I placed a rather large togo order for delivery. Unfortunately they missed most of our cookies and there were no plates for the salads. I called as soon as I saw, and the manager on duty, Mike, made it right. He hand delivered the plates, missing cookies, plus more! Thank you MIke for going above and beyond. We all know that things will be missed from time to time, and it is how a company fixes that. Mike is the prime example of the right way to do that!
Atmosphere: 5
Food: 5
Service: 5
Chris Klytta
The food and the atmosphere has been great since they fired the general manager and installed a new management team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
Lillian Dickson
For a long time the tables and floors have been disgustingly sticky. It’s only gotten worse, and I went there last week and now the place smells. Really bad. Like sewer but it’s through the whole building not just the bathroom. If they can’t even keep their dining area clean, how bad is the kitchen?! I got a smoothie and it tasted weird too. I’m not going there anymore.
Food: 3
Service: 2
Jimmy boy
Staffing problems combined with the Lebanon curse (Lebanon labor pool will kill any restaurant that dares open here)
Katrina Eggenberger
Went in for lunch and had to go to bathroom to wash my hands but at that time an employee was in there so I waited after she was done I went in the bathroom and there was no hand soap to even wash your hands with. My concern is this is a health violation that you have employees preparing your food with no soap to wash your hands. This needs to be corrected immediately
Had the oatmeal and a bagel. Renovating kitchen so we couldn’t cook! This was a relief!
Atmosphere: 5
Food: 5
Service: 5
Maggie Murphy
The best Panera I’ve been to . Friendly service, fast. Clean environment and great food!
Atmosphere: 5
Food: 5
Service: 5
Ellen James
The woman who greeted us and took our order was absolutely delightful! She has the perfect personality for being the "greeter," the first person we see and hear when we enter the store. You should feature her on a Panera commercial!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Caesar Salad
Jay Arnold
Once I arrived after looking at their online menu I was ready to order when I walked in the door only to find out that location only offers what they consider a limited menu. They didn't have anything that I was prepared to order. It took several minutes for somebody to see me and come talk to me about it and for having such a limited array of food the place was a mess. I definitely will not be going back
Atmosphere: 2
Food: 1
Service: 1
Kenneth Sterns
Always forgetting to pack delivery items lost 20 bucks of food with no refund.
No one working up front, got food no chicken and HUGe hair, workers didn’t seem to see me standing there… don’t go
Out of bread 3 of 4 last times I have been
Atmosphere: 1
Food: 1
Service: 3
It was an awesome experience! #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Turkey & Avocado blt, Panera Broccoli Cheddar Bread Bowl, French Baguette Loaf
Good lunch great bagels and
Atmosphere: 5
Food: 5
Service: 5
I placed a rather large togo order for delivery. Unfortunately they missed most of our cookies and there were no plates for the salads. I called as soon as I saw, and the manager on duty, Mike, made it right. He hand delivered the plates, missing cookies, plus more! Thank you MIke for going above and beyond. We all know that things will be missed from time to time, and it is how a company fixes that. Mike is the prime example of the right way to do that!
Atmosphere: 5
Food: 5
Service: 5
The food and the atmosphere has been great since they fired the general manager and installed a new management team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
For a long time the tables and floors have been disgustingly sticky. It’s only gotten worse, and I went there last week and now the place smells. Really bad. Like sewer but it’s through the whole building not just the bathroom. If they can’t even keep their dining area clean, how bad is the kitchen?! I got a smoothie and it tasted weird too. I’m not going there anymore.
Food: 3
Service: 2
Staffing problems combined with the Lebanon curse (Lebanon labor pool will kill any restaurant that dares open here)
Went in for lunch and had to go to bathroom to wash my hands but at that time an employee was in there so I waited after she was done I went in the bathroom and there was no hand soap to even wash your hands with. My concern is this is a health violation that you have employees preparing your food with no soap to wash your hands. This needs to be corrected immediately
Me and the wife loved it
Restaurantji Recommends
Had the oatmeal and a bagel. Renovating kitchen so we couldn’t cook! This was a relief!
Atmosphere: 5
Food: 5
Service: 5
The best Panera I’ve been to . Friendly service, fast. Clean environment and great food!
Atmosphere: 5
Food: 5
Service: 5
The woman who greeted us and took our order was absolutely delightful! She has the perfect personality for being the "greeter," the first person we see and hear when we enter the store. You should feature her on a Panera commercial!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Caesar Salad
Once I arrived after looking at their online menu I was ready to order when I walked in the door only to find out that location only offers what they consider a limited menu. They didn't have anything that I was prepared to order. It took several minutes for somebody to see me and come talk to me about it and for having such a limited array of food the place was a mess. I definitely will not be going back
Atmosphere: 2
Food: 1
Service: 1
Always forgetting to pack delivery items lost 20 bucks of food with no refund.