McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
5800 Old Hickory Blvd, Hermitage
(615) 200-2066
About McDonald's
Customers' Favorites
McDonald's Reviews
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DASHERS, UBER EATS, GRUBHUB, etc: do not accept orders from this location.
Unprofessional, terrible customer service. Food is poor quality and orders are often wrong. Wait is always at least 15-20 minutes. Delivery workers are told to come inside or to drive through, but workers refuse to serve them at the drive through and say they have to come inside, even after they’ve already spent 20+ minutes waiting in the drive through.
they served me a large ice tea with a fly frozen in the ice cube
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a popular fast-food restaurant that offers a variety of classic menu items. While the food is generally consistent with expectations, the customer service can be hit or miss. Some reviews mention that the atmosphere can vary, with some shifts being less friendly than others. However, many customers have praised specific employees, like Deny, for their excellent service and friendliness. The staff has been noted for their quick service, even in challenging situations, such as when the order screen went out. Overall, McDonald's provides a reliable dining experience, though attention to detail in order fulfillment could still be improved.