“I am a hard of hearing/deaf person. Unfortunately my hearing aids weren’t fully charged up today and weren’t working great, and on top of that I’ve lost my voice. But Natashia was such a great help! Oh my gosh I’ve never felt so accommodated before! She was mouthing things clearly and even writing it down when I couldn’t understand. And even took a moment to sign have a good day to me!! I loved it so much and the coffees were amazing as well!!“
“I went with my younger cousin who has a lot of allergies, and she wasn’t very clear with what she wanted and what they made for her she couldn’t drink. I brought the drink back to the counter and asked if they could remake it, if not I totally understand… but they were so kind and remade the drink very fast!!! 10/10 customer service!!“