Papa Johns Pizza

1909 Almaville Rd, Smyrna
(615) 984-3345

Recent Reviews

IamElectricTN

My initial review over a year ago was one star and I wasn't happy about the cost or service. I will admit the last half year or so something changed. The service has gotten unbeatable and always ready in like 15mins and they almost always run deals on the food so it's not terribly priced at all. Especially with the promo codes they also offer. From my experience, night and day different from my experience the previous year. They got it figured out now. Order here all the time.

Atmosphere: 4

Food: 5

Service: 5

Sweetie Pie

I love Brandon he so

Atmosphere: 5

Food: 5

Service: 5

Daniel Barbarino

Was charged for 2 pizzas and they delivered 1 and said sorry. Must be a mess up in the app.

Jessica Cole

I honestly don’t know what has changed at this establishment but my pizzas have been burnt or extremely saucy on several occasions. We no longer order once a week. However, in the past it was delicious 98% of the time!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Bacon Cheesesticks, Breadsticks

destiny harris

I see these bad reviews about timing and service but little do people know that sometimes places can be understaffed. Even with staff, there are so many people who order at the similar times which increases delivery and pick up times. Anytime I order from here my food is hot, tastes amazing, and presents well. I worked for papa John’s for serval years and understand how it can be busy sometimes. People should be more considerate when writing nasty reviews. One review said they waited 3 hours and lived not even 3 miles from the restaurant, well then why didn’t they pick it up instead of writing a nasty review? Did this person give papa John’s a chance to make things right? Probably not because people are so quick to leave terrible reviews. Be considerate and give places a chance to fix the mistake before leaving a bad review because you’re upset.

Atmosphere: 5

Food: 5

Service: 5

Donette E.

Pepperoni pizza was loaded, delivery took 30 minutes, and the pizza was warm. Papa John's is close to the house, don't go here often, but when we do it's good.

The Bento Bismol

My 9-20 minut wait is now at 40 minutes even with a 25% tip, if I could take away the tip I would but instead I just have to waste money and complain to a wall online over mediocre pizza. What a waste of my money and

Atmosphere: 1

Food: 1

Service: 1

Michael Elliott

$37 but half a container of marinara and you can’t cut the pizza.. what happened to this place. We called corporate a few months ago and never heard back

alarecia

This is an extremely busy Papa John’s, and in my opinion they have great customer service. We always order for in-store pickup for faster service. The pizzas are always fresh.

Atmosphere: 5

Food: 5

Service: 5

J J

They have a high volume of customers. But somehow they manage to get the pizzas ready in a timely and polite manner. Yummy pizza, nice employees.

Atmosphere: 5

Food: 5

Service: 5

Ashton Cole

Tried the Spicy Garlic Stuffed Pizza. Horrible taste and the presentation was even worse.Not a red pepper flake in sight definitely not like ad. It's giving false advertising. Should have got DiGiorno!

Food: 1

Richard Garza

They so dumb they make a 1 topping pizza with no toppings. Don’t pay before you review there pizza making

Atmosphere: 1

Food: 1

Service: 1

TONY BOAZ

Worst customer service I have experienced in any Papa John’s I have visited. Staff was very rude and dismissive.

Atmosphere: 1

Food: 3

Service: 1

Emilie Staudt

Some locations are extremely busy...but if your order is not right they are extremely good about making it rightVegetarian options: They offer meatless pizza and variety of options for vegetarians and gluten free as well

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cinnamon Pull Apart

Kim Culbertson

Ordered pizza and was told 15 to 30 minutes. When I arrived I was told it would be another 45 minutes wait as Nissan placed 200 pizza order.. so they forget loyal customers and take 1 big order first...total unprofessional and and very rude. Should have made loyal customers along with Nissan big order. Very displeased with thisParking: Location is small parking area

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