I remember correctly.He and his team had the chicken cooking and ready when we got there only having to ask what sides we needed. We were there less than 10 minutes.I want to thank Lewis for his above and beyond approach, his kindness, and not making our order feel like a burden.I have a lot to say about Lewis, but I can't leave the rest of the crew out either. While we waited you could easily see everyone working, doing their job, and clearly communicating.Thank you all for your hard work. $15 an hr became obsolete a decade ago. I hope you all are making more, and if you aren't you surly deserve it.Stay kind ❤️
Atmosphere: 5
Food: 5
Service: 5
Skip the wraps. Egg roll sized and rubber chicken chewy. Employee was pleasant.
Atmosphere: 3
Food: 2
Service: 4
Had to wait 30 minutes for our meal. 1 order of chicken was cold the other order chicken was tough. Employees were not friendly. Waited 20 minutes to tell us they didn't have extra crispy chicken
Atmosphere: 2
Food: 2
Service: 2
This KFC is HORRIBLE. literally always have attitudes and being smart for no reason. When you tell them something is wrong they start cursing like you're the child! i have never went to this kfc and not had a problem, even the managers brush you off and slams the window door in your face! i wish they fire the whole crew and get another one. all them attitudes just for the food to be horrible! please don't go to this KFC!!! especially if you have hungry toddlers in the car.
The food was too salty. Christmas Eve.
Food: 1
Service: 3
Waiting for over 20 minutes for an 8 pc dinner.........
Restaurantji Recommends
The lady that took my order was rude and was rushing me to hurry up and order and was very rude to the boy working the window .. the employee look miserable ? I know I would be working with someone rude and hateful like that lady working night shift tonight Saturday Dec 9 2023
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Pot Pie
Food has always been good & service has been good. I hate to say it, but a grin or smile would be nice.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 8 Piece Meal, Fried Chicken
The evening dinner rush at any restaurant has the potential to downsize the staff! What was on display at KFC this busy shift was nothing short of greatness in the making. It was soaring up instead of the cliché, trickle down. 1 smile and a 12 piece chicken (nugget) was the activator for this curl! Souls just glowing!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 3 PC Chicken Box, Mac and Cheese, Mashed Potatoes, Gravy
Best KFC in Chattanooga. I come to this location at least 3 times a week. Food is cooked to order, so you may have a little wait. I live out Shallowford Rd and Gunbarrel and I travel to this KFC only.
8:53pm is October 20th l love atmosphere it was very they was well mannered unlike the KFC on 3rd. The staff was very professional and polite in and out with in 5 mins parking lot very clean overall I give y’all whole staff 10/10 keep it guysParking: Plenty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes