The coffees were good, and we got through the drive thru quickly
Atmosphere: 5
Food: 5
Service: 5
Ashley Rodgers
I placed a mobile order and watched people walk in and place orders and get mine before me. 30 mins later I finally got my one coffee order. Do better.
G3mert3g
They had a power outage, but handled it very professionally. They were quick and very nice. Great coffee. Great service.Parking: Parking is the only problem this Starbucks has. With the drive through in the way. It is difficult to get a spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Marshmallow Dream Bar, Vanilla Bean Crème Frappuccino Blended Crème, Everything Bagel with Cheese
Nissa Norris
The parking lot can be a nightmare depending on the time you arrive, but everything else about this Starbucks is good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Barker B
We used the app to order ahead. They had a lot of tickets ahead of us, but the staff at this store seemed to be happy and worked well ❤️ together. Everything was perfect. ?
Atmosphere: 5
Food: 5
Service: 5
Ashley Dunn
This is the only Starbucks I go to in Cookeville!!! The service is always wonderful my order has never been wrong. When I do the mobile order it's always ready an waiting on me (take in consideration the hrs an busyness of the day you visit with time to wait) it's always good morning good afternoon an have a good day. Never have a met a sour employee that worked there. Yes they all have days where they are running behind or something hasn't went right with equipment. Their red faced with frustration an heat but always a smile!! I give this team 100!!! My all time favorite coffee place!!
They made an error in telling me something could be made decaf when it couldn't which is no big deal it happens. What really made this starbucks stand above others was they gave me a gift card for my next coffee to make up for the error without me even asking! Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Larnerd
Wow! Miranda, Alexa, all of you (but we don’t know all of your names)- we love you so much!Can’t say enough about these wonderful people here at this particular location. They must have one awesome manager!!!Thank you for your kindness, always.
We used the drive-through. The young man who waited on us was one of the friendliest people I've ever encountered.
Service: 5
Jim Bates
Starbucks....too costly, too political...no thanks.
Atmosphere: 1
Food: 1
Service: 1
Richard Hooker
I went to the drive-up, ordered online, and was parked on the street for a while since there were so many cars in the drive-up line—also, there were no parking spaces in the parking lot. What should have been a 2-minute pick-up turned into a 25-minute pick-up.
Atmosphere: 3
Food: 5
Service: 4
Sherri Yealey
Drive thru was fast even though they were super
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Amy Dyer
I went inside Starbucks because the line was long and I needed to use the lady's room. I did my order on the app and although they were so busy, I only had to wait a few minutes on my drink. It was delicious! I'm sorry but it was a holiday drink and I'm not sure on the name. It seems like it was cookie brulee or close.
Latte tasted like $6 hot water. ?
The coffees were good, and we got through the drive thru quickly
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order and watched people walk in and place orders and get mine before me. 30 mins later I finally got my one coffee order. Do better.
They had a power outage, but handled it very professionally. They were quick and very nice. Great coffee. Great service.Parking: Parking is the only problem this Starbucks has. With the drive through in the way. It is difficult to get a spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Marshmallow Dream Bar, Vanilla Bean Crème Frappuccino Blended Crème, Everything Bagel with Cheese
The parking lot can be a nightmare depending on the time you arrive, but everything else about this Starbucks is good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
We used the app to order ahead. They had a lot of tickets ahead of us, but the staff at this store seemed to be happy and worked well ❤️ together. Everything was perfect. ?
Atmosphere: 5
Food: 5
Service: 5
This is the only Starbucks I go to in Cookeville!!! The service is always wonderful my order has never been wrong. When I do the mobile order it's always ready an waiting on me (take in consideration the hrs an busyness of the day you visit with time to wait) it's always good morning good afternoon an have a good day. Never have a met a sour employee that worked there. Yes they all have days where they are running behind or something hasn't went right with equipment. Their red faced with frustration an heat but always a smile!! I give this team 100!!! My all time favorite coffee place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cranberry Bliss Bar, Iced Latte, Banana Nut Bread, Chocolate Cake Pop, Morning Bun, Iced Lemon Pound Cake
Clean store, friendly staff, fast
Atmosphere: 5
Food: 5
Service: 5
They made an error in telling me something could be made decaf when it couldn't which is no big deal it happens. What really made this starbucks stand above others was they gave me a gift card for my next coffee to make up for the error without me even asking! Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Wow! Miranda, Alexa, all of you (but we don’t know all of your names)- we love you so much!Can’t say enough about these wonderful people here at this particular location. They must have one awesome manager!!!Thank you for your kindness, always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel with Cheese
Restaurantji Recommends
We used the drive-through. The young man who waited on us was one of the friendliest people I've ever encountered.
Service: 5
Starbucks....too costly, too political...no thanks.
Atmosphere: 1
Food: 1
Service: 1
I went to the drive-up, ordered online, and was parked on the street for a while since there were so many cars in the drive-up line—also, there were no parking spaces in the parking lot. What should have been a 2-minute pick-up turned into a 25-minute pick-up.
Atmosphere: 3
Food: 5
Service: 4
Drive thru was fast even though they were super
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
I went inside Starbucks because the line was long and I needed to use the lady's room. I did my order on the app and although they were so busy, I only had to wait a few minutes on my drink. It was delicious! I'm sorry but it was a holiday drink and I'm not sure on the name. It seems like it was cookie brulee or close.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Frappuccino