“First time eating here. Gave them a try after reading many positive reviews... Had chili-cheese-slaw dogs and split a baked potato. Generous toppings on tasty dogs and a fluffy tater. Was surprised to see cheese sauce instead of grated cheese, but it was DELICIOUS! They are the nicest folks, too! Will definitely be back when craving a good dog or a baked potato!“
“Alondra and her crew whip up some beautiful dishes, and go above and beyond to be present and active in the community.In February after the devastating Texas snow storm, Alondra selflessly served her community food. She’s kind, extremely versatile, and has a great menu of food to serve wherever she is.“
“Even though all pals has really un healthy foods they still hit different with there fries with that seasoning ? those burgers are AMAZING and they make the nicest and fresh food and you should also try there PATTY MELT❤️❤️❤️❤️❤️❤️❤️“
“Great Cook Out location in general. Quality of food preparation can be a bit sloppy sometimes as it seems it's thrown together in a rush.Just some thoughts for mgmt:Improve Staffing Strategies: During anticipated high-volume periods, such as weekends or holidays, Cook Out could benefit from scheduling additional staff or having a quick-response team that is called in during unexpectedly busy times to help manage the increased load.Enhance Training Programs: Regular training sessions that focus not just on speed but also on quality control can help. Ensuring that all employees are well-versed in the expected standards of food preparation could mitigate the risk of sloppy work during busy periods.Time-Motion Studies: By conducting time-motion studies, Cook Out could analyze each step of the food preparation process to identify inefficiencies or points where quality lapses occur. Adjustments could then be made either in process flow or in the allocation of tasks.Use of Automation: Integrating more automated solutions, such as automated beverage dispensers or pre-portioned ingredients, can help maintain consistency and reduce the workload on staff, allowing them to focus more on the quality of assembly.Feedback Mechanisms: Implementing real-time feedback mechanisms where team leaders can quickly address quality issues as they occur can also be beneficial. This immediate correction helps in maintaining standards even during busy times.Process Re-engineering: Revisiting and potentially re-engineering the workflow to create a more resilient system that handles spikes in demand more efficiently could be beneficial. This might include rearranging the layout, changing the sequence of tasks, or even altering the menu slightly during peak hours to streamline operations.“
“We drive to this Cookout from a nearby town and always look forward to the food. I love the grilled BBQ chicken sandwich and the quesadillas. The sweet tea is always awesome and the staff working the drive through are very friendly. We often eat in the car in the parking lot, watching the traffic stream through Jonesboro! Thanks Cookout for an affordable restaurant with great food!“