Jack's

4209 Ringgold Rd, East Ridge
(423) 212-4911

Recent Reviews

Shelley-Elizabeth Wilson-Morgan

Smokey Mtn Chocolate Milkshake is the absolute best!!Parking: It's not an issue!!

Recommended dishes: 3 Piece Chicken Tenders and Fries, Grits

jamell ramsey

Bad customer service from manger(tony) didn’t have no dark meat didn’t have no milkshake asked for my money back and that took 10mins to get my money

Food: 1

Service: 1

Recommended dishes: 3 Piece Chicken Tenders and Fries, Chicken Dinner

Jamie Martin

Jax is always a delicious treat!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 Piece Chicken Tenders and Fries, Cheeseburger, Sausage Biscuit, Bacon Egg & Cheese Biscuit, Chicken Dinner, Chicken Wings with Fries and a Biscuit, Breakfast Deluxe, Hashbrowns, Big Jack, Hamburger, Bacon Biscuit, Chicken Biscuit

Aaron Dobson

Ringgpld Rd location, across from policenstation; fast drive-thru, fresh food, HUGE chicken in their biscuits!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Biscuit

Kelsey Worley

I was in last week for a biscuit. Staff was pleasant and the environment was clean.Around 45m later, I became sick as a dog.Something had to have been up with the sausage, egg and cheese biscuit that I had consumed.Things happen. I'm just glad I'm not older or a child. Food poisoning isn't something to be taken lightly.

Atmosphere: 4

Food: 1

Service: 4

K Cook

So today we went to Jack's to order two of the three count chicken tender meals upon receiving our meal through the drive-thru window. We instantly recognized that the fries were hard, cold and old. I went into the Jack's to ask staff could they provide Us with fresh meals The Acting Manager "Toni C" told me 3times that it's gonna take awhile to fix. I stated that, that's fine; I'll wait. While waiting, my wife came in to check the status of the food. And as I was privately expressing what the process was. "Toni C" rudely inserted herself into Our conversation & asked my wife. "What is It?!" No One in a public Position should disrespectfully question a person's spouse! While discriminating & racism was in Attitude & Language."Corporate Will be contacted Immediately!"Respectfully Requesting this Problem to be solved Soon!Corporate....

Atmosphere: 3

Food: 1

Service: 1

Patti Gross

We were asked to pull forward at the drive up window and they would bring our app order out when it was ready. We waited over 20 minutes and my daughter went in. Another person with the same first name also had an app order and she was given our food. She brought her food back when she realized it was the wrong order. The staff kept saying it was my daughter's fault somehow. They did remake our order, but the other lady took home her original order which had been sitting there for 20 minutes. We won't be back. There are other Jack's around.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: 3 Piece Chicken Tenders and Fries, Coleslaw, Cheeseburger, Chicken Dinner

Mary Sparn

The guy (and others) were so friendly and SUPER nice!!!!!? And the food was fantastic.

Atmosphere: 5

Food: 5

Service: 5

April Hickman

The sandwiches looked nothing like what they show on TV.

Atmosphere: 1

Food: 1

Service: 1

Sh Jo

Drive thru milkshakes very good an perfectly made to

Food: 5

Service: 5

OMG Im Free

Need to work on their app pull it in there and it kept saying pick a location I'm sitting in the parking lot trying to get it to ping where I'm at because I don't know the ZIP code or anything like that I didn't know the town's name but would not let me order until I put in the ZIP code or the place needs

Atmosphere: 5

Food: 5

Service: 2

mary Hixson

After a hard time in the restaurant the vet nice manager reached. I believe he truly wants to make things better.The food is always good and the personell are friendly. I hope the app issues are addressed at corporate level but I will remain a customer.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Southern Fried Chicken Sandwich

Barbara Phillips

We ordered a meal with 2 Breast and got 2 thighs we waited 20 minutes for them to cook and then had to go all the way to take nasty dark meat back waiting my timeVegetarian options: None

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Dinner

Chris Wren

For a fast food place Jack's is clean, fast, and the employees are always nice!

Gregory Wallace

Traffic is a nightmare with all the road construction trying to get in and out. I'll wait until that is finished before returning.

Atmosphere: 3

Food: 3

Service: 4

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