Captain D's

1020 Madison St, Shelbyville
(931) 684-3063

Recent Reviews

Traveling Coopert

I love coming here and the food always good and people are friendly! I just hate that the wait time is a bit long.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Hush Puppies, Butterfly Shrimp Add on Only

That Guy

The kids working the counter were incredibly rude. Pestered me and asked me obnoxious personal questions when I was just trying to eat in peace. I overheard one mocking me in the back.I shrugged it off as dumb kids and let it go. However, this happened several months ago - and I haven't been back since. I don't want to end up getting in a fight with some young punk, just trying to get some fast food.

Atmosphere: 1

Food: 3

Service: 1

Alex

You charged me $12 for a plate and this is what I get? Ridiculous. That is not enough rice to feed a grown

Atmosphere: 2

Food: 1

Service: 1

bacon bennett

Says they're open til 10 pm and they were closed at 9:30 ,, I will be complaining to

Atmosphere: 1

Food: 1

Service: 1

Levi Jones-Lightning Automotive

Jasmine was very nice and I loved the food!

Atmosphere: 5

Food: 5

Service: 5

Terry Smith

Food was good but the customer service sucks....I waited 15 minutes at the counter before I was even acknowledged. Finally took my order no hot and spicy available and when I attempted to get my sweet tea it was out and a lady in the kitchen told the other employee NOT to make the tea....this location closes at 10pm.....it's only 7pm 3 freaking hours until closes ? sorry customer service

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Fish and Chips

Bobby O.

Worst captain d's I've ever been to .way over priced for what they offer.50$for 3people.coleslaw was warm the hush puppies were the size of a quarter the chicken strips were as overcooked to the point of could break a window with them .never again plus employees arguing in front of customers!!

K C

Tastes great friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish and Chips

Caffey Surveying

They forgot half of our fish. When we returned we were put at the back of the line after all the drive thru customers were taken care of. DO NOT LEAVE UNTIL YOU CHECK YOUR ORDERS!!!

Food: 2

Service: 2

Trishs Ensey

This place is barely worth going to anymore..And I've called since August 8th, nobody will answer the phone..Elliot is the only good reason to go,he is so nice.

Atmosphere: 3

Food: 3

Service: 4

Heather Hughart

The food was fresh and got a good amount to fill you up. Called the order in for lunch and was ready when picked up.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fish and Chips

Guytamo ..

If Ray Danner was still around he would bulldoze this restaurant to the ground. Worst service ever!

Ionna Jackson

We got burnt over cooked shrimp and sad thing is someone checked our food before giving it to us. We will Not go back to this location after speaking to the rude manger..

Atmosphere: 2

Food: 1

Service: 1

Keith Blakemore

2nd time I've visited this establishment and the second time I've done dine in and both times the flies almost carried my ... back out the door or eaten me alive. The staff was just ok not friendly not rude. For the price to be so high as a customer you typically expect thanks for your visit or a smile. But even so the chicken seemed done on the outside but raw in the middle. The slaw was the worst I've ever had. My main concern was the Flys however they were so so so bad. Something has got to be up with sanitation with as many Flys as they have. I think the health department may need to check this place out. I've never sat anywhere and worried about dying by Both times this happened to me.

Atmosphere: 1

Food: 2

Service: 2

Heidi Nowlin

I went in on the 9th of June about 6 p.m. they the drive-thru was very busy so I decided it would be faster for me to go in and get my food when I went in there were only two employees and they were both very angry cussing hollering at customers Etc I worked in food service so I was this kind as I could be I waited patiently they rang up my food a 10-piece family fish meal in a 10-piece butterfly shrimp it came up to $38.54 I put my card in she walked away came back and then said that it was declined! There was no way there was an issue on my end it had to be there she said we had to run it again I asked if it would double charged my card she said no ran it again I went home called the bank and I had been double charged I gave it an hour or so because they had to close the lobby because they were so overwhelmed I called and asked what could be done about me getting overcharged and she said that there was nothing that they could do I had to take it up with the bank and then she hung up if I could give zero stores that's what I would do I have tried to contact corporate and give my information four times .. the issue is still not fixed alsomt $40.00 I've lost .. will Not be back ever !!!!!

Atmosphere: 1

Food: 1

Service: 1

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