I wanted to buy local, but no one got back to me after multiple phone calls and an email with my custom cookie
Service: 1
Hayley Harwood
Only problem with this place is that sometimes they sell out!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Parham
We have ordered cookies from her for years, but was very disappointed picking up cookies for my grandson’s birthday. Cashier was very friendly and helpful, but the Signal Mtn Cookie lady came out and was very rude when I inquired about the order that my daughter made. I will not be back and as a small business owner, customer communication and service is essential.
Atmosphere: 1
Food: 3
Service: 1
Antoinette Wright
Always fresh and delicious. Cookies are so cute that I cannot decide so always come out with more than I planned! Staff is always welcoming and helpful!!
Dawn Jumper
These cookies are almost too beautiful to eat. ? Great customer service as well.
claudia
Besides being beautiful, delicious cookies that are our go-to treat, year round, the Cookie Lady is an incredibly thoughtful lady who went ABOVE and BEYOND for me and the cookies she made, extra! as if she has spare time ?, for my kid's promotion party. Customer service on another level. Small businesses (or not small) could learn a lot from this gem on our mountain!
Cora Power
Purchased custom logo cookies and not only did they come out perfect, but she test printed them just to make sure they would!! Perfect for schools, companies, and weddings!
Okie2gapeach
We stopped in today while on Signal Mountain. Very very good cookies. Would highly recommend them to anyone.
Caitlin Michaelis
I had a great experience with Signal Mountain Cookie Lady for a last minute order at Thanksgiving. She was very responsive on social media and the phone, and created beautiful cookies based on some ideas I sent her. She and her daughter were really friendly and pleasant to work with when I picked them up. Overall it was a great experience, and my family loved the cookies!
Bea McQueen
Absolutely gorgeous cookies. Had one at an open house, adorable little house cookie. Delicious as well.
The cookies are melt-in-your-mouth amazing! But what really sets them apart is their customer service. I just had a last minute cancel for a baby shower due to covid, and they were able to convert my cookies to something else to sell in the store and gave me a full refund. They were so nice and understanding. Great people!
Holly Wagley
Greatest of all time sugar cookies with amazing designs- what more could you want?
:D
A cookie for everything you can possibly think of! I highly recommend!
Lauren Massey
These are genuinely the best cookies I’ve ever had. I would give 10 stars if I could because these cookies are out of this world delicious. The icing and everything is far and away better than any other sugar cookie. I’ve had other cookies like these from other sellers, and they do not compare. They are gross even. These cookies, however, are thoroughly excellent. The best for a snack or order a whole lot for a party and everyone will love you forever because they’ve never had a better cookie. 100/10 would recommend.
Bobby Turner
We absolutely loved the designs she made, they were perfect and delicious!
I wanted to buy local, but no one got back to me after multiple phone calls and an email with my custom cookie
Service: 1
Only problem with this place is that sometimes they sell out!
Atmosphere: 5
Food: 5
Service: 5
We have ordered cookies from her for years, but was very disappointed picking up cookies for my grandson’s birthday. Cashier was very friendly and helpful, but the Signal Mtn Cookie lady came out and was very rude when I inquired about the order that my daughter made. I will not be back and as a small business owner, customer communication and service is essential.
Atmosphere: 1
Food: 3
Service: 1
Always fresh and delicious. Cookies are so cute that I cannot decide so always come out with more than I planned! Staff is always welcoming and helpful!!
These cookies are almost too beautiful to eat. ? Great customer service as well.
Besides being beautiful, delicious cookies that are our go-to treat, year round, the Cookie Lady is an incredibly thoughtful lady who went ABOVE and BEYOND for me and the cookies she made, extra! as if she has spare time ?, for my kid's promotion party. Customer service on another level. Small businesses (or not small) could learn a lot from this gem on our mountain!
Purchased custom logo cookies and not only did they come out perfect, but she test printed them just to make sure they would!! Perfect for schools, companies, and weddings!
We stopped in today while on Signal Mountain. Very very good cookies. Would highly recommend them to anyone.
I had a great experience with Signal Mountain Cookie Lady for a last minute order at Thanksgiving. She was very responsive on social media and the phone, and created beautiful cookies based on some ideas I sent her. She and her daughter were really friendly and pleasant to work with when I picked them up. Overall it was a great experience, and my family loved the cookies!
Absolutely gorgeous cookies. Had one at an open house, adorable little house cookie. Delicious as well.
Restaurantji Recommends
The cookies are melt-in-your-mouth amazing! But what really sets them apart is their customer service. I just had a last minute cancel for a baby shower due to covid, and they were able to convert my cookies to something else to sell in the store and gave me a full refund. They were so nice and understanding. Great people!
Greatest of all time sugar cookies with amazing designs- what more could you want?
A cookie for everything you can possibly think of! I highly recommend!
These are genuinely the best cookies I’ve ever had. I would give 10 stars if I could because these cookies are out of this world delicious. The icing and everything is far and away better than any other sugar cookie. I’ve had other cookies like these from other sellers, and they do not compare. They are gross even. These cookies, however, are thoroughly excellent. The best for a snack or order a whole lot for a party and everyone will love you forever because they’ve never had a better cookie. 100/10 would recommend.
We absolutely loved the designs she made, they were perfect and delicious!